August 20, 2026

One Person One Record (OPOR) Program Updates

OPOR updates at a glance:



Note: Active network credentials for Nova Scotia Health or IWK Health are required to access links above and below, unless otherwise indicated. More information beneath.

Wave Three News


Register for Training Today

Formal learning courses for Wave Three have begun. If you haven’t registered yet, it is critical that you register now. Training is required for CIS access and is essential to your ability to work clinically in the new system when Wave Three goes live on November 14.


Who needs to complete training?

CIS training is required for all physicians, nurse practitioners, residents, physician assistants and associate physicians who provide care in Nova Scotia Health facilities, excluding NSH-based primary care clinics.


This includes those who:

  • Write a note or enter an order for a patient with an active Nova Scotia Health encounter; or
  • Enter orders or documentation related to treatments delivered in Medical Day Units.


What does provider training include?

Provider training includes online prerequisite eLearning (online via MAP learning, self-paced) followed by instructor-led scenario labs (in person at designated sites).


How to register

Review Provider Learning Mapping on the OPOR Training Registration Portal to identify your required training and register for all instructor-led sessions. Physicians can self-register and all prerequisite eLearning must be completed before attending your instructor-led scenario labs.


August classes

There are open seats for in-person learning throughout the month of August, including next week. Find a full list of available August seats here.


Virtual Practice Labs: Registration Now Open

Virtual Practice Labs give CIS-trained providers, clinicians and employees a safe, hands-on environment to practice CIS workflows at their own pace. Individual and group sessions are available for up to two hours, helping you build confidence before Go-Live.


Labs are available seven days a week, from 8:00 a.m. to midnight, through November 13, 2026. Staff must complete their required CIS training before participating. Registration can be done through the Virtual Practice Lab registration page.


Want to practice as a team? Group Virtual Practice Labs are available for teams who want to practice together. A Non-Provider Peer Mentor, CNE or IPPL can book a session on behalf of the team. Learn more on the OPOR Hub.

 

OPOR Roadshows happening until September 9

Join us at any location for an opportunity to familiarize yourself with the CIS ahead of Go-Live. Remaining locations and dates include:


  • Aberdeen Hospital: Tues., Aug. 25; 10:00 a.m.6:00 p.m. 
  • North Cumberland Health Care Centre: Wed., Aug. 26; 9:00 a.m.11:00 a.m. 
  • Lillian Fraser Memorial Hospital: Wed., Aug. 26; 1:00 p.m.3:00 p.m. 
  • Colchester East Hants Health Centre: Thurs., Aug. 27; 10:00 a.m.–6:00 p.m.
  • Yarmouth Regional Hospital: Tues., Sept. 8; 10:00 a.m.–6:00 p.m.
  • Roseway Hospital: Wed., Sept. 9; 9:00 a.m.11:00 a.m.
  • Queens General Hospital: Wed., Sept. 9; 1:00 p.m.3:00 p.m.
     

Visit the OPOR Hub (NSH login required) or the Physician Portal (no NSH login required) for the latest schedule.


Wave Two News


Order Hygiene: Tips for keeping your orders ‘clean’

Order Hygiene (Order Profile Remediation) is the ongoing review of a patient’s orders to ensure the order profile accurately reflects the patient’s current plan of care. If the order profile doesn’t reflect what should be happening with the patient right now, it’s time to clean it up.


Regularly review orders to:

  • Remove duplicate, outdated, completed or no-longer-relevant orders
  • Confirm orders have the correct status
  • Ensure Lab collection is assigned correctly (Nurse Collect vs. Lab Collect)
  • Confirm DI orders are appropriately identified as current or future
  • Ensure PowerPlans are in the correct phase/status

 

Why it matters: Good order hygiene reduces confusion, prevents missed or unnecessary tasks, supports accurate downstream workflows and helps ensure the entire care team is working from a clear, current and clinically relevant plan of care. View this one-pager for helpful pointers.


Resources and reminders for Central Zone and IWK Health  

Need help with the CIS? Remember to start with your local support resources, including:


If additional support is required, your Division or Department Head can help determine next steps and escalate issues as needed. Learn more here.


NSH network access is required to access links above unless otherwise indicated.

Tap and Go Access Coming to WZ, NZ, EZ

Card readers are being deployed to some devices across Nova Scotia Health in Northern, Eastern and Western Zones, providing users with the ability to tap-in and tap-out of accounts. Users may also tap-in and tap-out on WoWs. Card readers are built into these devices.

 

No action is required at this time. 

 

Imprivata licences will be required and will be applied to user accounts prior to go-live. Additional information will be provided leading up to go-live. 

 

For additional resources, head to Enhanced Access on the Compass. (NSH login required)

Last Chance: Complete the OpEx Survey

We want to hear about your experience with OpEx at Nova Scotia Health. Complete the survey that best matches your role:


  • Staff Survey: for clinicians, staff and team members who experience OpEx in their day-to-day work.
  • Leader Survey: for leaders, managers, clinicial and operational champions and others invovled in planning, supporting or overseeing OpEx implementation.

 

⏱ Survey lengths: 10–15 minutes

🎤 Optional follow-up interview: 30–45 minutes

 

Your feedback will help us understand what is working well and identify opportunities to improve how OpEx supports teams across Nova Scotia Health. Survey closes August 31.

Reminder: Accreditation Learning Series

Join the Accreditation Readiness Team for the launch of the Accreditation Learning Series. This series is designed to support every Nova Scotia Health team to feel ready and confident in preparing for the Accreditation Canada on-site visit in November and December 2027. 


In collaboration with Infection Prevention and Control (IPAC), this inaugural session will focus on the IPAC Required Safety Practices (RSPs):


  • Cleaning and Low-Level Disinfection of Medical Equipment
  • Improving Hand Hygiene Practices
  • Health Care-Associated Infection Surveillance

 

📅 Date: August 27, 2026 

🕚 Time: 11:00 a.m.–12:00 p.m. 

💻 Location: Virtual (Teams). Join the meeting here or add to your calendar from our event section of the Compass (NSH login required). Each session will be recorded and shared. 

 

This session is open to all Nova Scotia Health staff, including physicians, Quality and Patient Safety Leads, Health Service Managers, clinical leaders, and anyone involved in implementing or supporting Required Safety Practices.

 

Send any questions about IPAC RSPs, or RSPs in general, that you'd like the Accreditation Team to address during the session to accreditation@nshealth.ca. Learn more about Accreditation here. 

The Yarmouth Integrated Stroke Team's Holistic Approach to Care

“For almost 18 years, I've been able to see people who were at death's door who have gone on to live very healthy and productive lives,” says Dr. Brian Moses.


Dr. Moses and Dr. Sachiko Takahashi lead the passionate multi-disciplinary Yarmouth Integrated Stroke Team, which includes physicians, a physiotherapist, occupational therapist, speech language pathologist, recreational therapist, a social worker, a pharmacist, a dietician and a nurse co-ordinator.


Read more about their holistic approach to care – one that is making a meaningful difference for patients and families in southwestern Nova Scotia.

From Nigeria to Glace Bay: Dr. Olaide Odumosu’s Journey

In 2019, Dr. Olaide Odumosu joined the former Nova Scotia Practice Ready Assessment Program (PRAP). Today, she’s built a fulfilling career in family medicine in Glace Bay.


“Medicine itself is universal, but the approach to care is more collaborative and patient-centred. There was a period of unlearning and relearning, but it made me a better physician.”


Read more about Dr. Odumosu's journey from Nigeria to Glace Bay and how Nova Scotia has become more than a place to practise medicine: it's home.

Improving Access to Care in Eastern NS: Oncology Diagnostic Assessment Clinic

For Nova Scotians facing a possible cancer diagnosis, getting answers quickly matters. The new Oncology Diagnostic Assessment Clinic at the Cape Breton Cancer Centre is bringing diagnostics, specialist assessments and patient navigation together through a single, coordinated point of access.


By helping patients move more efficiently from suspicion to diagnosis and treatment, the clinic is helping make cancer care more connected, timely and patient-centred. Read more.

Physician Learning Opportunities

LEADING THROUGH DIGITAL TRANSFORMATION:

Guiding colleagues through large-scale digital transformation before, during and after go-live.

 

Large-scale digital transformation can affect clinical workflows, roles, routines, decision-making and long-established ways of working across the health system. As we navigate changes and juggle competing priorities, physician leaders may be asked to guide colleagues at different points in the transformation journey including as implementation approaches and local impacts become more immediate.

 

This practical 90-minute workshop will focus on three areas:


Prepare the ground

Quickly orient yourself as a leader, identify the clinical and people impacts that matter most, determine who needs to be engaged, and prepare to lead with clarity, credibility and purpose.


Lead through pressure

Communicate evolving information clearly, build trust quickly, use influence strategically, surface concerns early, and determine what can be addressed locally, what needs escalation and what should be monitored.


Help make change stick

Supporting colleagues as new workflows become the normal way of practicing, reinforce the intended benefits of standardized ways of working, and surface legitimate local issues early to protect patient safety and patient care.

 

Participants will leave with practical physician-focused information, concern-triage, and change-leadership tools they can use immediately.


There are three session dates, each taking place from 5:00 p.m.–6:30 p.m. Note that all sessions include the same content.

 

 

These sessions will be facilitated by Nova Scotia Health's Robin England (Change & Operational Readiness) and Lorie Campbell (Executive Leadership Coach, Medical Affairs).

Physician Issues Hotline

1-833-876-1724

If you're a physician seeking support for your practice or wishing to provide feedback, please reach out to our hotline. Our dedicated team is ready to assist you.


In the event we're engaged in another call, rest assured your voice message will be promptly addressed within one business day. Your concerns will be directed to the Medical Affairs team and our health system partners for resolution.


Our task force is committed to returning calls and scheduling meetings with practices at mutually convenient times.


Physician Wellness Resources

Wellness resources for physicians have been migrated to an actively monitored page on the Physician Information Portal. You can access it here.


If you have an item to submit, please reply to this newsletter.