21140 W. Capitol Drive,  Suite 5
Pewaukee, WI 53072
Phone: 262-783-4292 |  Fax: 262-783-4590
Email: info@bowlwi.com
Bowling pins falling down from a strike in ten-pin bowling.
HEAD PIN NEWS
SPECIAL EDITION

Let's Go Bowling! (SOON!!!)
Greetings from BCAW
by Erik Gialdella, BCAW President

As I sit here a few days before this goes public, I already wonder how different the world may look in the next few days. There are tough decisions to make, fear to minimize, and a pandemic to subdue. Even without contracting the COVID-19 virus, it has already changed us. The world is a different place than it was at the beginning of the month.

Nearly all live sporting events are suspended or cancelled. Concerts and large gatherings are cancelled. Stores are out of many supplies that could be essential to combat common sicknesses or necessary care for daily living. Having to make decisions on how to go about business is shifting on a day by day, maybe even hour by hour timetable and it has significantly impacted my thoughts and feelings.

Not to a level of panic but to just try and grasp the global impact this is having. To think how our local businesses will be impacted by mandated shut downs, or people self-quarantining, is scary and very real. I for one know that I worry how I would survive having to close for a few weeks. Where would the money come from? What will happen to the employee's that depend on their wages to live? What will happen to the supply companies that depend on me buying their product? What will happen to the product companies that depend on the distributors to sell their product? And the list goes on.

There is only so much we can do and to live in a world of fear is not a healthy one. I am thankful though that we have significant amounts of data pouring into us. We have great advice and recommendations on how to curb the rapid rise of infected people and allow time for testing and treatment to become available. With proper measures in place, such as hand washing, sanitizing, and keeping people with compromised immune systems or compromised health out of public places, we have a chance to still allow our businesses to operate for now. So, what happens next?

It's an unknown. By the time you all read this message, I am sure a lot more will have transpired. My hope is that we have the ability to reopen very soon! The good news is bowling has been doing very well. People have been very supportive of our product and we continue to see bowling featured on commercials and tv shows.

We have a great opportunity to use any down time we may have to develop promotional materials to send out through social media channels to remind our guests who we are and what we have to offer them. I realize that many of us close up for the summer months and there isn't a lot of season left. With being shut down, we can use the time to possibly reconsider staying open for a longer period of time and adjusting the normal flow of business. Look to host short league programs to fill revenue gaps that may happen. Create new food offerings to entice guests to visit you bar/grill. Consider utilizing your grill and doing food delivery without the use of outside agencies. You may have staff that will need paychecks. Focusing on food delivery could be a real option for a lot of us, even if it's just your center's pizza.
 
Bowling has been through a lot. It has been around for a long time and I expect it to be around for a long time to come. Be active with your community in fighting this pandemic. Continue to look for ways our BPAA and BCAW offices can help us through this difficult time. The BPAA has recently created material for posting messages on the COVID-19 along with a new on-demand course for staff and center owners to take. They are here to help us and it is great to see that happening. Bowling center owners have been some of the most helpful, caring, and compassionate people I have ever come across.

I look forward to seeing our character traits shine through this all.
   
 
Erik Gialdella
Peer2Peer:
A Message from Pete Riopelle, Village Bowl
As bowling came to a screeching halt on Tuesday, there are a lot of loose ends we should all be considering during this shut down:
  • Review your bank account balance and cash flow for the coming weeks & months; adjust ACHs accordingly
  • Update your website, Facebook, Yelp, Google, Trip Advisor and any other social media platform you may be on so your guests know if you're open and for updates
  • Adjust your HVAC temperatures and time
  • Shut down coolers
  • Turn off parking lot lighting
  • Clean tap lines and blow the lines out. Turn off Glycol system
  • Stop garbage pick-up
  • Call vendors that come weekly/monthly and cancel deliveries or services
  • Call you beer distributors - most will pick up any unopened beer cases or barrels
  • Try curbside delivery on a Friday or Saturday night to use your inventory, provide employment, and give your community another take-out option
  • Move as much food as you can into freezers
  • Consider donating perishables to your employees or a local food bank - check out this video from BPAA on what to do with your perishables.  
  • Start those cleaning/maintenance projects with staff - they are your most valuable asset
  • Turn off automatic scoring system chassis, upper and lower monitors, etc.
  • Turn off copy machine and other idle computers
  • Turn off POS system
  • Most pinsetters don't like to sit for long periods of time - cycle them weekly
  • Start summer rebuilding on pinsetters
  • Send in final averages and reset leagues for next season
  • Work with league secretaries on prize money distribution
  • Decide on pricing for next season leagues, food, beverage etc.
  • Think of ideas to remain relevant in your community
  • What is your plan if someone in your family or business gets COVID-19?  Make a plan before it happens!
  • Be empathetic towards your employees & guests - these are scary times for many
If you have ideas to add to this list, please share with BCAW Office to pass on to others

Our league bowlers feel they didn't get proper closure for the season with the sudden closing of our centers. Very few leagues had their position rounds, playoffs, or league championships decided. I bet if we create small tournaments, eliminators, or other events with less than 10 people, they will gladly come in to participate.

We will get past this virus and the state-mandated bans. Be sure to follow BCAW's Facebook Page for current information being shared by BPAA and our association. We need to stay positive, be creative, and stay in touch as we are all in this together.

Pete Riopelle, Proprietor
Village Bowl, Menomonee Falls

Guidance for Restaurants Following 
Emergency Order 5
Dear Valued Restaurant Operator,

If you have not already been informed, The Wisconsin Department of Agriculture, Trade and Consumer Protection (DATCP) wanted to provide you information from Gov. Tony Evers' emergency order limiting gatherings to fewer than 10 people.

The directive instructs restaurants and bars to end dine-in service. No seating may be provided, and food may not be consumed at the restaurant.
The exemption allows you to serve food in the following ways:
  • Takeout. 
    The directive instructs restaurants and bars to end dine-in service and only provide takeout or delivery. No seating may be provided, and food may not be consumed at the restaurant.
    Here is the new clarification for "takeout" orders:
    • Online and phone orders can be picked up and paid for in person, provided there is social distancing of 6 feet between customers.
    • Orders can be made onsite, limiting the total number of customers inside the establishment at one time to fewer than 10, if social distancing can be maintained during order, payment and pickup. 
  • Delivery
  • Drive-thru
This order remains in effect for the duration of the public health emergency declared in Order No 72, or until a superseding order is issued.

The State of Wisconsin created a webpage that offers resources from various agencies and answers to critical questions. Here are a few other resources from the Wisconsin Department of Health Services (DHS) that might be helpful during this challenging time:
Thank you for your role in keeping Wisconsinites safe and healthy by reducing the spread of COVID-19. If you have any questions, please send them to datcpfoodcomplaintsemergencyresponse@wisconsin.gov.
Sincerely,
The Division of Food and Recreational Safety

Wisconsin Department of Agriculture, Trade and Consumer Protection
Division of Food and Recreational Safety
https://datcp.wi.gov


President Signs Coronavirus FFCRA Bill -
From DeWitt LLP
In the early morning hours of March 14, 2020, the U.S. House of Representatives passed the Families First Coronavirus Response Act (the "FFCRA") with overwhelming bipartisan support. As we previously explained in our March 15, 2020, post, the FFCRA, as originally passed, would have imposed a number of significant obligations on covered employers with respect to employee leave due to the coronavirus. On Monday, March 16, 2020, the House of Representatives passed a "Corrections" resolution by unanimous consent that dramatically lessens these potential obligations. On March 18, 2020, the U.S. Senate passed the revised version of the FFCRA from Monday (i.e., the version that contains the lessened employer obligations) by a vote of 90-8. The President signed the bill, hours after the Senate passage and it will go into effect in 15 days.

What follows is a detailed description of the employer-leave obligations that will be required by the FFCRA once it is enacted. Please keep in mind that, as before, these obligations apply only to employers with fewer than 500 employees.   

Read more > >
Governor Tony Evers to Establish a Small Business Task Force
Gov. Tony Evers has directed WEDC Secretary and CEO Missy Hughes to establish a task force aimed at helping small businesses survive the current economic instability caused by the coronavirus. 
 
Speaking today during a call hosted by Wisconsin Manufacturers and Commerce, he said the task force will focus on "short-term efforts we can make to bridge some of these cash flow pressures between now and when federal resources are more available." 
  

Read more >>>
More Information You Need to Know . . .

Business Interruption Insurance

A note on Business Income (Business Interruption) Insurance: BPAA is in touch with their Endorsed Insurance Provider: Specialty Insurance Group/Everest. While there are blanket assumptions and statements being made by some in the insurance community via blogs, emails etc., it is best to understand your own policy and coverage. 
 
Each policy is unique; and only  CLAIMS ADJUSTERS will determine coverage per each unique policy.  When appropriate; each policy holder who has a claim, should file a claim and allow the process to take place. Policy holders should understand what calculations their unique policy might cover. For example: does it cover 4 weeks, after the first 72 hours? And what is the formula to calculate net profits. 
 
Your broker can help you understand the formula in the policy they sold you. Whether or not the virus is excluded or included; knowing what you could expect if Business Income (Business Interruption) Insurance were to be needed (for a virus or other purposes) should be discussed with your broker.

A Message From Sysco Foods.
 
The COVID-19 situation is a rapidly changing environment and, as always, it is important that we connect with all of you and provide updates on Sysco's response to the situation.
 
The following resources capture our updated COVID-19 responses to date. Please share throughout your organization as necessary.
 
·         Kevin Hourican video
·         Customer Letter
 
Thank you for your continued business and partnership as we navigate these unprecedented times together. 


Pepsi Equipment Services - Start Up and

Shut Down Procedures


   
A Message From Yvonne Bennett
BCAW Executive Director  
Well if you have made it here to my article, CONGRATULATIONS! This is by far the longest BCAW e-Newsletter in history! But we felt this was important information to share with everyone given the ever-changing situation with COVID-19.

Since a week ago today, it seems we've all been dealing with the constant barrage of information from a multitude of federal, state and local resources. Just getting this newsletter together took longer than expected as updated information was becoming available throughout the day. And here, as of 2:30pm, we still don't know exactly what will be signed into law by President Trump. We're all expecting "something" but it's not out yet.

I ask each and every one of you to be vigilant in trying to navigate through the various resources available to you. Here are a few places I would encourage you to view at least daily, if not twice a day (in the morning and again late in the afternoon or early evening) while things continue to move pretty quickly:

Bowling Proprietors' Association of America (BPAA)  They are doing a tremendous job in getting information together for bowling centers throughout the country.

Tavern League of Wisconsin (TLW) Many of you are members also members of the TLW. Like the BPAA, they are monitoring and putting out information both on a national and state level. They have the staff and financial resources BCAW doesn't have, which is part of the reason why BCAW chose to join and affiliate with them more than two years ago.

Wisconsin Restaurant Association (WRA) Some of you are also members of the WRA. I've been impressed with the timeliness and accuracy of information coming out of their office.

Wisconsin Department of Workforce Development As employers, you and your employees may need to utilize their expertise, especially as temporary layoffs occur. They will also be your good source should Federal law be passed affecting your employment relations with staff.

Wisconsin Governor Evers' Office His staff has done a good job of keeping the public informed by posting Executive Orders as they have been announced.

And finally, the law firm of your choice (and there are many of them!). BCAW routines receives valuable updates from DeWitt, LLP located in Madison. They are also posting COVID-19 updates on a daily basis.

It is my hope to be able to share important updates in real-time on our BCAW Facebook page. That is the fastest and easiest way to get information out to our members and Wisconsin's bowling community. If you haven't "liked us" yet . . . please do so ASAP.

Please continue doing all you do in support of your communities! We are all in this together, and will need one another even more when the dust settles and the COVID-19 curve has been flattened!

Yours in bowling,
Yvonne Bennett
BCAW Executive Director

   BCAW  Calendar of Events 
Wisconsin Pepsi USBC Regional Tournaments
CANCELLED
Wisconsin Adult Youth Scholarship Tournament
April 19 & 20,  25 & 26, 2020 @ Chalet Lanes, Wisconsin Dells
Vintage Alleys Tour
April  26, 2020
Wisconsin Middle School Bowling Club State Championships
CANCELLED
Wisconsin Pepsi USBC State Championships
CANCELLED
BCAW Scholarship Golf Tournament
June 8, 2020  @ Par 4 Resort, Waupaca
BCAW Annual Meeting, Conference & Trade Show
October 26, 2020 @ Wintergreen Resort, Wisconsin Dells
MillerLite Wisconsin Pins Over Average Tournament
November 14 & 15, 2020  @ Wally's Seymour Bowl, Seymour  

WI High School Bowling Championship Results  
Dale's Weston Lanes, Weston
BCAW congratulates this year's HSBC State Champions



Girls Singles:  Stephanie Zagar
Boys Singles:  Robert Vater
Girls Team Division 1:  Sun Prairie
Girls Team Division 2:  West Bend East
Boys Team Division 1: Sheboygan South
Boys Team Division 2: Tomah

Unofficial results for the Storm Scholarship Doubles have been posted here and are expected to be final next week!

Thank you to Dale's Weston Lanes and their fabulous staff for another wonderful event!  We also want to thank all of the proprietors, coaches, volunteers, families and players who make the HSBC Program possible.

We look forward to seeing everyone next year at The Ashwaubenon Bowling Alley in Green Bay, March 5-7, 2021.
BCAW Will Continue Offering the BPAA Online Learning Member Benefit
On Demand Online Training is available anytime-anywhere!


 
On Demand Online Training courses are designed  for new hires and ALL team members.  Start the New Year on the right foot with on demand training available from BPAA's Bowling University.  As a BCAW member benefit through 12/31/20, all online training and education is FREE.
 
Available On Demand Courses: 
  • COVID-19 Prevention - NEW
  • Active Shooter Preparedness 
  • Robbery Preparedness 
  • Incident Response & Reporting
  • Anti-Harassment
  • CPR Basic for Everyone - Adult & Child
  • Infant CPR Basics
  • Social Media Awareness
  • Telephone Etiquette
  • Bowling Center Safety Training
  • Introduction to Service Standards
  • Navigating and Reducing Customer Complaints
  • Introduction to Promoting Sales Inside the Center
  • Food & Beverage Sales and Service

Welcome New Members!
New Members
New Owners
Holler House, Milwaukee
Owner: Todd Stuckert 

Bloomer Bowl, Bloomer
Owner: Tony Billrichard