Celeste contacted the BIAC Helpline. She was living with a mTBI (Mild Traumatic Brain Injury) from a car crash. Because of the mTBI, she was experiencing short-term memory loss, vertigo symptoms, and headaches. She was determined to continue working and living to the best of her abilities given her injury.
Working part-time at a local drug store, she felt as though she was being belittled and treated unfairly by her supervisor, who disregarded that she had an injury and chastised her for her level of productivity and her inability to remember his name. He would use a condescending tone while addressing her and routinely call her out to other employees in the store. Feeling hopeless and ready to quit, she contacted us for assistance.
BIAC was able to provide her with information on 1) her ADA rights as an employee with a disability; 2) how to advocate for herself within the workplace; and 3) how to gently educate her employer to support someone with a disability. The call ended with both Celeste and her parents enthused and refreshed that their concerns were heard and understood now that they had the resources necessary to reach a successful resolution.
If you are living with a brain injury, or caring for someone who is having a hard time, please reach out so we can bring back some peace of mind, 860-219-0291 or firstname.lastname@example.org. For more information on our services click here.