What Did You Learn From Your 1st Job?
Icebreaker - a thing that serves to relieve inhibitions or tension between people, or start a conversation. ~ Oxford Dictionary
 
At a recent MCE team meeting, I facilitated a simple icebreaker to help our newest team members get to know their peers and vice versa. This was to start a conversation so they could see what they had in common or celebrate their differences. The question was:
 
“What was your very first job and what did you learn from it that has helped, or will help you at MCE?”
 
While the jobs varied, most of the team, myself included, got our start in hospitality. Here is a summary of our collective learning, all of which we apply at MCE.
 
  • We learned first and foremost about customer service; how a smile, being kind, and making people feel comfortable goes a long way to establishing positive relationships. This in turn can help when a situation becomes challenging.
  • We learned the value of teamwork; how to help and support each other. We learned to pitch in, wherever and whenever we were needed. (No such thing as “not my job” in hospitality.)
  • We learned about time management and the importance of staying focused; we also recognized that it is human to get sidetracked and what is important is getting back on task.
  • We learned to appreciate the work of others.
  • We learned about organizational culture and how important it is for employee satisfaction and loyalty.
 
We learned how hard hospitality is, especially during the last few years. As we head into a busy summer period with restaurants possibly staffed with students or other new employees and patrons potentially clamoring for attention, we hope you will join us in demonstrating the old adage, “patience is a virtue” and sit back and enjoy your meal. Hospitality is hard work. People are learning. 

A message from
Audie McCarthy | President & CEO
We Have Cool Media
We have been fortunate to have procured the talents of Joshua McGurk, Public Affairs Videographer/ Photographer for Mohawk College, to help build out our Media Section on mcecor.com.

We've captured a couple of chats with a facilitator and past FRL graduate, profiled a long-term working relationship, talked about our Signature Series, and more. Discover Audie's good side today!
What's Up and Coming
A DEAL SO CRAZY, YOU'D THINK WE'D NEED TRAINING IN PSYCHOLOGICALLY SAFE WORKSPACES!;
Early Bird pricing on the last of our Spring Seasonal Series! That's a full day of training for $300+HST, or in other words, one Sir Robert Borden off! Claim by May 31.

FALL 2022 IS A GREAT TIME TO ENROLL THOSE NEW TO A LEADERSHIP ROLE;
The Future Ready Leadership Essentials is scheduled for October 2022. Great time to start identifying and promoting your leaders of tomorrow.

ALREADY IDENTIFIED EMERGING & EXISTING LEADERS? ENROLL THOSE WITH HIGH POTENTIAL IN THE NEXT FRL1;
Future Ready Leadership 1 begins on September 21, 2022

FOR EXPERIENCED LEADERS THAT HAVE HAD PRIOR LEADERSHIP TRAINING;
Future Ready Leadership 2 starts on April 21, 2022

ADVANCED LEADERS LOOKING TO ACCELERATE INTO A NEW FUTURE-READY LEADERSHIP ROLE;
The award-winning, evolving Future Ready Leadership Acceleration kicks off September 22, 2022
A couple of new, shiny additions to MCE
We have found our new Financial Administrator, and along the way, attracted a new HR intern.

Jakub Nowak comes to us with a Bachelor's of Commerce Accounting Degree from Humber College and years of experience in Bookkeeping. Great guy, infectious smile, and really good with numbers and accurate payroll slips.
Ayomide Adewale is an experienced Human Resources Assistant with a demonstrated history of working in the human resources industry. Ayo, (for short), comes way of a postgraduate internship focused in Human Resources Management and Services from Mohawk College. Ayo is a man of few words and focused on the future.
OBOA Knows Leadership
OBOA is the Ontario Building Officials Association and they are hosting a Leadership Day on May 26. And we are so there as we are the hosts of the event.

We kick off the morning session with a keynote by Shona Welsh, Leadership Professional and Facilitator with Mohawk College Enterprise. Shona speaks to 'Leading the New Workforce' and what it means to 'go to work' in a renewed economy.

Then we bring one of our most prized events from our Future Ready Leadership training in the form of a Leadership Panel to the afternoon. Facilitated by Shona, a panel of experts will be discussing real-world experience – challenges and opportunities associated with ‘Leading the New Workforce’. We'll dive into topics that we design & facilitate, such as Reducing Burnout, Hybrid Working Models, Psychologically Safe Workplaces, and Diversity, Equity, and Inclusion Supports.
Congratulations to our most recent FRL 2 graduates from Mohawk College
Congratulations to the graduating class of our most recent Future Ready Leadership 2. These happy participants are from Mohawk College and were fortunate to have Sandra Summerhayes facilitate the program for them. And, we posted their names on LinkedIn.
Book Launch!
MCE Facilitator and long-term supporter of MCE, Sandra Summerhayes, is launching a book based on 20+ years of experience and observation into happiness at work. Read the book description below:

Most of us average more than 40 hours at work each week, so it may be alarming to know that recent studies suggest more than 60 percent of people claim to be unhappy at work. For how much time we spend working, should we not demand happiness for ourselves throughout those 40 hours? Over the course of more than 20 years, I have met all kinds of people in several lines of work and have been fortunate enough to learn and be inspired by people who have managed to find happiness in their jobs. I’ve taken the opportunity to speak with these individuals to learn more about how they’ve achieved and maintained happiness throughout their careers.

Sign up for Sandra's virtual book launch on Wednesday, May 25th, at 7pm. Preorder the book below as well.

For more program information or general inquiries, contact us at info@mcecor.com
Mohawk College Enterprise