| AUGUST 2026 | PARTNER NEWSLETTER |
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Telecom Insights.
Sales Opportunities.
Partner Updates. |
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The TouchTone Partner Connection
New opportunities.
Solutions your customers need now.
| This month: copper replacement, trusted calling, omnichannel messaging, high-volume toll-free opportunities, and Q3 partner incentives. |
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Industry Shift
Copper retirement is accelerating—are your customers ready?
In March 2026, the FCC voted to streamline copper retirement. Once a wire center is decommissioned, every POTS line on it goes dark—sometimes with as little as 90 days' notice.
The partner opportunity
Help customers transition legacy voice, fax, alarm, elevator, gate, and point-of-sale lines on a timeline that works for them. TouchTone offers multiple migration paths and matches each solution to the specific application—not the other way around.
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Voice Trust
Turn Unknown Calls Into Trusted Connections.
When a call appears as spam, scam or unknown, customers are far less likely to answer—even when the call is legitimate. TouchTone provides two powerful ways to protect outbound calls, restore trust, and improve engagement.
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Phone Number Reputation Management continuously monitors number health, registers numbers across major carrier networks, and helps remediate improper spam or scam labels before they lead to missed calls and lost opportunities. |
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Branded Calling ID takes trust a step further by displaying your authenticated business name, logo, and reason for calling directly on supported devices—helping customers recognize who is calling before they answer. |
First, protect the reputation of the number. Then, make every call instantly recognizable.
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Messaging That Keeps Business Moving
Help customers connect across every channel.
TouchTone’s omnichannel messaging platform brings SMS, RCS, WhatsApp, email, voice, live chat, and more into one unified solution—helping businesses communicate faster, manage conversations more efficiently, and connect with customers on the channels they already use.
The partner opportunity
Look for customers managing appointment confirmations, service updates, payment reminders, emergency alerts, dispatch communications, or customer support across multiple disconnected tools. TouchTone gives them one simpler way to manage it all.
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Reach customers through their preferred channels |
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Support real-time, two-way conversations |
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Automate reminders, alerts and customer workflows |
One platform. Every channel. Better customer communication.
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Opportunity Desk
Got a big toll-free deal on the table?
Send it our way. Our engineering team builds inbound voice solutions that hold up under real call volume — contact centers, alarm monitoring, multi-location businesses, and other high-volume environments.
| ✓ High network reliability |
✓ Low-latency call routing |
| ✓ Fast disaster recovery |
✓ Flexible routing controls |
| ✓ Carrier diversity |
✓ Engineering support |
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Make the most of Q3.
Earn more on the services your customers need right now — UCaaS, SIP, connectivity, POTS replacement, Phone Number Reputation Management, and more.
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Grow With TouchTone
Interested in becoming a TouchTone partner?
Expand your portfolio with voice, connectivity, cloud, messaging and legacy-replacement solutions—backed by responsive sales, engineering and partner support.
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Got something that doesn't fit neatly in a box?
Send us the requirements — our sales and engineering teams will help build the right voice, connectivity, cloud, messaging, or legacy-migration solution.
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Partner Relations: 800-900-3668 | partners@touchtone.net
touchtone.net |
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