December 2016 
Happy Holidays

From Our House To Yours!

Welcome Patti Cooper, Emilie Bender, Diondria Brown and Brenda Crayton!

Please join us in welcoming Patti Cooper, our new House Operations Associate. Patti comes to us from Capital Group as a Client Services Associate. Prior to that she was the Special Services Manager for Public Safety Medical which handles medical and fitness related activities and initiatives for police and fire departments statewide. She earned her BS in Business Administration from the Indiana Institute of Technology. She considers herself a lifelong volunteer who has been involved with a variety of non-profits. She is currently very active with ARPO (Alliance for Responsible Pet Ownership). Patti's schedule will be during the day Monday through Friday.
Marco Ray will assist with the transition. His last day as Guest Services Assistant Manager is 12/16. At that time he will resume his original position as one of our part-time Guest Services Assistants.
We will also have three new part-time Guest Services Assistants including: Emilie Bender who has a background in property management and public health; Diondria Brown who has a Bachelor of Social Work degree and has worked with the Department of Child Services; Brenda Crayton who has a medical assistant certificate and has worked in various positions related to patient coordination and outreach.
Going Home for the Holidays?
If you are scheduled to volunteer the week of Christmas or New Years, please remember to let Mary Friend know if you will be absent from your shift so she can take you off the schedule.

In addition, if you have some extra time over the holidays and are available to help at the House, please contact Mary Friend at regarding open shifts. 

Krystyna's Korner

We are having a fun hunt for the House elf, Rudy, who will be moving daily for guests to find.  Guests can enter a drawing by filling out a drawing slip and placing it in the wooden box at the greeter's desk.


Krystyna Karr, Program Coordinator,  317-267-0605, ext. 210

Mission Moment


"Thank you so much for your support of the Ronald McDonald House.  It is so good to have a safe, clean place to stay when my son needs to be in Indy for treatments at Riley (we live 2 1/2 hours away).  We really appreciate having the comforts of home away from home."


The Richart Family

Operations Update - Limestone   
  • We are receiving a number of donations from the Holiday Wish List.  These items will be used in Santa's Workshop and are to be placed in front of the cage in the basement.  All other general donations need to be sorted by perishable and non-perishable and placed in their normal sorting spaces.
  • Please refer to the list of procedures when doing a check-in to make sure important steps, such as filling out the registration card, completely are not forgotten.

Your Input Is Needed


We are working on updating some of our infomational resources and would like your input regarding some of the most frequently asked questions that you recieve while serving at the House.  Please use the link below or email Andrea Groves at


Updated Volunteer Schedule


Please click on the link below for the updated volunteer schedules: 


December Guest Services Schedule

Happy Birthday!
Please join us in celebrating the following RMHCCIN birthdays:   

Maria Keyler
Whitney Soden
Nancy O'Connor
Robert Twitchell
Ron Lenz
Bonnie Morrison
Kevin Buehner
Laura Jones
Kim Karmenzind
Roy Borgmann
Sarah Shirey
Sarah Copeland


Lori Cramer
Karen McGugin
Tyler Schenck
Elizabeth Henry
Aaliyah Coe
Zach Jones
Donis Kendrick

Upcoming Events
Visit our website or watch for details in future editions of this newsletter for these events.
Santa's Workshop
December 20-24
New Volunteer Orientation
January 14

Substitute List
Please contact these volunteers if you need a substitute.

  • Lori Ball: (317) 371-9150 (Not available on Tues., Wed. or Thurs.)
  • Jennifer Cannady: (weekends only)
  • Craig Ito: (weekdays 9 a.m. - 12 noon) 
  • Rega Kowalski: (317) 241-1566
  • Paula Swift: (317) 797-1398 (3:30-9:30 p.m. and weekends)
  • Angie White: or (574) 612-9622 (evenings and weekends)


If you would like to add your name to this list, please contact Mary Friend at or at (317) 267-0605, ext. 225.
Please remember to notify the manager on duty for last minute shift cancellations.  If you know your conflict in advance, notify Mary Friend.  Also, let us know if you are able to find a substitute so we can update the schedule.  Be sure to notify Mary or the manager on duty directly rather than through your shift mates. 
Thank you!

Our Mission
We provide a supportive home-away-from-home for families of children receiving medical care at Riley Hospital for Children at IU Health and other area hospitals, and we champion programs that improve the health, education and well-being of children.

Our Vision
Nurturing a community where children and their families embrace life and healing with a sense of hope, enthusiasm, courage and joy.
Our Values
  • Innovation: We aim for continuous improvement to provide the highest level of comfort and care for our families.
  • Compassion: We seek to listen, understand and serve.
  • Accountability: We strive for the highest level of integrity and transparency with all of our partners and stakeholders.
  • Respect: We treat all people with dignity, compassion and respect.
  • Excellence: We embrace our mission and passionately commit to creating the best home-away-from-home for our families.

Ronald McDonald House Charities of Central Indiana
435 Limestone St.
Indianapolis, IN 46202
Newsletter Editor:
Mary Friend, CVA
Volunteer Resources Manager
Direct Line:
317.267.0605 x225