October 2016 
Honoring Our Shining Stars
Annual Volunteer Recognition Celebration
The menu is set and the invitations have been mailed.  The only thing missing is you!

Please join us for this year's annual volunteer recognition celebration on Friday, November 4 from 6 to 10 p.m. at the Children's Museum of Indianapolis.  Here are some of the highlights:
  • 6 p.m. - Mix and mingle in the Welcome Center with fellow volunteers.
  • 6:30 p.m. - Select a seat in the Sunburst Atrium.  Then fill your plate with selections from our delicious food stations located on the first floor.
  • 7:15 to 8:15 p.m. - The awards program honoring volunteers celebrating significant anniversaries or receiving special recognition.
  • 8:15 to 10 p.m. - Enjoy selected exhibits all on the first and lower level. Including:  "Beyond Spaceship Earth", the Dale Chihuly glass exhibit and All Aboard! Train exhibit.

Our menu includes:

  • Salad station with salad, cole slaw, cucumber, succotash, and tomato salad.
  • Mac and cheese and potato bar with toppings such as shrimp, bacon bits, chives, caramelized onions, brown gravy, cheese and brown sugar.
  • Grilled vegetable skewers.
  • Chicken station with buttermilk fried chicken, slow cooked barbecue chicken, corn bread and biscuits.
  • A vegetarian entrĂ©e of chickpea cakes served with creamy mashed avocado, vegetable korma served with jasmine rice and curry sauce.
  • Dessert station including mini banana pudding, peach cobbler and pecan pie.
  • Water, iced tea and coffee served with your meal.
  • Cash bar and we provide the soft drinks and bottled water.

We hope you can join us!  Please remember to RSVP with Mary Friend at mfriend@rmhccin.org by October 28, 2016.  Include the name of your guest if you are bringing someone. 

Welcome New Volunteers and Interns
Please join us in welcoming our newest group of volunteers and interns! 
  • Melissa Avila - Coffee Cart
  • Ally Barnette - Guest Services Volunteer - Riley
  • Liz Brajevich - Family Programing
  • Vicki Browne - Guest Services Volunteer - Limestone
  • Damanvir Chochan - Guest Services Volunteer - Riley
  • Heather Cody - Guest Services Volunteer - Limestone
  • Addison Crouch - Guest Services Volunteer - Riley
  • Travis Curtice - Guest Services Volunteer - Riley
  • Gwen England - Guest Services Volunteer - Limestone
  • Kiley Erlandson - Guest Services Volunteer - Limestone
  • Joe Gault - Coffee Cart and Guest Services Volunteer - Limestone
  • Kelsey Harrington - Guest Services Volunteer - Riley
  • Jenny Huss - Family Programing
  • Megan Middleton - Guest Services Volunteer - Riley
  • Ashley Mills - Guest Services Volunteer - Limestone
  • Tiera Moseley - Guest Services Volunteer - Limestone
  • Shelby Olinger - Guest Services Volunteer - Riley
  • Deigh Regnier - Coffee Cart and Guest Services Volunteer - Riley
  • Jocelyn Rutledge - Guest Services Volunteer - Limestone
  • Rod Taylor - Guest Services Volunteer - Riley
  • Nicole Tillison - Guest Services Volunteer - Riley
  • Lori Uebelhor - Guest Services Volunteer - Limestone
  • Becca Waterman - Guest Services Volunteer - Riley

Natalia Bilek is our new Volunteer Resources Intern. She is a sophomore at IUPUI's Kelly School of Business where she is studying Human Resource Management and Business Management.  Natalia will be interning for the entire school year as part of the Sam Jones Scholarship Program which awards scholarships to students demonstrating dedication to service and civic engagement.

Bridget Blossom is our first Grants Program Intern. With the unification of the Ronald McDonald House of Indiana and  Ronald McDonald House Charities of Central Indiana earlier this year, we are now administering the scholarship program. Bridget is a senior at Butler University's College of Business studying Accounting.

Shelby Courtney is our fall Communications and Marketing Intern. She is a senior at IUPUI's School of Journalism.  When she graduates, Shelby would like to work in the nonprofit sector.

Vivian Husband is our new Special Events Intern.  She has a Bachelor of Science in Communications from the University of Indianapolis and will be completing her Events Management Certificate from IUPUI in December.

Mary Miller is serving as our Guest Services Intern at the RMH at Riley.  She is a sophomore at IUPUI's Kelly School of Business where she is studying Human Resource Management. Mary is also a Sam Jones Scholar and will be with us until the end of the school year. 

Krystyna's Korner
Time has really moved quickly since joining the House. We have been slowly adding new evening events for the guests with the hopes that this continues to expand. Polished Girlz was a big hit, as was Teal Canary who helped families decorate wooden pumpkins.
Currently, we are collecting an assortment of prizes for bingo night and have the player rules planned - now all we need are some excited bingo callers!
I want to send a great thank you to Gail Bennett, Tom Wallander, Lori Ball, Linda Satterfield, and Katy Brawley for joining in what I lovingly call the "Pantry Brigade"! These folks are helping to make sure that food donations are ready to come upstairs and making sure that we have a great assortment of ingredients for families who want to cook. They also stock simple heat-and-go foods for those quick breakfasts and lunches. We have also set up a schedule to stock snacks three to four times a week, which keeps our inventory moving but
also allows us to avoid running low or families feeling they need to keep extras. Since making these changes, I've witnessed families cooking and having meal times with the kiddos that are here in the House!   Again, thank you! If you would like to join the brigade, please let me know at Krystyna Karr, kkarr@rmhccin.org or at 317-267-0605, ext. 210.
Enjoy a Specialty Hot McCafe' Beverage and Help the House





Pumpkin spice latte season is here!  Now though November 24 you can grab your latte or any specialty hot McCafe' beverage and do some good too, because 20 cents of every cup goes to the RMHCCIN!  This includes Peppermint Moca which is coming soon.


Mission Moment


"Thank you Ronald McDonald House for providing me with food, water and shelter while my little guy recovered at Riley Hospital's NICU!  You guys are awesome!

- Team Bentley."




Thanks everyone for doing such a great job with recording your volunteer hours in Volgistics.   Just a couple of reminders:

  • Please remember to sign in AND out for each shift.  When you do not sign out, Volunteer Resources needs to enter what time you left. 
  • If you forget to sign in or sign out, you can use the paper timesheet found at both Limestone and Riley to record your hours.  Volunteer Resources will then enter these hours manually.
Operations Update - Limestone   
  • Thank you to those who responded to the survey about potential Guest Services shift hours changes. While we have decided not to change GSV shift times, we will be changing the front office hours effective Monday, October 17. We will be closing the front office at 9 p.m. instead of 9:30 p.m. The GSVs will do the usual closing tasks during the last half hour of their shift.
  • We now need to ask families to check-in no later than 8 p.m. This is a hard deadline. Any exceptions must be approved by the manager on duty. 
  • When someone drops off a wish list donation, please check for perishables that need to be refrigerated.
  • Please record both the parking tag number and the vehicle description inside the guest registration card. 
  • All Marion County families and Methodist referrals require approval from a Social Worker before they can be added to the wait list.
  • Please remember to hand out the welcome and back home again bags to families checking in and out.
Look Who Was Caught Rolling Out The Red Carpet
Rhonda Hainer recently caught Mike Rhinaman, Guest Services Volunteer (GSV) at the RMH at Riley, displaying cooperation, communication and teamwork. 
Rhonda wrote: "Mike volunteered countless hours planning how to maximize the space in the pantry/storage areas. This required moving shelving, reorganizing and categorizing inventory at the RMH at Riley.  The project involved teamwork and cooperation with volunteers assisting him and has created greater organization thereby saving time and providing efficient flow in meal planning for our families." 
Thank you, Mike. You are appreciated!
Congratulations Mike!  Your name was drawn this month in our Red Carpet Award drawing and your Crew Carwash pass is in the mail.
Remember if you catch a volunteer rolling out the red carpet and demonstrating excellent customer service, please submit a nomination using the form below listing the criteria.  Printed copies of this form are also available in the front office at both Limestone and Riley.  Each month, all nominations are eligible for a random drawing for a Crew Carwash pass.
Please click on the link below for the nomination form:


Updated Volunteer Schedule


Please click on the link below for the updated volunteer schedules: 


October Guest Services Schedule

Happy Birthday!
Please join us in celebrating the following RMHCCIN birthdays:   

Donna Schofield
Jeff Chamness
Madeline Clark
Jesamyn Sparks
Al Barnes
Peg Strodtbeck
Bob Skorjanc
Shelby Courtney
Cara Kowal
Tina Kazee
Hannah Smith
Richard Bender

Micki Siner
Ernie Harvey
Megan Middleton
Jane McClure
Bobbie Ozogar  





Upcoming Events
Visit our website or watch for details in future editions of this newsletter for these events.
October 21
October 21
Volunteer Recognition
November 4
New Volunteer Orientation
November - Date to be determined

Substitute List
Please contact these volunteers if you need a substitute.

  • Lori Ball: (317) 371-9150 (Not available on Tues., Wed. or Thurs.)
  • Jennifer Cannady: jcannady17@gmail.com (weekends only)
  • Craig Ito: craigito@juno.com (Weekdays 9 a.m. - 12 noon) 
  • Rega Kowalski: (317) 241-1566
  • Mercedes Roots: (317) 356-9002 (afternoons)
  • Paula Swift: (317) 797-1398 (3:30-9:30 p.m. and weekends)
  • Marge Vogel: marge.vogel@sbcglobal.net
  • Angie White: apariswhite@gmail.com or (574) 612-9622 (evenings and weekends)
  • David Wilkerson (317) 294-4948 (weekdays 9 a.m. - 12 noon except for Tuesday)


If you would like to add your name to this list, please contact Mary Friend at mfriend@rmhccin.org or at (317) 267-0605, ext. 225.
Please remember to notify the manager on duty for last minute shift cancellations, and if you know your conflict in advance, notify Mary Friend.  Also, let us know if you are able to find a substitute so we can update the schedule.  Be sure to notify Mary or the manager on duty directly rather than through your shift mates. 
Thank you!

Our Mission
We provide a supportive home-away-from-home for families of children receiving medical care at Riley Hospital for Children at IU Health and other area hospitals, and we champion programs that improve the health, education and well-being of children.

Our Vision
Nurturing a community where children and their families embrace life and healing with a sense of hope, enthusiasm, courage and joy.
Our Values
  • Innovation: We aim for continuous improvement to provide the highest level of comfort and care for our families.
  • Compassion: We seek to listen, understand and serve.
  • Accountability: We strive for the highest level of integrity and transparency with all of our partners and stakeholders.
  • Respect: We treat all people with dignity, compassion and respect.
  • Excellence: We embrace our mission and passionately commit to creating the best home-away-from-home for our families.

Ronald McDonald House Charities of Central Indiana
435 Limestone St.
Indianapolis, IN 46202
Newsletter Editor:
Mary Friend, CVA
Volunteer Resources Manager
Direct Line:
317.267.0605 x225