Hotel Industry Update
BCHA Pulse Check Survey
The BCHA has continued to work with all levels of government, along with our key partners and industry stakeholders, to support the needs of our industry. Below are the results of our most recent industry pulse check survey for August..
Advocacy Priorities: 
1.   Extending the wage subsidy
2.   Property Tax Relief
3.   Securing Liquidity
4.   Additional Business Loans
5.   Insurance Issues

Many flagged CERB as being problematic in recalling staff. As we transition to EI this issue will continue to evolve.
Monthly average occupancy across BC: (note that August is significantly up since our last pulse check but predictions for fall and winter continue to be dire)
August – 51%
September – 38%
October – 28%
November – 23%
December – 25% 
52% of hotels in the province have not recalled their team, and 45% have recalled all of their team. It is important to note, the balance of the businesses have not reopened. In addition, of the hotels that have recalled their teams, they have not hired the seasonal temporary teams we all depend on during the high season busy months, which is where the variance in the labour numbers come from. 
Many accommodators across the province are still operating with minimal staffing levels and occupancy.

Vancouver and the surrounding area is still seeing stunted occupancy levels with the Caribou Chilcotin Coast region sitting at the lowest expected occupancy for the remainder of the year. Parts of Vancouver Island and Interior of BC having better levels due to resort destination demand. The following stats are the current forecast to year end Aug-Dec inclusive. 

  • Downtown Vancouver – Average Expected Occupancy - 25%
  • Vancouver Island – Average Expected Occupancy - 37%
  • Vancouver Coast and Mountains (Whistler) – Average Expected Occupancy - 25%
  • Thompson Nicola / Okanagan – Average Expected Occupancy - 41%
  • Northern BC – Average Expected Occupancy - 36%
  • Kootenay Rockies – Average Expected Occupancy - 34%
  • Cariboo Chilcotin Coast – Average Expected Occupancy - 17%
Transition from CERB to EI and New Benefit Programs
The Government of Canada announced a $37 billion income support plan to coincide with the transition away from the CERB support program. HAC has now had a chance to digest this information and prepare the below analysis for hoteliers.

It should be noted that in order to implement these program changes, legislation will need to be passed in the House of Commons – which is prorogued currently, but scheduled to return on September 23, 2020. 

In summary, the announcement covers:
  • Transition from CERB to EI 
  • Changes to the EI Program
  • New Benefit Programs

Please visit the link below for more details about the programs, and how they may impact your hotel and employees.
Provincial Government Update
The Province's Select Standing Committee on Finance and Government Services released their unanimous report on recommendations to inform Budget 2021. The report is available at: 

TIABC, TOTA and Nelson Kootenay Lake Tourism presented in succession to the committee in June. All three organizations submitted recommendations on how to help the industry survive the pandemic. In response to the presentations and submissions, the committee specifically referenced tourism in points 43 and 44 of the report:

1. Provide urgent, targeted recovery funding that is accessible and flexible to the tourism sector, as well as supports to address pandemic-related costs such as personal protective equipment. 
2. Support stabilization of the tourism sector with multi-year investments in recovery, infrastructure and destination development, and marketing, including exploring the provision of traditional and non-traditional financing options to tourism businesses, and incentives to British Columbians to stimulate safe provincial tourism and travel. 
A copy of TIABC's written submission can be downloaded here.

In total, the committee heard 281 presentations, received 1,362 written submissions, and received 3,625 responses to the online survey. The input British Columbians provided during the consultation informed the committee’s 124 recommendations.
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Member Features
Fuel is a full-service hotel marketing agency that specializes in providing simple and effective e-Commerce solutions for the travel and hospitality industry. Our standard is to provide quantifiable results, strategies driven by direct revenue and exceptional customer service and support. Each one of our simple and effective hotel marketing solutions is crafted with your bottom line in mind. In addition to maximizing your return on investment, we focus on travel-specific key performance indicators to deliver the ROI that matters — RevPAR, Occupancy and Insights.

Learn more about their Mobile App & Digital Key to let your guests bypass the line and streamline operations
New Associate Member - Okanagan College

Situated in one of Canada’s most picturesque and dynamic regions, Okanagan College offers more than 130 different programs, and credentials that range from certificates to bachelor’s degrees to post-baccalaureate diplomas. With more than 55 years of transforming lives and communities through quality education and training, Okanagan College connects with the region it serves, addressing everything from entrepreneurial aspirations to the demand for a wide array of skilled tradespeople. Okanagan College is B.C.’s second-largest trades training institution and offers six engineering technology diploma programs. It is a hub for training for the region’s renowned wine, food and tourism industries and has a nationally respected School of Business. 

Learn about all BCHA education offerings here.

Having officially opened last month, Hyatt Place Kelowna has been welcoming visitors to rest their heads and experience the best of sunny Kelowna. With 161 rooms and suites, the hotel is well-appointed and well-equipped to welcome guests with a number of comfortable amenities that include:

  • The Placery: Offering regional inspired fare featuring salads, pizza, sandwiches and burgers.
  • The Market: Offering to go and take out items for convenience to enjoy on the go.
  • Breakfast Bar: Complimentary to World of Hyatt members.
  • Event Space: Three bright, fresh meeting and event spaces which include state of the art sound/presentations systems.
  • Indoor swimming pool and Fitness Center with the latest in cardio and weight offerings.
  • Common space to network and plug in or out, and includes a roof top terrace for relaxation.

Click here to book your stay.