August 2020 Newsletter
The first half of 2020 is now history. The last few months would certainly qualify as the most challenging that your credit union has had to navigate. We are very pleased though to state that your credit union has done well and has been here every day for our members. There has been many challenges due to COVID-19 and for the most part they still exist. Our members and staff have had to be flexible, cooperative and very receptive to change. This is why we prepare for the unexpected. For many years now, WV Central has been leading the way on electronic member services and the steps taken prepared us to meet the needs of our members. 

We want to thank each of you for being so receptive to the electronic services. Members have accessed their accounts on-line, deposited checks electronically, paid bills on-line, used their debit cards, paid with Apple, Android and Samsung Pay and applied for new loans and opened new accounts by accessing the electronic offerings. 
Members used our electronic loan applications at a pace never seen before. During the month of May, WV Central set a record for new loans when $16 Million was provided to members. 

We would now like to gauge how well all of the services met your needs. We will use your input to assure that we have the best offerings possible. Please take note of the Pandemic E-Services Survey and take the 2 minute survey.

To Serve You Better – we want to be as organized and as responsive as possible to our members. To accomplish this we have instituted an appointment system for in lobby loans and account services. You can accomplish most everything by going on-line but if you need to come into one of our offices, please go to www.wvccu.org or call to set an appointment. This will allow us to provide the best service possible. 

We continue to encourage those visiting the lobbies to wear a mask and to help us reduce risk. We are dealing with very challenging times, but we are working hard to meet the needs of all members. Please let us know if we can help. 

-Mike Tucker, CEO
West Virginia Central Federal Credit Union, Old Man Rivers and Commonwealth Financial Services are proud to support area educators through Stuff the Bus. Historically, we have engaged sponsors and worked with the community to collect and distribute bags of school supplies to our area teachers - but due to COVID-19 we are planning on taking a different approach. In 2020, we will be making cash donations to teachers to use for their classroom supplies. We plan to mail checks to teachers in early to mid August. This approach will allow teachers to get specifically what they need and cut down on contact.
 
We invite the community to partner with us - and we will match donations up to $5000 to help meet the huge response we have already seen. We have 620 teachers signed up from our six county area! Click below to learn more or donate.

Donations close August 7th.
MASKS FUNDRAISER

The Color Me Fun 5k had to be cancelled for 2020 - but we are keeping it colorful and selling tye-dye face masks to raise funds for WVU Children's Medicine.

So far we have raised $8815!

Currently all branches have adult and kids masks available in lobby and drive thru. There is a suggested donation of $10.
Looking for the best offer on a credit card?
0% APR for 20 billing cycles is available for a limited time to our members.
Check it out by clicking here or emailing Charlie at cthomas@wvccu.org
JULY EMPLOYEE
of the MONTH!
Angela Stalnaker
Do you have the WVCCU App?