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Monday Reader: You've been such an integral part of our church family for many years now. What's been the most rewarding part of your role as Office and Data Manager?
Deb Bullock-Smith: I've been at Asbury First for 7 years, and a member for 24 years! It has been rewarding to get to know so many people – including members, neighbors, vendors, and many people in the community groups that use our space. I have enjoyed helping to update some processes and implementing new software and technology so we can work more efficiently.
MR: What does good leadership look like to you? Can you share an example of when you've seen it in action or when you've had to step into that role yourself?
DB: Good leadership requires communication, flexibility, creative problem solving, adaptability, compassion, and humility. It requires technical skills and knowledge as well as a lot of emotional intelligence and sensitivity to meet people where they are. I have seen countless volunteers and staff at Asbury First leading with these qualities, exemplifying that we're Better Together!
MR: I'd love to hear more about your story before you came to Asbury First. What path led you here, and what have you learned professionally along the way that has shaped who you are today?
DB: I have a bachelor's degree in sociology from the College of Wooster in Ohio, and a background working in recruiting (mostly in healthcare) and operations. Before I came to Asbury First, I was the General Manager for 2 small companies (concurrently) – a satellite radio network catering to nursing homes, and a specialty light bulb reseller. Working in both support and leadership roles has given me an appreciation for the challenges in different aspects of an organization, which I believe contributes to being a well-rounded person.
MR: What's something from your background that might surprise people about how it's prepared you for this new role?
DB: I was VP of a small company when the beloved president of the company was diagnosed with cancer and died within a few months. I was asked to lead the company through this difficult and emotional transition, having to instill confidence in my colleagues that I was able to lead, while helping them grieve his loss. It was really difficult to lose my mentor and close friend so suddenly. The grief was challenging for all of us and the combination of business transition and personal loss was complicated. I learned to listen before acting, and that caring for the staff was sometimes more important than making changes in the business.
This experience taught me that I can't do it all alone! Although I'm fiercely independent at times, I know that it takes many people with different skills and talents to make an organization successful. Asbury First depends on the generous sharing of time, talent, and treasure of staff and members, and fostering these gifts will help us continue to grow.
MR: What's your heart telling you about this new role? What are you most looking forward to?
DB: While the announcement that David Strong was planning to retire surprised and saddened me, I started thinking about how I could help Asbury First in this moment. I hope to share my years of institutional knowledge along with my leadership experience in other roles with Asbury First. We have a great staff and team of volunteer leaders in place and I look forward to working with them.
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