Hotel Industry Update
BCHA: In the News
What to expect if you're booking a hotel in B.C. this...

If you're thinking about booking a B.C. staycation this summer, your hotel stay may look slightly different from usual. Many hotels have reopened in recent weeks after a dismal past few months in the industry that saw 60 per cent of hotels in the ...

Read more
Reopening B.C.: COVID-19 hits tourism hard, operators...

In anticipation another record year for tourism in B.C., one of the province's whale-watching tour operators took possession of a new boat in March. The delivery of the boat to Prince of Whales Whale & Marine Wildlife Adventures coincided with...

Read more

Global News interviews Ingrid Jarrett, president and CEO of the BC Hotel Association. Ingrid explains why the organization is calling on the province for more action to help save the tourism industry.
UPDATED: Protocols for Returning to Operation
As British Columbians move into Phase 3 of the provincial government’s Restart Plan, WorkSafeBC continues to develop industry-specific resources. These have been created to support businesses, their employees and their guest to reduce the risk of COVID-19 transmission in B.C. workplaces.

Click here for updated guidelines for the accommodation sector.
B.C. Restart and Recovery Survey
The government of British Columbia has launched the  B.C. Restart and Recovery Survey , asking residents to have their say in decisions that are made in the coming weeks and months.

As an industry, this is our opportunity to collectively address concerns, frustrations, and hopes for the future. We implore each of you to take this important survey and make your voice heard.

The survey will be open until July 21, 2020 at 4 pm (PDT) and should take under 10 minutes to complete. Do not miss this opportunity to voice the concerns of your team and communities .
COVID Consideration: Pools and Hot Tubs
Pools are allowed to open in phase 3 with proper sanitation and physical distancing protocols in place. Regardless of size, no more than 50 people should be allowed in at a time.

Please check with your regional health authority to ensure your property is compliant with regional protocols.
Member News: Coast Hotels Expands
Presence on Vancouver Island
The Sandcastle Inn Becomes Coast Parksville Hotel

Coast Hotels announced today that it has entered into a franchise agreement to convert the Sandcastle Inn, Parksville, BC to a Coast Hotels property – Coast Parksville Hotel. The hotel will welcome guests under the Coast Hotels banner starting July 1, 2020.

The 36‐room property, which underwent modernization, is ideally located in the beach-side community of Parksville. Guests to the property will enjoy a comfortable stay in the refurbished rooms as well as easy access to key Parksville attractions and amenities - within a couple of blocks.

“We’re really excited about this partnership, and the direction we’re taking the property, working with Coast Hotels”, remarked Shakil Adam, President Evergreen Hotels. "While we’ve always enjoyed strong summer occupancy, we’re looking forward to channeling the power of the Coast Hotels brand to grow our business success year-round."

Click here t o read more.
Breaking Travel and Tourism News
Canada extends ban on most foreign travellers to at least July 31
Ottawa plans to extend the sweeping travel ban that bars entry to all travellers who are not Canadian citizens, permanent residents or Americans for at least another month. The order, which was set to expire tonight, "has been extended until July 31...

Webinar: Reigniting the Guest Experience
In this webinar, experts from StayNTouch, ReviewPro and Fuel Travel layout instrumental guidelines, strategies, and tactics to help hoteliers transform their guest experience with contactless technology, targeted marketing, and enhanced guest communication.In this webinar you’ll learn about:

  • New marketing strategies to understand new traveler behaviours and personas that are key target markets for recovery; 
  • Contactless technology to streamline the welcome and departure experience, prioritize guest safety, and let automation be the middleman; and
  • Leveraging AI-driven communication and automation to deliver a great experience at all stages of the guest journey.
BCHF Fundraiser: Reconnect 2020
Live Auction Still Open

Organized by BC Event Management, “Reconnect 2020” was a hybrid event that included both an interactive live-streamed element and an in-person event.

Though the event took place on Saturday, June 27, the online auction is still open until June 30 at 6 pm. Proceeds from the live auction and Reconnect 2020 will BC Hospitality Foundation to support our hospitality family. The hospitality industry has really come together by donating amazing prizes.

Many items have bids below their value which makes them really attractive in addition to supporting their businesses you will help us continue our work providing financial support to people in the industry struggling due to a medical condition.