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Hey friend,
We're in the 74th heatwave of the summer and it seems it's quite divisive. Some people love the guaranteed weather ('you don't need to bring a cardi'), others find it oppressive. It looks like this is what the future holds, and that may mean people's behaviours change.
Many moons ago, I worked for Next where seasonal purchases were everything. There was an entire department looking at what could affect buying behaviour. If it was hot, more swimwear was bought; if it was cold, more knitwear. Seems obvious, but stock decisions were made long before any weather could be predicted.
Previous years' data was used to spot trends. Factors such as big sporting events or particular storylines in soap operas also affected sales. Honestly, there would be a surge in calls to the call centre (this was nearly 30 years ago) after the duff-duffs of EastEnders. All this before the volume of data we now have to make predictions.
Even now, none of it is full-proof. Who could have predicted that 'butter yellow' was the only colour you should be using for text in your Instagram reels?
Not everything can be planned. But chaos is not a marketing strategy either. The answer? Having a great foundation of a strategy that gives you the scope to flex to meet the curveballs that hurtle your way. This means understanding your core customer's behaviour, how you can meet them where they are in their journey and throw in a little 'spice' (said in a Chris Eubank manner) as and when required.
August can be a quieter time for many businesses, as people holiday, but September is often a key moment in a year when customers start thinking about what they need for the rest of the year. Apparently new resolutions made in September stick more than in the new year. Get thinking about how you can help your customer for the remaining four months, especially if you know this will be a busy time.
Take the knowledge of previous years' activity, stir in how you think 2026 could affect it and plan your own content accordingly. Remember, if you need some help with this, reach out to me/us - we're ready to support you.
Good health and best wishes,
Paul
Paul Ince
LikeMind Media
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