Dear Hospitality Community,
Many of you are currently open, supporting the ongoing needs of your communities as an essential service, or you are in the process of planning your reopening, The hard work and expertise of our industry has resulted in the Best Practice and Protocol Doc currently held as the “live working document” on our website.
www.bcha.com
. The importance for you as an employer to develop your safety plan, in partnership with your team, to implement, train and identify the changes in operations prior to reopening cannot be overstated. Ensuring the health and safety and well-being of your guests and your team as operations resume is imperative. While we seek to build industry confidence among consumers, within our communities, and across the government, effective execution of these measures is of critical importance.
As each business is so intimately tied to its community, we recommend that you engage with your community members, your DMO and your Mayor and Council to determine what your capacity is to welcome travelers back and build confidence in doing so. This will help ensure that each stakeholder is aligned and prepared to warmly welcome guests together. We will continue to work on your behalf as well. This could well make a significant different to the ability to recovery expeditiously once the time is right.
Last week, we presented our second webinar outlining our industry best practices and protocols in partnership with go2HR. The living
Best Practices and Protocols document
, is available on our website at
bcha.com
and has been curated to help inform your new safety policies and procedures. Please note that as we continue to receive new information, we are prepared to re-evaluate and make necessary changes to this document. You will find the webinar, recording and slide deck below. Thank you to those of you who joined us.
Stay safe,
Ingrid Jarrett
President & CEO
BC Hotel Association
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BCHA Webinar: Best Practices and Protocol
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Thank you again for all those who were able to join BCHA and go2HR last week for our webinar on best practices and protocols for reopening. Working with go2HR and WorkSafeBC, we have been committed to providing support and guiding you through the process of operating in a COVID19 era. A recorded video of the webinar is now available for your viewing along with a list of questions and answers from the open forum.
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WorkSafeBC Inspections and Best Practices
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WorkSafeBC has played an integral part in providing protocols and materials to assist the hospitality industry to begin its reopening process. Outlined in our webinar last week, we touched upon the important steps we must be taking in order to ensure the safety and well being of our guests and employees. They are continually updating information and resources available.
Click here to read more
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As many businesses return to operations,
WorkSafeBC officers may call or visit to evaluate how you're protecting workers from the virus that causes COVID-19 in your workplace. T
hese
frequently asked questions (FAQs)
outline what you can expect from a WorkSafeBC inspection during the COVID-19 pandemic.
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CALL FOR SUBMISSIONS
Get featured on our website, social channels, in the newsletter, and more!
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Members, we want to hear from you! In order for us to communicate your success stories, embrace your expertise, and promote your properties, we are putting out a call for submissions. Here is how you can get involved:
- Share Your Digital Assets: We are requesting high resolution, professional imagery and videography to share with media, and to promote via the BCHA's social media channels, website, and e-newsletter.
- In the News: Be the voice of your region/community. We are seeking BCHA member spokespeople to participate in media print, online, and broadcast interviews, and represent their property and community in the latest regional news and industry trends. In light of COVID-19, we are especially looking for ‘glowing heart’ stories that positively position the industry and our members.
- New Product Updates: From renovations and new hotel restaurant openings, to seasonal offers and packages, share what’s new with us!
- Niche Offerings: An onsite wellness concierge, unique and cutting-edge eco-friendly initiatives, onsite cultural guides and programs, and more - what sets your property apart from others? We'd love to hear about it.
Please let us know if you are interested in participating in any of the above by emailing
communications@bcha.com
.
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