Three evenings ago, my husband and I ordered a pizza to be delivered from a local eatery. We were told the wait time from kitchen-to-door would be about 45 minutes. A little over 75 minutes later, the driver arrives with my husband waiting on the porch.
As he approaches the vehicle, the young man steps out of his driver’s-side door and opens the door to the backseat. In a frenzied state, he turns around after looking inside his car, faces my husband and asks, “Where’s the pizza?” My husband replies, “What do you mean?” The driver, incredibly flustered now, says, “Where did the pizza go?” The driver proceeds to look under the seat (really?) and then opens his trunk. He says, “Man, I don’t know where the pizza went. What should I do?” Once again, really? My husband responds, “I guess you may want to head back to the restaurant and see if the pizza is still there.”
I realize mistakes happen. They happen to all of us. Yet, when someone neglects to perform his/her core job responsibility, is that a mistake or an error due to ineffective training? It’s neither. Instead, I believe it’s an example of a huge mental traffic-jam.
So how do you regain mental focus and become productive again? Are there strategies we can apply ourselves and also share with our co-workers to help them? The answer is “yes” and if you want a high-performing workplace culture, it’s important to apply these five practical prescriptions to fine-tune your focus:
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