Are People Getting Lost in the Process of Lean Management?
"Many manufacturers rely on long-tenured managers who gained their supervisory skills through years of 'on the job' experience. As this generation retires, the position is typically filled by a promotion of a high performing team member. However, productivity on the shop floor does not translate to effective managerial skills.
For many people - both the newly promoted person AND the team members, this experience is difficult, draining, and disappointing. This is understandable since no specific training of any kind in leader effectiveness was provided. No manufacturer would consider putting a worker on a piece of expensive equipment without proper training.