A Message from BCHA President & CEO Ingrid Jarrett
Dear Accommodation Community,
It has been a busy week for our BC Hotel Association team. Working hand in hand with the Hotel Association of Canada and our Provincial counterparts on the workability of the returning Canadian’s isolation strategy, which is meant to dissuade people from travelling out of the country during spring break. The applications are now closed, and the details of process are being disseminated between now and March 22. Throughout the pandemic, Canada’s hotels answered the call of public health. Whether it was to provide housing to front-line workers, shelter for the homeless, or to provide a safe place for Canadians to self-isolate away from family. Today, we are once again answering the call to support stricter border measures by providing quarantine facilities for arriving non-essential travelers awaiting a PCR test result.

While hotels will do their best to provide a comfortable experience, 3 day quarantine guests should arrive expecting restricted amenities, contactless food delivering, on site security, limited housekeeping while rooms are occupied and additional safety measures. 

The priority for hotel operators is the safety of guests, staff and Canadians. Hotels have always had rigorous standards for cleaning and safety. During COVID, hotels further enhanced cleaning practices and workplace protocols implementing guidance by public health authorities, including the Public Health Agency of Canada (PHAC) and the Centres for Disease Control (CDC). Our members will continue to implement best practices put forward by public health experts to manage through this new 3 day quarantine requirement.

This new program will involve a small number of hotels located near the Vancouver International Airport. The cost of each stay will vary between hotels, with additional fees required to cover specific quarantine measures like augmented security, food and beverage and transportation.
This is a difficult time. Non-essential travelers awaiting their PCR test result may feel stress while they are guests in a hotel. We trust that every Canadian will give our staff their patience and respect. We are helping to protect Canadians by answering the call of our leaders and public health experts. We thank the hotels who have answered the call to support this federal initiative. 
Many of you took the time earlier this week to provide feedback regarding the barriers you are experiencing trying to access government relief measures. Your responses outline many of the remaining gaps in relief and the degree of suffering our industry is enduring due to the structure of the relief programs from both federal and provincial governments. Although the facts are dire, it is invaluable to have your voices and stories of impact to highlight with government advocacy.
Property taxes, fixed costs, and energy costs remain on the top of the priority list of provincial government support needed. The outlook without this support is grim for many businesses across BC. The extension of CEWS is the #1 federal relief confirmed.
The recent news of cruise cancellations until 2022 adds devastation to our urban centers. The impact of cruise extends to hundreds of small and medium size businesses such as retail, restaurants, hotels and many additional sectors.  

We worked hand in hand over the past few weeks with our partners at TIABC to develop a hotels centric video to promote safe travel and educate our citizens and travelers alike on the steps we have taken to ensure people once again travel in our fair province. The link to the video is below – please share it on social and your networks. We have also included the Destination Canada Sentiment report for your information, as we look towards 2021 and safe travel once again, growing consumer sentiment and travel sentiment is a big part of our jobs. I look forward to the day when we can once again joyfully travel in Canada and abroad – until then we will continue to do our best to support you, advocate for you and champion you.
Its our family day long weekend – we wish you time together with your families to enjoy the record snowfall, and the great outdoors. The Dine around promotion is happening all over our fair province, find out more information here.

I urge you to support your local neighbourhood pub, or favorite restaurant, and we have Valentines day as well! Again, please support your hotels for a staycation with your loved one, or family, a lovely dinner with your family or a take out lunch or dinner over the long weekend. Our industry needs your support. Enjoy!

Ingrid Jarrett
BCHA President & CEO
Todays industry update includes:

  • TIABCA "Know Before You Go" Video
  • Pulse Check Results - Barriers to Government Support
  • HAC Update - Federal Government announces details on testing and hotel quarantine requirements
  • Destination Canada - Travel Sentiments
  • Mark Your Calendars
  • BC Tourism & Hospitality Conference
  • In The News
For any questions please reach out to our team. 
TIABC "Know Before You Go" Video
TIABC is pleased to launch one of the many projects we are currently working on that is aimed to assist our tourism businesses severely impacted from the COVID 19 pandemic.
Recognizing there is a demand for our industry businesses to share their steps taken to keep residents and visitors safe and healthy as well as a need to inform visitors with what to expect when they are able to travel and visit BC, TIABC has invested in a series of videos that will act as public service announcements educating about the province’s health and safety protocols, what businesses are doing to ensure their customers, guests and future guests are safe and protected and to reiterate the provincial tourism marketing messaging “Know Before You Go”.
The Hotel sector is the first of four videos, and features BCHA President & CEO, Ingrid Jarrett, with Restaurants & Food Services, Bars & Pubs and Attractions sectors to follow over the course of the next several weeks. 
Pulse Check: Barriers to Government Support
Our most recent monthly pulse check outlined that many properties in BC are still not eligible for government funding. We understand the continued impact this will have on your businesses and how desperately support is needed. We have listened to accommodators across the province, and while many of you have been able to access government support, significant gaps and barriers still remain.

We asked that anyone who has experience barriers in accessing government support take a moment to fill out the survey.

The results from the survey outline that Small and Medium sized business access is the number one issue facing properties with 72% having cited difficulties.
Thank you for those who took the time to outline your difficulties. We are actively working to address this and get accommodators the support they need.
HAC Update: Federal Government announces details on testing and hotel quarantine requirements
Today the Government of Canada announced further details on the testing and quarantine requirements for international travellers arriving to Canada’s air and land ports of entry.
As of February 22, 2021, all travellers arriving by air will be required to reserve, prior to departure to Canada, a 3-night stay in a government approved hotel. These new measures are in addition to existing mandatory pre-boarding and health requirements for air travellers.
Concerning hotels:
  • Hotel booking information will be available online as of February 18, 2021.
  • The government approved hotels will be located near the four international airports currently accepting international flights (Vancouver, Calgary, Toronto and Montreal).
  • The cost of the hotel stay, determined by the hotel, will be inclusive of costs associated with the room, food, cleaning, infection prevention and control measures, security and transportation.
Concerning travellers:
  • Travellers must book in advance of departure from Canada.
  • Travellers are required to book a hotel in the city in which they first arrive in Canada.
  • Travellers may select any government approved hotel to complete their 3-night stay.
  • Travellers will be required to take a COVID-19 molecular test when they arrive in Canada before exiting the airport, and another at the end of their 14-day quarantine period.
  • Upon arrival by air, once the traveller has met all eligibility and health screening requirements, the traveller will proceed to the pre-booked hotel to await results of their arrival test.
  • If a traveller tests negative during their mandatory quarantine at the hotel, they can continue on to their place of quarantine for the remainder of their 14-day quarantine period and complete their test kit as instructed. If positive, the traveller will be relocated by the Public Health Agency of Canada to a designated quarantine facility or other suitable place of quarantine.
  • Travellers are responsible for their transportation arrangements to their final destination once a negative test is received.
  • More information can be found here.

These measures will apply to non-essential travellers travelling for discretionary purposes, and will not impact essential travellers/workers that will be exempt from these policies. Pending the coming into force of an Order in Council at 11:59pm on February 14th, a full list of exemption under the new requirements will be provided.
The Government has emphasized that the implementation of these measures is to deter non-essential travel, indicating that they have already seen a drop in international arrivals since announcing additional travel restrictions. 
Prime Minister Justin Trudeau used his time today during the daily briefing to thank hotels and hotel owners for answering the call of public health to assist Government’s response to the pandemic.
Destination Canada: Travel Sentiments
Destination Canada is seeking to understand how safe residents of each province/region are feeling towards travelling to different places.

Respondents are asked to rate their level of agreement with the following statements:
  • I feel safe to travel to communities near me
  • I feel safe to travel to communities in my province
  • I feel safe to travel to other provinces or territories in Canada
  • I feel safe to travel to the United States
  • I feel safe to travel internationally 
Mark Your Calendars
BC Tourism & Hospitality Conference!
TIABC and the BC Hotel Association will be co-hosting the BC Tourism & Hospitality Conference (virtually) during the week of March 8th to 12th, 2021.
The Alliance of Beverage Licensees (ABLE BC) AGM will be held via Zoom. Please RSVP by February 15th to Danielle Leroux (Director of Membership and Communications): danielle@ablebc.ca. A Zoom link will be sent out prior to the AGM.
Questions or concerns, please contact jeff@ablebc.ca
In the News
Hotel quarantine measures for travellers come into...

Air travellers landing in Canada will have to quarantine in a hotel, at their own expense, starting Feb. 22, according to government sources. Sources, who spoke confidentially because they were not authorized to speak publicly, said Prime...

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B.C. launches new campaign to fight COVID-19 at ski resorts

VICTORIA -- The B.C. government is unrolling an ambitious educational campaign in an effort to reduce the spread of COVID-19 at ski resorts. The province says information on how to safely visit alpine destinations will be broadcast through TV...

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Premier says help coming for major tourist attractions...

Premier John Horgan says he's working on a new financial aid package for major tourism operators who are facing a dire year without cruise ship traffic. Horgan said Wednesday he's asked his Tourism Minister Melanie Mark and his Economic Recovery...

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