August 2017

FREE  Business  Workshop Series...
"Creating a great Customer Experience"
Wednesday, August 9, 2017
8AM- 9:30AM

At the end of this session, participants will be able to:
  • Describe the foundation of never forgetting what it's like being a customer. Going from doing tasks to creating great experience for customers (external and internal)
  • Demonstrate the Power of the Smile, Eye contact, Courtesy, Friendliness and Professional conduct and appearance. The Power of the Positive Attitude in tone, body language and all communication
  • Demonstrate the Four steps to defusing Angry Customers
  • Describe and demonstrate Professionalism at Work (and why it matters to customers)

Business After Hours
Thursday, August 17th
5 PM - 7 PM

Sponsored by: ProMedica Defiance Regional Hospital
Location: Dos Amigos
1121 Harrison, Defiance

Meet and build relationships with business representatives from companies and organizations representing a variety of industries. 
Be sure to bring plenty of business cards and join us for great food, drinks, giveaways and networking!

Join us  at the Annual Chamber Awards Banquet  on September 7, 2017!

We will be celebrating the success of all membership companies with five or more years of operation in the greater Defiance area. Each year, we showcase over 45 businesses whom are recognized for their achievements.

We will also be awarding T he  Quality of Life Award,  The  Michael A. Schultz Leadership Award, and  The 4 Under 40 Awards! 

Throughout the evening, not only will you enjoy the food, drinks, and entertainment; we also create an elegant atmosphere by bringing in some music from our local musicians.  We anticipate that over 50 companies will be recognized this year. 

If you are interested in attending this years event, please register at your earliest convenience as there is a limited amount of seating. Tickets for the event are $40.00/person. This price includes dinner and open bar for the evening. Cocktail hour will begin at 5:00 PM and dinner will be served promptly at 6:00 PM. 
New Member

Dos Amigos
Pugsley Audio LLC
Risner Auto Group LLC
The Twisted Baker
Village Food  Emporium
Western & Southern Financial Group



 

Renewal Members
Advantage Powder Coating, Inc.
Believer's Church International
Defiance County Clerk of Courts
Defiance Premier Networking
Edward Jones- Matt Schmenk
William C. Koester
The Laurels of Defiance
Mercury Cleaners
Northwest Real Estate Services
Jim Phillips
Putt-Putt Golf & Games
Yvonne Dale Graphics








Special Announcements
Defiance Area Chamber of Commerce
P: (419) 782-7946  | F: (419) 782-0111 | commerce@defiancechamber.com  | www.defiancechamber.com