Announcing the ZPIC Task Force

Dear Colleague:
Last week at the HCAF Annual Conference & Trade Show, a task force was organized to address aggressive tactics by Florida’s Zone Program Integrity Contractor (ZPIC) auditor, SafeGuard Services.

For more than a year, HCAF has heard complaints from providers about the abuses of power by SafeGuard, which have created time-consuming and costly administrative burdens for providers at best, and decimated agencies and disrupting access to care for beneficiaries at worst.

The purpose of the task force is to bring together a broad-based coalition of leaders –– whether you have been subject to a ZPIC audit or not –– who are willing to collaborate and formulate solutions for policy makers to reform ZPIC audit practices.

Since last fall, HCAF has held meetings with policy makers to inform them about the seriousness of this issue. Recent congressional activities indicate that lawmakers are serious about r educing the Medicare regulations and mandates that too often stand in the way of delivering quality patient care. The task force will develop solutions that protect the integrity of the Medicare benefit while reforming ZPIC processes.

The first meeting of the task force will be on Monday, August 7 at 1:00 p.m. ET. To participate in the call, click here to RSVP. Dial-in information will be provided via email. Please note that there is no fee to join the task force or participate in meetings.

Thank you for your interest and consideration, and for your continued support for your state home care association. If you have any questions or concerns, contact me at (850) 567-1951 or


Bobby Lolley, RN
Executive Director