The International Academies of Emergency Dispatch^® (IAED^TM) and Priority Dispatch^® are pleased to present MPDS^® v14.0 (3/14/2023) with this ProQA^® v5.1.1.46 Release.

Key MPDS v14.0 Additions

• Reworking of Protocol 25: Psychiatric/Mental Health Conditions/Suicide Attempt/Abnormal Behavior, giving agencies more control
• First-party caller version of the Stroke Diagnostic Tool, making caller self-diagnosis possible
• Prone CPR Pre-Arrival Instructions, in case the caller is unable to turn the patient on her/his back
• Many more important MPDS v14.0 updates are outlined below and in the Release Notes.

Key ProQA v5.1.1.46 Addition

Video to ProQA is now ready to be turned on in your software with a launch point just after dispatch. Reach out to your Regional Account Manager for details.

We'll walk you through some other key changes in the overall ProQA v5.1.1.46 Release below.

Please click one of the buttons below to request access to ProQA v5.1.1.46, the Release Notes, and Agency Impact Form.

For help updating your software, please contact Software Support at 866-777-3911 or email software.support@prioritydispatch.net

PRINTED AND SUPPORT MATERIALS:

• No need to contact us! When available, MPDS v14 Cardsets will automatically be shipped to all Cardset agencies with an ESP, and Tablet agencies will be notified about the free update.
• We will notify all users when MPDS v14.0 Pilot Guides, Complete Cardsets, and Tablet Updates become available for purchase shortly after the release.
• PPDS v7 Pilot Guides are available now. Contact info@prioritydispatch.net to order.

LANGUAGE INFORMATION:

This initial release is for English-only users, with a release of all other languages to follow in two weeks. We recommend that bilingual agencies perform one update after foreign languages have been released to ensure full functionality in all supported languages.

Case Entry 

The Case Entry Rules section has been split into a Rules section and a Chief Complaint Selection Rules (CCSR) section. Several new and modified Rules have been added to the CCSR section to better assist Emergency Dispatchers in selecting the correct Chief Complaint.  

Protocol 2: 

Allergies (Reactions)/Envenomations (Stings, Bites)

A new Determinant Code 2-A-3 “Asymptomatic allergic reaction complaint (no severe reaction history)” (STD Protocol only) / 2-O-3 “Asymptomatic allergic reaction complaint (no previous reaction history)” (OMG Protocol only) was introduced for asymptomatic patients that are worried about getting an allergic reaction.  

Protocol P: Epinephrine

The Twinject injection pathway has been removed and replaced with instructions for the Auvi-Q^® and Allerject^® devices.  

Protocol C: Airway/Arrest/Choking (Unconscious) and

Protocol YC: Tracheostomy (Stoma) Airway/Arrest/Choking (Unconscious)

A new Pre-Arrival Instruction sequence was added to provide instructions for rolling prone patients over onto their backs. If the caller is unable to roll the patient over, instructions for doing CPR on the patient’s back are provided instead.

Case Entry 

The Protocol 61 Sub-Chief Complaint “Fuel spill or leak” was removed.  

Protocol 69: Structure Fire

On the DELTA pathway, when a Chimney fire is selected as a result of the Key Question "Did the caller indicate one of these incident types?" PDIs a, b, and f will now be displayed instead of just PDIs a and b.  

Protocol 78: Backcountry Rescue

“What is your exact location/the exact location of the emergency?” has been split into “What is your exact location?” for 1st-party callers and “What is the exact location of the emergency?” for all other callers. 

Protocol 131: Traffic Collision/Transportation Incident  

On Determinant Codes 131-D-1 and 131-D-2, the suffixes E, V, W, and X have been enabled in order to qualify situations requiring EMS, Fire/Rescue, HAZMAT, or a combination. This will require agencies to update their Response Configuration.  

Global:

New PDIs and DLS Links specifically for 3rd/4th parties have been added throughout the PPDS. All other PDIs will be grayed out for 3rd/4th party callers, unless an OMEGA-eligible code is selected. If an OMEGA-eligible code is selected, ProQA will follow the OMEGA pathway instead.  

Protocol 118: Fraud/Forgery

The Determinant Codes 118-C-1 "FRAUD (electronic means, mail, or phone)" and

118-C-2 "FORGERY (electronic means or mail)" are now OMEGA-eligible codes.