An important message to our clients about COVID-19

COVID-19 Update Please Read Carefully

Homecare By Design's Approach to COVID-19

We would like to inform you that Homecare By Design is closely monitoring the ongoing developments related to the Coronavirus outbreak and that we have implemented precautionary measures and protocols based on recommendations from official health authorities, such as the World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC).

While there are no reported cases in the greater Lafayette area we want to assure you that the health, safety and well-being of our clients, staff and guests is always our top priority and we are committed to doing our part to help mitigate risks to the general public and stagnate the community spread of COVID-19. We are actively checking the CDC website daily for changes and updates.

The HBD Initiative

Yes, HBD stands for Homecare By Design!

We stand proud to serve the seniors in our community that paved the way for us to have the great Country that we live and raise our families in today. HBD is starting a new initiative this week to continue providing the highest quality of service to our employees and the seniors we serve and care for. HBD-Hands Before Duty, training will be given to all of our employees reinforcing the importance of Universal Precautions. Our caregivers are being directed to wash their hands upon entry to the home, frequently throughout their visit and just prior to leaving. We are requiring all caregivers to wear a mask during their shifts for the next 15 days. We will not send any employee who exhibit symptoms of COVID-19 or flu into homes of clients. They will be asked to see their family physician and will only be allowed back to work with a doctor note clearing them of any illness. We believe with actions being taken by our community and our country this will end in a reasonable amount of time.

In addition to the media and industry correspondence you have received, we feel it is important to send a cautionary reminder of what our team is providing for your safety and ask that you also follow these guidelines to keep us all safe.

Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing or sneezing.
Avoid touching your eyes, nose and mouth.
Our caregivers know to avoid close contact with people who are sick and stay home if they are showing flu like symptoms.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces using an appropriate cleaning spray or wipe.
Stay informed and follow the advice given by your healthcare provider.
Make sure you are stocked up on cleaning supplies. (Hand Sanitizer, Soap, Clorox Wipes)

We understand that you may have questions about how we can support our clients during this challenging time. We want to assure you that there will be no interruptions to our services we offer the community.

Homecare services will continue as normal. We encourage clients to stay on the schedule to avoid being on a wait list later on or losing their routine caregivers.

Clubhouse activities will continue on a limited basis primarily as an opportunity to gain support for each other and provide information to minimize risks. We will only host small groups at our clubhouse in line with the CDC guidelines at this time. This will be re-evaluated weekly. We ask that anyone wanting to participate in an activity call ahead 765.464.880.

Please do not come to the clubhouse if you are ill or have serious underlying health problems. All guests and members will be asked to wash their hands upon entering the clubhouse.

We will continue providing you with tips and updates on a regular basis, helping you stay healthy!

This week our entire staff is required to attend an additional training session to reiterate the Universal Precautions training they received at the end of February at our 1st quarter All Staff Meeting. Along with this additional training caregivers will be equipped with face masks, gloves, and hand sanitizer.

Caregivers attended Mandatory All-Staff Meeting on Universal Precautions.

Lee Goudy, VP presenting on Universal Precautions during our February All Staff Meeting.

PLEASE NOTE: Priority staffing will start with members and 24 hours clients. Due to Senior living facilities not allowing public entry at this time, homecare agencies are in high demand and very busy. 1:1 care is the lowest risk way to receive care or have someone else do errands to avoid going out.

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