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We’re making an update to our donation processing system.
Side by Side is transitioning to a new donation processing platform to help keep payment and personal information safe and secure. We are excited for this change, but in order to make sure there is no lapse in monthly donations, we need your help!
What does this mean for recurring donors? Beginning September 1st, existing recurring donors will need to reenroll to continue your recurring gifts. Current donor information will not transfer automatically.
Should you update your information now? No action is needed yet. Our new platform will go live on September 1st, so set a reminder now to update your information then.
We will also be contacting our recurring monthly donors through a separate newsletter. If you have any questions, please contact Jason Elliott, Director of Development and Community Engagement.
Thank you for your continued support of LGBTQ+ youth and families across Virginia!
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