Additionally, before KHC begins the transition to PowerLender, there are some roles that you should become familiar with before your training and setup. Below, each role includes duties and information to keep in mind throughout the transition.
Administrator: Users with Administrator permissions have the ability to add/manage users for their respective companies. Administrators also have access to add/manage warehouse bank information for Delegated and Correspondent Lenders. Administrators cannot add other administrators nor underwriters. Companies will be limited to three (3) administrators. Any requested changes to lender Administrators or Delegated Underwriters must be submitted to KHC.
Loan Officer: Users with Loan Officer permissions will be able to import new loans and complete all screens needed to lock a loan with KHC except the actual "Complete Reservation" screen. Loan Officers will have access to Application and Disclosure (A) and Re-Disclosure (RD) stages. Loan Officers will not be able to complete a reservation without also having the Lock Department role as well.
Loan Processor: Users in the Loan Processor role will be able to import new loans and complete all screens needed to lock a loan with KHC except the actual "Complete Reservation" screen. Loan Processors will have access to Application and Disclosure (A) and Re-Disclosure (RD) stages. Loan Processors will not be able to complete a reservation without having the Lock Department role, as well.
Lock Department: Users with Lock Department permissions will be able to import new loans and complete all screens needed in order to lock a loan with KHC. Lock Department users will have access to Application and Disclosure (A) and Re-Disclosure (RD) stages. Companies who elect to separate the lock desk function will use the Lock Department role for those users.
Underwriter: Delegated Underwriters will only be assigned by KHC. The Underwriter role gives the user access to the Underwriting (U) stage to approve loans in KHC's system. Correspondent Underwriters going through delegated test cases will be assigned by KHC.
Closer: Users with Closer permissions will be able to enter the closing date and print the KHC closing forms through the Closing (C) stage.
Post-Closer: Users in the Post-Closer role will be able to access Pre-Purchase and Post-Closing conditions in the Conditions (CO) stage.