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Submit Prescription Drug Precertification Requests
to Health Information Designs
Effective January 1, 2017, Health Information Designs   (HID) administers precertification of prescription drugs for HMAA and Oceanic Time Warner Cable members. Prescription drug precertification for the Hawaii Electricians Health and Welfare Fund remains administered by CVS.
If you have an HMAA or Oceanic Time Warner Cable member needing prior authorization for a prescription drug, please submit your request directly to HID. This will help avoid processing delays.
Health Information Designs - Prior Authorization
391 Industry Drive
Auburn, Alabama 36832
Fax (844) 580-3965

HID has an infrastructure and team of clinical experts dedicated to the prior authorization process. For status inquiries or questions related to prescription precertification, please contact HID's call center toll-free at (866) 689-0493, Monday through Friday 8 am to 5 pm HST.

Precertification of medical services and DME for all of our clients remains administered by HWMG's Health Management Department. You may access precertification forms in the Providers section of 

If you have a ny questions or need assistance, please feel free to contact us Monday through Friday,  8 am to 4 pm HST Mahalo for your support and continued participation!
Provider Relations Department
Phone (808) 591-0088 ext. 304
Toll-free (800) 621-6998 ext. 304
Fax (808) 535-8314
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 This announcement has been brought to you 

by HWMG Provider Connection.