This article summarizes the virtual civil jury trial program in New Jersey, discusses some observations from the first three virtual civil jury trials conducted in New Jersey,[1] and explores some strategic considerations for trial attorneys in New Jersey and other jurisdictions where virtual civil jury trials are being implemented.
General background on New Jersey’s virtual civil jury trial program
The first thing to note about the state of New Jersey’s virtual civil jury trial program is that it was developed with extensive input from members of the bar to develop a comprehensive set of procedures and rules. As a result of this thorough process, virtual civil jury trials are proceeding in two phases. A pilot program (“Phase 1”) began in February 2021 with limitations on the criteria for cases that could be called for virtual civil jury trials. As a result of the success during Phase 1, the Judiciary is planning on transitioning to Phase 2, beginning on or after April 5, 2021, which substantially expands the criteria for cases to be eligible for virtual civil jury trials in New Jersey.
Factors considered for Phase 1 cases:
· Venue in one of the five (5) participating counties
· Relatively simple fact patterns
· Minimal live witness testimony
· Consent of the parties required
In Phase 2:
· Cases in all Twenty-One (21) counties statewide are included
· New pools of cases become eligible for virtual civil jury trials, which could include more complex fact patterns and cases involving a greater number of witness testifying at trial
· Consent of the parties not required
The takeaway for practitioners in New Jersey, and other jurisdictions adopting virtual civil jury trials, is that even if you and your firm have avoided them thus far, chances are that the reality of virtual civil jury trials will catch up to you sooner than later.
Virtual civil jury trial formats utilized in New Jersey
In the cases observed, two different virtual trial structures were utilized: fully virtual and hybrid formats. In the cases conducted fully virtually, all participants except for the Judge participated remotely. In the hybrid format, counsel and testifying witnesses participated from inside the courtroom, while only the jurors participated remotely. We will return to these different formats later in the article to discuss how they can impact trial attorneys and their cases.
Procedural Safeguards
New Jersey, like other jurisdictions utilizing virtual trials, developed and implemented significant safeguards to protect the sanctity of the civil jury trial. The following examples are discussed with the intent of hopefully alleviating some common concerns about the viability of virtual civil jury trials.
One common concern relates to virtual jurors’ access to, and proficiency with, technology. To address this issue, the Judiciary committed to providing each seated juror with a Samsung Galaxy tablet (with Broadband if necessary) to ensure that all jurors selected would be able to participate in virtual trials. Technology training was also provided by Court staff.
Relatedly, virtual jurors were provided clear instructions about how to contact the Court via multiple methods if they experienced any technology problems during the trial. A court staff member was also assigned to monitor virtual jurors for any signs of technical issues. Though it did not appear any virtual jurors had technical difficulties during the trials observed, the procedures in place would have likely allowed the Court to promptly act upon any technology related issues encountered by virtual jurors.
Another commonly expressed concern relates to virtual jurors’ capacity to pay attention to, and understand, the material being presented. To address the issue of “Zoom fatigue” the Judiciary implemented a modified trial schedule which included regularly scheduled breaks. To minimize the potential for distractions, the Court also implemented policies requiring virtual jurors to certify that all personal electronic devices were turned off during the trial.
Last, but certainly not least, are concerns about privacy and confidentiality. Due the importance of these issues, they were addressed with a multi-faceted approach. At the outset, virtual jurors were provided with enhanced instructions emphasizing the importance of being in a private, quiet location. Judges also reminded virtual jurors about privacy and confidentiality instructions at appropriate times throughout the trial, effectively employing repetition to accentuate their importance.
Additionally, Judges and Judiciary staff monitored virtual jurors for any signs of inappropriate conduct and could require them to perform a 360-degree video scan of the room to ensure compliance with privacy and confidentiality policies. Similar policies were also put in place for witnesses testifying virtually to ensure they were not receiving improper assistance with their testimony. Accordingly, witnesses testifying virtually could be compelled to perform a 360-degree scan and were also required to certify that they were in a private room and that all personal electronic devices were turned off.
In jurisdictions like New Jersey, procedural safeguards for virtual civil juries to be viable are in place. Now, we need trust that jurors and witnesses will follow the rules and instructions provided by the Court, just as we rely on them to do so for in-person trials.
Pertinent details about the Virtual Trials observed
All three virtual trials were similar in the following ways:
· They were all tried in an expedited format;[2]
· The basic fact pattern in each case involved a relatively straightforward rear-end motor vehicle collision;
· Liability was admitted in all cases;
· Each case had live testimony from no more than two (2) witnesses; and
· Virtual jurors reached unanimous verdicts in each case (one jury found unanimously in favor of the plaintiff, and the other two juries found unanimously in favor of the defendants).
I would like to draw your attention particularly to the final bullet point about unanimous verdicts. Although this is admittedly a small sample size, the unanimity achieved in these verdicts provides optimism that virtual jurors adequately understood the facts and evidence presented, which allowed them to reach reasonable conclusions they could all agree upon.
With this background in mind, let us turn to some considerations to help attorneys set themselves up for success in the brave new world of virtual civil jury trials.
Considerations for Attorneys
Fully Virtual vs. Hybrid[3]
As noted earlier, a fully virtual trial is conducted with everyone except for the Judge participating from outside the courtroom, while in a hybrid format counsel and live testifying witnesses join the Judge in the courtroom and present to jurors located remotely. For attorneys, considering which format is preferable in a particular case goes beyond simply whether you need to drive into the Courthouse on the day of trial. Accordingly, which format is utilized significantly impacts the amount of control counsel has over the technology setup and how equipment is arranged.
In a hybrid model, you are likely at the mercy of however Court staff has set up the technological equipment. In a fully virtual format, you can tailor your technological setup to meet your specific needs. For example, in the trial using a hybrid model, the screen showing virtual jurors was located approximately 90 degrees to the left of the camera counsel was presenting towards. The result was that counsel had to choose between maintaining their gaze into the camera, and thus not receiving any visual feedback from jurors, or awkwardly turning their head to observe virtual juror reactions.[4] Conversely, for trials using a fully virtual format, counsel was able to locate the monitor showing virtual jurors so that it was in the same sightline as the camera, thus allowing them to observe nonverbal reactions more easily like during fully in-person trials.
However, expanded control over technology associated with a fully virtual model can be a double-edged sword because it is fully incumbent upon counsel to ensure that all their technology (and the technology being used by their witnesses) is correctly setup and functioning properly throughout the trial. Conversely, the technology setup is one item counsel does not need to worry about in a hybrid format because it is handled by the Court.
Additionally, the lack of physical proximity in fully virtual trials can pose challenges during cross-examination. For example, not being in the same room can make for awkward exchanges between counsel and the witness being cross-examined, particularly when referencing specific portions of that witness’ deposition testimony. This issue was particularly apparent in one of the fully virtual trials, where the witness being cross-examined significantly struggled to identify which portions of their deposition testimony counsel was referring to. Whereas issues like this could be readily resolved when counsel is in the courtroom along with the witness, by physically opening the deposition transcript to the appropriate page, continued unsuccessful attempts to guide a virtual witness to particular text can cause virtual jurors’ attention to wander and thus detract from the overall persuasiveness of your cross-examination efforts.
Ultimately, the main takeaway for attorneys is not that one format is necessarily inherently better than the other, but to be aware of potential advantages and disadvantages of the different formats so that you can make an informed decision about which structure might be most appropriate for you and your case. Secondarily, whichever format is being used, make sure to practice presenting your case utilizing the specific technological setup that will be used at trial.
Regardless of whether you will be physically located in the courtroom or not, counsel should consider incorporating the following strategies to help guide your preparation for virtual trials.
Techniques for effective virtual trial presentations[5]
1. Narrow the focus of your case to a central issue (or as few key issues as possible). While the expedited trial format lends itself to promoting a narrower focus for each side’s case, there is often even more you can do to hone your case presentation. One way to do this is by asking yourself “Is this information absolutely necessary for jurors to be able to understand your case and reach a verdict in your client’s favor?” Going through this process of revising your presentation is always important but becomes even more critical when presenting to virtual jurors who are more susceptible to potential distractions and attentional fatigue.
2. Thoughtful use of rhetorical tools tailored for a virtual audience can enhance your persuasiveness, while unfocused implementation can detract from persuasiveness. For example, judicious use of repetition can be a powerful tool to emphasize the importance of particular facts and arguments. However, over doing it can unnecessarily lengthen your presentation, and we know that shorter presentations are better for maintaining a virtual jurors’ attention and promoting understanding.
3. At the outset of your presentation, provide virtual jurors with a clear and simple roadmap of what your case is about, what questions they will need to address, and the evidence you will be providing to help them address those questions. Following this roadmap throughout the trial can help increase virtual juror comprehension of your presentation as well as help them understand how and why the evidence supports your desired outcome. This roadmap can also be used to reinforce your arguments during closing.
4. Conveying authenticity and humanizing yourself can help bridge the physical proximity gap and establish your rapport with jurors. For example, it can be helpful during your opening to empathize with the jury by letting them know that virtual trials are a new experience for you too. This can be especially useful if you are not the most technological savvy person or are concerned about experiencing technical difficulties during your presentation. By reframing technical issues as something to potentially be expected, it can help inoculate you from damage to your credibility if something does go awry.
Tips for effective design and deployment of demonstratives in virtual trials[6]
1. Remind yourself that less is more, both in overall quantity and in terms of how much content is on each demonstrative, to help maintain virtual juror attention and keep them focused on what they really need to understand about your case.
2. Apply concepts you are accustomed to using for in-person trials and adapt them for virtual jurors. For example, showing virtual jurors a scanned copy of handwritten notes listing the main points of your arguments can have a similar effect to a traditional board that you would use with an in-person jury.
Conclusion
Despite some imperfections and some kinks to be worked out, virtual civil jury trials will likely be a reality for the foreseeable future in New Jersey and other jurisdictions around the country. It is a reality that counsel (and their clients) must accept, and one that all trial attorneys should consider embracing as an opportunity to expand upon your advocacy skills.
------
[4] I believe it would certainly be helpful for counsel if Courts using a hybrid model tried to locate the screen showing virtual jurors as close as possible to the camera transmitting the trial feed to virtual jurors.