June 2017 
  Welcome New Volunteer and Interns

Please join us in welcoming our newest group of volunteers and interns!
  • Kathy Beattie - Guest Services Volunteer - Riley
  • Kirsten Dewey - Guest Services Volunteer - Limestone
  • Rachael Jandzisak - Guest Services Volunteer - Limestone
  • Clayton Johns  - Guest Services Volunteer - Riley
  • Liz Kuhn - Family Programming
  • Lois Lohse - Guest Services Volunteer - Limestone
  • Tryssia Paquera - Guest Services Volunteer - Riley
  • Patrice Smith - Guest Services Volunteer - Riley
  • Maggie Stinnett - Guest Services Volunteer - Riley
  • Ellen Syphers - Guest Services Volunteer - Limestone
  • Breea Vest - - Guest Services Volunteer - Riley

Dan Cutter - Guest Services Intern - Riley

Dan is a s ophomore at Indiana University in Bloomington studying Biology and Anthropology and hopes to go to medical school. Interning at the House gives him great experience in working with families.

Stacy Hayden - Guest Services Intern - Riley

 

Stacy is a sophomore majoring in Health Sciences at IUPUI. Her goal is to become a physician's assistant. She enjoys administrative tasks and is looking forward to being a part of the RMH at Riley team.

 


Mallory Humes - Guest Services Intern - Riley

 

Mallory will be a junior this fall studying Community Health at Indiana University in Bloomington. She is an active member of IU's Riley Dance Marathon team, so she is acquainted with the impact the House has on the parents of Riley kids. She would like to become a Child Life Specialist.

 


Ve-Lyssa Lang - Special Events Intern

 

Ve-Lyssa is a new graduate from IUPUI's School of Liberal Arts studying Communications, Event Planning and Philanthropy. Last semester, Ve-Lyssa served as our Volunteer Resources Intern. Her goal is to work in the nonprofit sector.

 


Olivia Power - Communications and Marketing Intern

 

Olivia will be a senior this fall studying English and Sociology at Ball State. She has experience volunteering around Indiana and hopes to work in communications for a nonprofit once she graduates.

 


Andrew Scarlott - Volunteer Resources/Operations Intern

 

Andrew started at the House last summer as a Guest Services Volunteer at Limestone. He is a senior at Xavier University where he is studying Business Administration. His goal is to work for a nonprofit. He loves the House and the people (and it shows)!

 


Samantha Vest - Guest Services Intern - Riley

 

This will be Samantha's senior year at IUPUI and she is studying Health Services Management. She was introduced to the House through her sorority, Alpha Sigma Alpha, when they provided a meal for our families.

 

 
Open House for Beth Johnson

Beth's early days at the House!

Beth first joined the Ronald McDonald House in 1990 and  has   poured her heart and soul into "keeping families close" for over 27 years. We are grateful for her many years of service and wish her the best of luck in this next phase of her life!

Please join us on Wednesday, June 28, from 4-6 p.m. at the House on Limestone St. conference room as we say goodbye and celebrate Beth's many accomplishments at an Open House in her honor.

 

Saying Goodbye

 

We recently said goodbye to a longtime friend, Glenn Shubert, who passed away on May 20. Glenn started volunteering at Limestone in January of 1996 and was a Guest Services Volunteer with his wife of 62 years, Leah Shubert, until 2014. He will be missed.

 
Help Wanted

Guest Community Connections
 
Volunteers are needed to call families about 3-4 weeks after they have left the House on Limestone to check on their well-being. We have three short questions to ask them to see if we can be of any additional help connecting them with resources in their hometown. This involves calling about 5-10 families which will take about 20 minutes each month.  

Chief Cheer Officer's Assistant
 
Mac, our Chief Cheer Officer, is looking for an "assistant" to  introduce him to houseguests and visitors during his office hours at Limestone, Monday through Friday between the hours of 4:30 - 5:30 p.m. As a puppy, Mac still receives training. His assistant will need to attend a one hour training session to help him follow commands and ensure the experience is positive for both the guests and Mac. 
 
This is an ongoing position, so we need Mac's assistants to agree to a regular schedule, but not all 5 days each week. Assistants must have a history of dog ownership; previous experience attending obedience training is desired.  
  
Please contact Mary Friend at mfriend@rmhccin.org or at 317-267-0605, ext. 225 if you are interested in learning more about either of these opportunities.
 
Top 5 Mac Rules for the Front Office  
  1. Mac should be constantly supervised and not allowed to roam the House unleashed. Please remember to keep the gate to the front office closed.
  2. By using specific commands, we are able to maintain consistency. Mac should not be allowed to get away with behaviors that are counter to his training. These commands are posted in the front office.
  3. Mac is free to be off leash while in the front office. He may greet guests from behind the closed gate for a quick pet. However, guests should not spend time with him in the office. If a family wants more time with Mac, please let the Manager on Duty know so this can be arranged.
  4. Under no circumstances should Mac be given human food or allowed in the kitchen/dining room areas.
  5. Mac is pretty good about staying out of things. If he is getting into the trash, pop tabs, or other items that don't belong to him, please correct him. The correct command for this is "leave it."
 
Yoga Anyone?
 
We are now offering complimentary yoga classes on the first Monday of each month from 7- 8 p.m. House guests, volunteers and staff are welcome to join. The next classes will be held on July 3 and August 7 so please join us! Thank you Kelly Alford from The Yoga Studio for your generous donation.   
 

Mission Moment

 

"Thank you for helping us stay close to our newborn baby. We celebrated 12 1/2 days with him. Without your support, he would have been alone. Instead, his mom and dad were with him every day of his life!"

 

Tom and Alyson

 
Operations Update - Limestone
  • A reverse osmosis filter system has been installed in both kitchens to provide purified drinking water. With this addition, we will be phasing out stocking bottled water in the pantries. As you're providing tours for new guests, please point out the new faucet for filtered water. A sign has been mounted behind each faucet to identify them.
  • The old craft room on the upper level of the north wing has been converted into a linen closet. Here you will find extra blankets, linen packets, cleaning buckets, etc. 
  • Remember to check the Volunteer Need To Know binder when you arrive for your shift for the latest and greatest updates.
 
  Zoo Tickets Policy Update

 

Due to the Indianapolis Zoo's guidelines regarding the use of the deeply discounted tickets, they may only be purchased and used by houseguests. They will no longer be available for purchase by volunteers.

 
Look Who Was Caught Rolling Out The Red Carpet
  
Mary Friend recently caught  Andrew Scarlott, Volunteer Resources/Operations Intern, displaying cooperation, communication and teamwork. 
  
Mary wrote: "Andrew is always ready, willing and able to take on additional projects to help around the House. He has even been known to come in over the weekend and volunteer for a 12 hour shift!" 
  
Thank you, Andrew. You are appreciated!
_________________________________________________________________
  
Congratulations Andrew!  Your name was drawn this month in our Red Carpet Award drawing and your Crew Carwash pass is in the mail.
_________________________________________________________________
  
Remember, if you catch a volunteer rolling out the red carpet and demonstrating excellent customer service, please submit a nomination using the form below listing the criteria. Printed copies of this form are also available in the front office at both Limestone and Riley. Each month, all nominations are eligible for a random drawing for a Crew Carwash pass.
  
Please click on the link below for the nomination form:
  
Red Carpet Nomination Form
 

Updated Volunteer Schedule

 

Please click the link below for the updated volunteer schedule: 

 

June 2017 Guest Services Schedule

Happy Birthday!
  
Please join us in celebrating the following birthdays:   




Marsha Robinson
Martha
   Pluckebaum
Bonnie Molloy
Clayton Johns
Sharon Paul
Breyonna
   Broadnax

6/2

 

6/3

6/6

6/7

6/9

 

6/11

Rachel Moehle
Emily Sogard
Chris Winter
Lori Uebelhor
Jeremy Guilloty
Jean Zimpfer
Paul Crock

6/11

6/15

6/15

6/16

6/18

6/18

6/20 

Maggie Stinnett
David Peterson
Leah Reising
Angela White
Jennifer Johnson
Joe Bateson
Samantha Vest

6/20

6/24

6/25

6/26

6/27

6/28

6/28 


Upcoming Events
 
Visit our website or watch for details in future editions of this newsletter for these events.
 
November 3
New Volunteer Orientation
July 18
Deck the Halls Tree Competition 
November TBD

Holiday Open House 
November 28

 

Substitute List
 
Please contact these people if you need a substitute.

Limestone
  • Lori Ball: (317) 371-9150 (Not available on Tues., Wed. or Thurs.)
  • Katy Brawley:  jkbrawley1@att.net or (317) 258-9451
  • Jennifer Cannady: jcannady17@gmail.com (weekends only)
  • Gwen England: genglan1@IUHealth.org (weekday evenings, except Tuesdays, and weekends)
  • Craig Ito: craigito@juno.com (weekdays 9 a.m. - 12 p.m.) 
  • Rega Kowalski: (317) 241-1566
  • Paula Swift: (317) 797-1398 (3:30-9:30 p.m. and weekends)
  • Angie White: apariswhite@gmail.com or (574) 612-9622 (evenings and weekends)
  • David Wilkerson: (317) 294-4948 (weekdays except Tuesday 9 a.m. -12 p.m.)
  • Marge Vogel: marge.vogel@sbcglobal.net

 Riley

If you would like to add your name to this list, please contact Mary Friend at mfriend@rmhccin.org or at (317) 267-0605, ext. 225.
 
Please remember to notify the manager on duty for last minute shift cancellations. If you know your conflict in advance, notify Mary Friend. Also, let us know if you are able to find a substitute so we can update the schedule.  Be sure to notify Mary or the Manager on Duty directly rather than through your shift mates. 
 
Thank you!

Our Mission
We provide a supportive home-away-from-home for families of children receiving medical care at Riley Hospital for Children at IU Health and other area hospitals, and we champion programs that improve the health, education and well-being of children.

Our Vision
Nurturing a community where children and their families embrace life and healing with a sense of hope, enthusiasm, courage and joy.
 
Our Values
I CARE
  • Innovation: We aim for continuous improvement to provide the highest level of comfort and care for our families.
  • Compassion: We seek to listen, understand and serve.
  • Accountability: We strive for the highest level of integrity and transparency with all of our partners and stakeholders.
  • Respect: We treat all people with dignity, compassion and respect.
  • Excellence: We embrace our mission and passionately commit to creating the best home-away-from-home for our families.

Ronald McDonald House Charities of Central Indiana
435 Limestone St.
Indianapolis, IN 46202
317.269.2247
Newsletter Editor:
Mary Friend, CVA
Volunteer Resources Manager
mfriend@rmhccin.org
Direct Line:
317.267.0605 x225