AvailTec Live Conference - June 22-26
We at Avail are excited to invite you to participate in  AvailTec Live! , our 2020 online Users' Conference.  Due to the current ongoing circumstances, we are regrettably unable to meet with you in person; however, we are strongly committed to continue to bring you the valuable and practical subject matter that you've come to expect.

Registration will look a little different for this event. Below you will see what sessions we are offering broken out by day and time. You can register for all, or pick and choose which sessions you're most interested in. Each session will be a Zoom webinar that you will need to individually register for. Once registered you will receive a confirmation email with all information needed to log-in to the webinar. You will have the option to add the session to your calendar which we highly recommend to keep track of your schedule and Zoom log-in information.

**Each individual will need to register for a Zoom account under your work email prior to attending the webinars.

We are also offering individual one-on-one meetings with Avail experts as part of our Solutions Café. The Solutions Café is open the entire week (June 22-26) from 9:00 AM - 8:00 PM EST. Instructions on scheduling a one-on-one meeting are below.
Solutions C afé
Monday, June 22 - Friday, June 26 | 9:00 AM - 8:00 PM EST
Our Solutions Café was designed to address your own agency issues with an Avail expert. Time slots will be availa ble the entire week from 9:00 AM - 8:00 PM EST. In order to pair you with the best person to address your issue please do the following:
  • Read Menu
  • Select the calendar below associated with the desired menu item
  • Select a time and answer the required questions
  • Save the meeting to a personal calendar (outlook) and check to make sure meeting information/zoom information is attached 
Monday - June 22, 2020
Welcome to AvailTec Live!
Opening Remarks with Dorsey Houtz 
In his opening remarks Avail's President & CEO, Dorsey Houtz welcomes attendees to AvailTec Live - the first-ever online Users' Conference. He'll introduce his vision for the conference and detail Avail's objectives and key takeaways for the week. 
Dorsey Houtz
President & CEO
1:00 PM - 1:30 PM EST
The Avail Product Roadmap:
Totally Integrated Transit Solutions for Today, Tomorrow, and the Future
Avail's Chief Technology Officer, Rick Spangler, outlines the product direction and why it's beneficial for the industry, Avail's customers, and Avail.
Rick Spangler
Chief Technology Officer
1:30 PM - 3:30 PM EST
Tuesday - June 23, 2020
Totally Integrated Solution Offering:
Partner Spotlight with Verizon Wireless & Digi International
Come and learn from the industry experts about the trends in cellular data to optimize your fleet. Verizon Wireless will be discussing 4G and 5G and what your agency needs to know and prepare for the future. Digi will be covering the Mobile Gateway Router product offerings as they pertain to the future of wireless communications. Digi will also be presenting solutions that tie the entire fleet communication together into one integrated solution. Verizon and Digi representatives will be presenting valuable information to set your agency up for success! These representatives will also be on hand to answer any questions you may have.  
Brain Farabaugh
Director of Testing & Deployment

Aaron Feitner
Verizon Wireless

Nathan Wade
Digi International
11:00 AM - 12:30 PM EST
Business Intelligence (BI) Product Overview
An overview of the expanded Business Intelligence (BI) functionality. Preview of the initial dashboards spanning all the myAvail products.
Ryan Harshbarger
ERP and Business Intelligence Product Manager
1:00 PM - 2:30 PM EST
Optimizing Operations with myAvail Software
This session is intended for operational staff whose role is associated with effectively and efficiently getting service on the street each day and keeping it running. Administrative staff whose work relies on data coming from operations and whose work affects daily operations would also benefit from the content of this session. Whether or not you currently utilize the myAvail software for Pullout Management, Yard Management, Decision Support, Detour Management, Operator Timekeeping, and Automated Dispatch, this session is for you!
Dietter Aragon
FAST™ Professional Services Engineer
3:00 PM EST - 4:30 PM EST
Zero Fare Service
Ann Freeman Manzanares will discuss Intercity Transit's Zero Fare service project and the operational and financial impacts it has made on the agency. Attendees will learn how Intercity was able to start the project, the benefits of zero-fare service, and some lessons learned at this stage of the project. 
Ann Freeman Manzanares
General Manager
Intercity Transit - Olympia, WA 
5:00 PM EST - 5:30 PM EST
Wedensday - June 24, 2020
Using Real-Time Passenger Information (RTPI) to Assist In Times of Crisis
Interactive customer engagement and testimonials centered around how they used the Avail RTPI tools during the difficult times of the COVID Pandemic. How this made information sharing easier and more accessible for their riders. Shannon Haney will be demonstrating the features and functionality of the Avail Real-time passenger Information suite and the benefits they can bring to your agency.
Shannon Haney
FAST™ Professional Services Engineer
11:00 AM - 12:30 PM EST
Working Smarter, Not Harder with Attendance & Time Tracking
In this session we’ll demonstrate how you can streamline your attendance and time tracking. Increase data accuracy and efficiency by reducing double entries. 
Dee Flaharty
Financial Systems Analyst
1:00 PM - 2:30 PM EST
System Cost of Ownership
Renato Paiva will be discussing the decision points that go into the total system cost of ownership. What factors PalmTran took into consideration when deciding to add new features and functionality to their ITS product suite. This presentation will also cover the value in making small investments over time as opposed to making larger wholesale investments over time as opposed to making larger wholesale investments. Come listen and learn how one industry expert is ensuring PalmTran remains at the forefront of ITS to ensure PalmTran is meeting the needs of their riders.
Renato Paiva
Senior Manager of Information Technology
PalmTran - West Palm Beach, FL
3:00 PM - 3:30 PM EST
Operations Customer Expert Panel 
Interested in learning more about how your agency peers are utilizing their systems to solve problems, optimize efficiencies and transform their operations? The Operations Customer Expert Panel is for you!
4:00 PM - 5:00 PM EST
Thursday, June 25, 2020
Utilizing the Financial Statement Builder
Allows users to create customized reports, which are a standard expectation of financial staff. Customizable board reports, customizable reporting categories. Every finance professional wants a way to customize reporting to their own needs – this financial statement builder provides that functionality. All GL accounts can be reported on – regardless of department (ex. Operations, maintenance, admin). Review agency-wide financial performance and easily share with stakeholders, which can lead to operational improvements and improved financial performance. 
Christina Navales  
ERP Systems Analyst
11:00 AM - 12:30 PM EST
Ensuring Accurate, Reliable, & Consistent Data for Your Agency
Greg Kilbride will be providing a complete walk through using the Avail BI reports to demonstrate what reports should be analyzed, the process in which for doing so, and how the data should be interpreted to make operational improvements.
Greg Kilbride
FAST™ Professional Services Engineer
1:00 PM - 2:30 PM EST
Service Planning Customer Expert Panel
Interested in learning more about how your agency peers are utilizing their systems to solve problems, optimize efficiencies and transform their operations? This Service Planning Customer Expert Panel is for you! 
4:00 PM - 5:00 PM EST
Friday, June 26, 2020
Maintenance Customer Expert Panel
Interested in learning more about how your agency peers are utilizing their systems to solve problems, optimize efficiencies and transform their operations? This Maintenance Customer Expert Panel is for you!
11:00 AM - 12:30 PM EST
Administration Customer Expert Panel
Interested in learning more about how your agency peers are utilizing their systems to solve problems, optimize efficiencies and transform their operations? This Administration Customer Expert Panel is for you!
12:30 PM - 1:30 PM EST
IT & System Admin Customer Expert Panel
Interested in learning more about how your agency peers are utilizing their systems to solve problems, optimize efficiencies and transform their operations? This IT & System Admin Customer Expert Panel is for you!
2:00 PM - 3:00 PM EST
Contact our FAST™ Team
Pioneering Totally Integrated Solutions