|
Staring August 29, as a member you will get a series of campaign communications from Athem about LiveHealth Online. These will be in the form of emails, phone calls, and direct mailings. Members who sign up for LiveHealth Online during the campaign get a chance to win the grand prize, a $500 Amazon gift card. Ten runners-up will win a $25 Amazon gift card.
What is LiveHealth Online?
With LiveHealth Online, members can have a video visit with a board-certified doctor or licensed therapist on any smartphone, tablet or computer. It's quick and easy to use -- you just have to sign up to create a LiveHealth Online account.
After signing up, you will be able to:
- Get access to a board-certified doctor 24/7: When your own doctor isn't available, you can use LiveHealth Online to get care for colds, flu, sore throats, and more! Doctors can give a diagnosis and send prescriptions to the pharmacy of your choice, if needed. Doctors using LiveHealth Online typically charge $49 or less per visit, depending on the health plan.
- Visit with a licensed therapist: If members are anxious or having a tough time coping, they can use LiveHealth Online to talk with a therapist from the comfort and privacy of home. In most cases, they can make an appointment and see a therapist in four days or less. Appointments are available seven days a week for the same cost an in-person office visit.
How does LiveHealth Online work?
Getting started is easy. Members just go to livehealthonline.com or download the Android or iOs app to sign up and set up a profile. After creating an account, members can use LiveHealth Online to have a video visit with a doctor or therapist of their choice. To see a doctor, select LiveHealth Online Medical to view the doctors you can visit with. After selecting a doctor, you will need to give a reason for the visit and a summary of your health history. Then select a pharmacy to use, if a prescription is needed. Next enter your health plan and credit card information, if there is a cost for the visit. Then you will be placed in a virtual waiting room until the doctor is ready to meet with you - the average wait time is about 10 minutes or less.
For a therapy visit, select LiveHealth Online Psychology to choose the licensed therapist or psychologist you want to meet with. Then schedule an appointment by calling 1-844-784-8409 between 7 a.m. and 11 p.m. or schedule online by selecting the appointment tab. In most cases, you can make an appointment and see a therapist in four days or less.
Is LiveHealth Online a covered benefit?
For members in participating health plans, online visits using LiveHealth Online are a covered benefit. Doctors using LiveHealth Online typically charge $49 or less per visit depending on the health plan. And online therapy visits usually cost the same as an in-person therapy office visit.
Can non-members use LiveHealth Online? Yes, LiveHealth Online is available to anyone. So your clients, family and friends who aren't members can use it, too, by paying the full cost of the visit.
When can members see a doctor or therapist using LiveHealth Online?
Doctors are available 24 hours a day, 365 days a year. Therapists are available by appointment 7 days a week - members schedule appointments online or by calling 1-844-784-8409 between 7 a.m. and 11 p.m.
If you need more information about LiveHealth Online, contact your hear insurance agent, Terri Green, at our office 949-472-4805, Monday through Friday 9am to 4pm.
|
