August 12, 2024

Avisery Alert:

HFS Hosts Listening Sessions on Customer and Stakeholder Experience with Medicaid Managed Care


Illinois Healthcare and Family Services (HFS) is interested in hearing from Medicaid customers and community stakeholders on their experience with Medicaid Managed Care Organizations (MCOs)


HFS will be hosting a series of in person and virtual listening sessions. The first one will be virtual at the Medicaid Advisory Committee Public Education Subcommittee meeting on August 21st. To share an experience, customers and stakeholders will have to register for public comment no later than 5 pm on Friday, August 16th. Click here to view the meeting notice, registration link, and instructions to register for public comment.


Other listening sessions are listed below:

  • September 12th, in-person town hall in Chicago
  • September 17, in-person town hall in Springfield
  • September 24th, virtual discussion at the Health Equity and Quality Care Subcommittee meeting
  • October 4th, virtual discussion at a Special Medicaid Advisory Committee meeting
  • November 1st, final wrap up at the Medicaid Advisory Committee meeting


Full details of the sessions, including the time will be posted on the Medicaid Advisory Committee Meeting Notice website.


As always, feel free to reach out to Avisery with any questions at avisery@ageoptions.org.

Visit the Avisery Website
AgeOptions Logo
Facebook  Twitter  Instagram