January 23, 2019

Each year CHC provides training and consulting to hundreds of agencies, their staff of nurses, therapists, personal care providers, and aides as well as to family and other caregivers who provide in-home services to the infirm, chronically ill and disabled  to improve care, quality and safety. 

CHC received an average rating of 4.98 Stars out of a possible 5 for Learner rating of Quality and Program satisfaction across all live and online training in 2017. Also, 98 percent of CHC's Learners would recommend training sessions to a colleague!
Clinical and Non-medical Administrative Leadership
CHC Course Offerings 
Learn then teach education for health care at home.

Not sure what class to take?  
Download our grid for CDPHE requirements
 and matching course options.

eLearn Courses by CHC
Self-paced and available 24/7 on any device

Behavior Management of the Client with Dementia
Care about Care coordination
Care about Privacy, Confidentiality & HIPAA
Personal Care Limitations
Universal Precautions
January 2019 - Live online 9 am to 11 am  ( take me to registration )
1/24 Non-medical Management Part 1
1/29 Complaint & Incident Processing Part 2
1/31 Non-medical Management Part 2

February 2019 - Live online 9 am to 11 am  ( take me to registration )
2/5 Understanding the Survey Process
2/7 HCBS
2/12 The Provision of Skilled Care and Services (Skilled HCAs)
2/13, 15, 18 & 20 Basic 8-hour Administrator Training
2/14 IHSS
2/19 Oversight and Operations (Skilled HCAs)
2/21 Non-medical Management Part 1
2/26 Quality Management Program
2/28 Non-medical Management Part 2

Quality Management Program Consulting at your office by the month or the quarter! (Laura@chctrain.com)

OASIS D Classes *FREE* 

"OASIS D: Changes for 2019" webinar was aired on Dec 5, 2018. A replay is available here .

ETA will offer classes on specific OASIS topics in Denver, La Junta, Grand Junction, Boulder and Craig featuring OASIS D items and guidance. You may choose to take sessions all at once or individually as your interest and needs dictate. All registration is first-come, first-served, even for sessions within a specific facility.

ETA reserves the right to cancel classes with low registration. Early registration is helpful.

OASIS D Basics (One Session): Course ID 1082008
This beginning three-hour class is how to get started with OASIS D.

OASIS D Item-by-Item (2 Sessions): Course ID 1082009
This practical application class reviews item-by-item data set completion. We will follow Mrs. Green's assessment, which will require two sessions to complete. Attendance at both sessions is required to complete this class.

OASIS Quality Measures (One Session): Course ID 1066910
This course assumes familiarity with the OASIS D Item Set, covering more advanced content and application.

To see additional session details and register for on-site attendance for one of these offerings:
1. Go to http://www.train.org/
2. Log in to your existing TRAIN account, or new users click "Create an Account"
3. Once you've logged in, or created an account, Search (top right) for the appropriate Course ID. (See above for desired training)
4. Click link for desired course.
5. Click the "Registration" tab.
6. Click the "Register" button for the session you wish to attend.
7. Remember to register separately for each desired course.

Questions?: Please email betty.metz@state.co.us

After January 1, 2019, 
Licensees must show compliance with the 
set forth in section 467, 26-3.1-111, C.R.S.


"There was an elderly woman who was always getting out of bed, even though she was a fall risk. It turns out that the reason she kept getting out of bed was because staff kept putting her rosary beads away in the drawer across the room. They had to figure out what mattered to her, which was having those rosary beads. Having those with her in bed minimized her risk of falls."

Introduced in 2012, the Institute for Healthcare Improvement's "What Matters to You?" program is one example of how the smallest changes can have a huge impact on patient care.

"Our previous CEO Maureen Bisognano reframed the question 'What's the matter with you?' to instead ask 'What matters to you?' " Lenoci-Edwards explains. "It has a huge applicability from a patient standpoint in terms of really defining the critical aspects of care that a patient needs in order to be happy and healthy."

The question highlights the discrepancy between patients and caregivers that can crop up when creating an optimal care plan. "Think about when the patient comes in and you're talking to them about cholesterol medications, when the truth is all they really care about is whether they can ambulate to the door to talk to the mailman every day," Lenoci-Edwards points out.

QMP Quiz

S ELECT THE BEST ANSWER.   My Quality Management Program includes tracking data
points such as 
a) re-hospitalization rates,
b) improvement of ambulation,
c) patient survey satisfaction scores,
d) all of the above
e) none of the above

TRUE OR FALSE.  My QMP includes statistical data on consumer outcomes as requested by referral sources and family members?

SELECT THE BEST ANSWER. Quarterly Client Record Review statistics are 
a) analyzed,tracked and presented in the Agency Annual Review,
b) analyzed, tracked and presented in each QMP meeting, 
c) not created because Chapter 26 does not require it,
d) a and b above.