The Wisconsin Department of Health Services (DHS) announced last week that based on results from a recent procurement, Inclusa and Lakeland Care managed care organizations (MCO) have been selected to provide the Family Care program in Brown, Door, Kewaunee, Marinette, Menominee, Oconto, and Shawano counties beginning January 1, 2020. Incumbent managed care organization Care Wisconsin will no longer provide the program in those counties after December 31, 2019.
Care Wisconsin will continue to provide services through the end of the year. Members do not need to take any immediate action. In the months leading up to the January 2020 transition, Care Wisconsin members will receive one-on-one counseling from either an Aging and Disability Resource Center or a Tribal Aging and Disability Resource Specialist to make informed decisions about their future services. In addition, DHS will host regional member information meetings in September.