The CareATC Health Passport challenges are only for the CCG Employees who are on the City Health Plan
HealthPassport FAQ’s
How do I access HealthPassport?
Log in to www.careatc.com/patients or the CareATC Mobile App and click on the HealthPassport icon to get started.
First time user? Select “New Here? Activate your account!” and follow the prompt to verify your identity and set up your account.
If you have trouble registering, or logging into the Patient Portal or Mobile app, you can call the Patient Access Center at 800.993.8244
Why use HealthPassport?
- Monitor incentive earnings.
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Find wellness topics & activities (Participate in Monthly and Annual Challenges).
- Enter fitness data.
- Track your progress.
How do I track my steps and exercise?
Sync your device to HealthPassport by following the instructions on the right.
How to sync your device:
- From the Patient Portal homepage select HealthPassport.
- Select Connect Health & Fitness Devices.
- Select the compatible device you wish to connect and give permission to share your step data.
Allow 15 minutes after the initial sync for your data to appear.
- Use the Contact Us page for any questions.
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