Issue #228 - 10.31.2022

Commercial Producer Onboarding Guide

The Big “I" Professional Liability program prides itself on its robust risk management program, designed to educate policyholders and to provide key information and tools to reduce agency errors & omissions exposure. As a service to all IIABAZ Members, the Big “I" Professional Liability team created the Commercial Producer Onboarding Guide to assist IIABAZ agencies.

The Commercial Producer Onboarding Guide is a self-paced learning resource that provides an overview and learning path through 13 core prerecorded “Lightning Learning" risk management webinars. These webinars are essential tools for both new and seasoned commercial producers. The guide highlights typical commercial lines exposures that can create agency E&O claims and provides learning tools to avoid or minimize risk.

The self-paced videos last between eight minutes and 30 minutes and provide insight on understanding and placing various types of commercial coverage. Key points accompany each video, along with a link to download each webinar's slide presentation. The Big “I" Professional Liability team selected topics based on common agency E&O claims managed by the Swiss Re claims team.

Sample Agency Procedures Manual

The Big “I" Professional Liability team recently developed a Sample Agency Procedures Manual as a member benefit to assist IIABAZ agencies.

The Sample Agency Procedures Manual is a template designed for both personal and commercial lines agency workflow. It is critical that if you implement this manual, you customize it to your agency's procedures—and that once customized and implemented, you follow it. Failure to follow your written procedures and to update the manual when procedures change can result in a client alleging an E&O claim against your agency. We recommend you begin by downloading the template document, then reading the general instructions for your agency's management team.

Notice of DIFI's Updated Exemption Order Relating to Arizona Life & Health Filing Requirements

Certain policy forms and advertisements may be exempt from Arizona Revised Statutes, Title 20 filing requirements. Please review the Department's exemption order listing and information.

Click Here for more information.

Bright Health Company of Arizona Will Not Offer Individual Health Plans in 2023

Bright Health Company of Arizona (Bright Health) will not offer individual and family health insurance plans in 2023. Current Bright Health policies will remain in effect until December 31, 2022, as long as members pay their premiums. Read more.

Helpful Links

• Insurance License Search
• Continuing Education Transcript Search
• Insurance License Application
• DIFI Enforcement Actions, Hearings and Reports
• NCCI Arizona State Advisory Resources Page