Pro Way Development February  2019
Emails have vastly take over our work environments. Whether it is the best form of communication is up for debate. Some documents are best sent via email. Sometimes we just want to document what we have to say. Here are some tips on making your emails as effective as they can be so that they are read and your message is heard. 
   Better Email Tips

  • Use a strong and precise subject line. You want your reader to know what they are about to read. Too often an email chain begins and the subject line doesn't change which means that it is hard to find earlier emails.
  • If you are in the midst of an email chain, make sure you have thoroughly read through earlier emails so you are responding to the most current one.
  • Emails need to be short and concise.Between 2014 and 2018 the average office worker received about 90 emails a day if not more. People don't have time to read long emails. Keep it to a couple of paragraphs. Need more room? Write a document and attach it to your email
  • Make sure you know the purpose of the email. Is it to inform? Make a request? Or simply an FYI.
  • Watch your tone. Polite and clear is key. Don't write an email when you are angry. You'll regret it later. Your email lacks body language and tone which we rely on so heavily to interpret meaning.
  • Sending an email overseas or writing to someone whose first language isn't English? Ensure that you are clear and using standard written English to avoid miscommunication.
  • Read and reread your email before sending. If it is really important, print it out so you can check for typos. It is very hard to see our mistakes online.
  Clear Communication Is Only A Step Away

Are you and your company drowning in emails? Are you and your group, keep talking about the same points, over and over again? Need  help with your communication at work? Contact me for help with communication, presentation  and facilitation  skills  so that your messages are heard. I can provide one on one coaching, or small or large group training sessions. Think of all the time you could save and how much more productive you and your group could become.

"A year from now you may wish you had started today." Karen Lamb

Call me for a free, no obligation consultation at 416 917 8813.


Laura Jacob

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 Pro Way Development


Pro Way Development is your source for employee training, executive coaching and meeting management.


Our services include:

  • Training to increase employee skills
  • Consulting services to manage employee relations issues
  • Meeting facilitation services so you can focus on your content

To learn more about

Pro Way Development, please visit our website.

About Laura Jacob

Laura works with companies to ensure that their business plan includes a plan to give employees and leaders the skills to communicate, manage and lead the organization to drive business growth.  

In addition to holding degrees in Psychology and Industrial Relations, Laura is pursuing a coaching certification through Ontario Institute for Studies in Education at the University of Toronto. 
She is a requested speaker on time management, management fundamentals and working across generations.

Laura's teaching and facilitation style is highly interactive and ensures engagement of participants and the transmission of learning. Participants describe her as "keeps things fun, interesting, stays on task and is very learned and knowledgeable about the subject matter," and "able to engage even those hesitant to participate." 
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