Todays industry update includes:

  • TIABC "Know Before You Go"
  • Upcoming Webinar - FRESCo
  • Transport Canada Survey
  • Hotelier Magazine - Hotel Design Awards 2021
  • Greater Vancouver Board of Trade COVID-19 Impact Survey
  • Latest Tourism Labour Stats
  • Save the Date! BC Tourism & Hospitality Conference
  • Upcoming Education - Royal Roads University
  • Associate Member Feature - FRESCo
  • In The News
Blackcomb Springs Suites by Clique, Whistler
For any questions please reach out to our team. 
TIABC "Know Before You Go"
TIABC is investing in a series of videos that will act as public service announcements in the form of vignettes aimed to inform about the province’s health and safety protocols, what businesses such as our accommodation properties are doing to ensure their customers, guests and future guests are safe and protected, and to reiterate the provincial tourism marketing messaging “Know Before You Go”.

If you are interested in participating please reach out to Mike Macleod at
Upcoming Webinar
Tuesday, January 19th at 1PM PT

Hosted by Jordan Fisher- President of FRESCo Building Efficiency B.Sc., LEED® AP, RPP, MCIP
Working collaboratively and in support of our established Go Green initiative, please join us for our upcoming webinar and learn about free energy efficiency upgrades, free energy assessments, engineering support, and rebates available! FRESCo offers a free Fortis BC Program and is now available for hotels. The program will help you improve your overall energy efficiency, save money, save resources, and maximize your return on investments. Rebates available.

Transport Canada Survey
Proposal Feedback Required: Important for Marinas, Lodges & Tourism Operators That Rent Boats to Visitors and Guests
Submitted by the Sport Fishing Institute:

In Canada, a Pleasure Craft Operator Card (PCOC) has been in existence for recreational boaters for nearly 20 years. While recreational boaters are encouraged to acquire the PCOC should they own a pleasure craft or plan to go boating, many are unaware of the requirement or are from locations where the PCOC is unavailable. PCOCs are currently acquired by written exam and do not have a practical instruction component. 

For those that would like to rent or operate a pleasure craft provided by a business, an alternative to the PCOC was developed and approved by Transport Canada known as the Rental Boat Safety Checklist (RBSC). This checklist is intended to be paired with hands-on orientation at the dock. The RBSC has been used effectively by boat rental agencies, marinas and by lodge operations that offer unguided boat options right across Canada since its creation shortly after the PCOC program was initiated.

This is an important tool for businesses and operators that may welcome guests from around the world but also to ensure the safety of guests and care of the boats provided for customer use.

Review of the PCOC program is likely warranted due to an increase in interest and diversity of boating activity and new boater participation. However, rather than repealing the RBSC, proposals should describe a process to formalize the RBSC and associated orientation to be a requirement. An RBSC and orientation would serve as an additional safety measure for rental agencies and any business that makes boats available to the public, regardless if there is a PCOC in possession or not.

If you are involved in boating or the boating industry and can comment on the impacts these proposed changes would have to boating in BC, visit the Let’s Talk Transportation site to provide feedback until January 15th, 2021.

TIABC will be submitting a letter on behalf of the industry with a recommendation to government to keep the current regime in place
Hotelier Magazine - Hotel Design Awards 2021
Hotelier magazine is pleased to announce that entries for the 2021 Hotel Design Awards are now open.
The awards’ program is created to recognize leading and influential designers who are dedicated to improving the hotel space.
The Hotel Design Awards' program invites entries from Canada’s leading designers, architects and hotel owners and operators. Entries must focus on new and extensively renovated hotels completed between April 2020 to May 2021.
The winners of the various categories will be judged on the basis of originality, creativity, aesthetic appeal, functionality of the space, as well as sustainability of the project and impact of the design project.
Award categories include:
·       Best Designed Hotel
·       Best Designed Lobby Space
·       Best Guestrooms
·       Best Suite
·       Best Restaurant/Bar
·       Best Renovated Space

Entries will be classified in two categories: under 50 rooms, 100 to 200 and 200+ Rooms   
Entries must be received by May 28th, 2021.
Greater Vancouver Board of Trade COVID-19 Impact Survey
In advance or upcoming Annual Economic Outlook Forum and building on our previous surveys, we would like to hear from you about the impact that COVID-19 has had on your business and how it is affecting your 2021 outlook. The survey only takes a few minutes to complete, but it plays a vital role in ensuring that your voice is heard on this important issue. Click here to complete the survey by January 12 and your name will be entered in a draw to win a $100 Visa gift card. 
Latest Tourism Labour Stats
Both the seasonally adjusted and seasonally unadjusted labour force data shows decreases in employment this past December. The adjusted data reports employment in Canada dropped by 63,000, while the unadjusted data shows a much steeper loss of 113,900.
Data is from the week of December 6 to 12.
In the tourism sector, employment dropped by 56,700, a decline of 5.4% from NovemberThis is the third month of employment declines for the sector as a whole. The only industry group that added employment was travel services.
The tourism unemployment rate increased from 13.9% to 14.6%. The number of unemployed tourism workers rose, while at the same time the total tourism labour force (all employed and unemployed workers) shrank. This is the second month in a row in which the tourism labour force declined.

In December, the tourism sector employed 466,900 fewer people than it did in February 2020 and 521,300 fewer people than in December 2019. On a year-over-year basis, the accommodation industry has seen the greatest percentage decrease in employment.

For more information on the labour trends, see the Employment Tracker tool: 
Save the Date - BC Tourism & Hospitality Conference!
TIABC and the BC Hotel Association will be co-hosting the BC Tourism & Hospitality Conference (virtually) during the week of March 8th to 12th, 2021.
Stay tuned for more details soon.
Upcoming Education
Professional and Continuing Studies at Royal Roads University

The following micro-credentials are fully funded through the Ministry of Advanced Education, Skills, and Training for qualifying applicants - those living in BC who might meet the following eligibility requirements:

  • unemployed or underemployed
  • currently underemployed in a sector severely impacted by COVID-19 (retail, tourism, hospitality, etc.)
  • Those who are referred from an employment, government or social service agency, or non-profit organization specializing in employment or skills training
  • Small- or medium-sized business owners 
  • Those with financial barriers to education

  • Leading Projects in a Digital Environment
This course equips participants with key skills and tools required to successfully manage and lead projects, and associated project teams, through an ever-shifting digital landscape. Participants will explore innovative approaches to project leadership and change management and increase their own resilience and adaptability to ever-changing conditions within digital environments.
Duration: 8-week online program
Start dates: January 25 and February 15 2021
Apply by: January 15, 2021

  • Workplace Communication Skills
Effective, professional communication skills are essential in today's workplace. Learn the tools that enable you to communicate with clarity and impact; effectively manage conflict; navigate difficult conversations and develop mindful listening and communication techniques. By increasing these skills, you minimize the potential for misunderstandings and increase your ability to inspire through clear and focused communication strategies.
Duration: 4-week facilitated online course
Start dates: January 25, February 22, March 22 2021
Apply by: January 15, 2021

In addition, Royal Roads is offering the below online course at a 50% reduced rate for BCHA members

  • Sales Strategies During Times of Uncertainty
External market impacts often require that companies and their sales professionals engage with traditional and new markets differently. Economic factors may have substantially changed the competitive landscape and the dynamics of the client – vendor relationship. The hospitality and tourism industry, specifically, has unique challenges during these periods and with perishable inventory, sales professionals will be under pressure to increase volume when the market may be restricted or hesitant to travel.
Course runs February 8 - March 7, 2021
Associate Member Feature
FRESCo has been leading energy efficiency and building retrofit initiatives since 2011.

We are a passionate team with experience in with a wide variety of energy efficiency strategies. We offer a range of services related to energy efficiency and GHG reductions for multiple building sectors.

The company supports building owners/managers, utilities, local/provincial governments, first nations, industry organizations, and non-profits. We have a proven track record for successfully integrating technical and practical considerations, finding synergies between stakeholder needs, and achieving results on challenging projects.

FRESCo simplifies otherwise complex energy efficiency issues and brings order and clarity that delivers results. Our expertise is sought after by clients working towards market transformation. FRESCo has extensive experience managing detailed Energy Conservation Measures (ECM) analysis for a wide range of measures, integrating the expertise of a diversity of technical experts. Our team has expertise in building energy audits and energy benchmarking, project cost effectiveness assessment, mechanical systems design, controls optimization, measurement and verification, DSM program design, and acting as a contractor liaison on behalf of owners.

For more information
Wendy Mahoney
Outreach and Engagement Specialist FRESCo - Building Efficiency
Phone:  236-558-3155 
In the News
'It's still going to be a devastatingly poor year': Even ...

Packed flights. Crowded beaches. Crammed hotels. With travel restrictions set to ease in 2021, an ailing industry is poised for resurrection as pandemic-weary families splurge on long-delayed vacations. Just don't expect corporate travel to make...

Read more