DIGITAL CONTENT:
IMPROVED HOME ACCESS

NEW FEATURE! BCPS ONE HOME ACCESS no longer requires usernames and passwords for most digital content, e-Books, and virtual resources.  If still required, users will find the username and password information provided directly on the BCPS One digital content page.

Note: Staff using the  BCPS virtual private network (VPN) or Pulse must disconnect their VPN session to be provided with the digital content page login credentials .
MY SCHOOL BUCKS:
NOW AVAILABLE IN BCPS ONE
  

Access to MySchoolBucks is now provided to users from within BCPS One.  Login to BCPS One to see the new link and to gain access to this tool.  
BCPS ONE SUPPORT MODEL:   
3 STEPS YOU NEED TO KNOW
Need support? Seek assistance from your school's SIS Administrator or STAT Teacher.  How can they help? 
  • SIS Administrators provide support to school staff for issues related to accessing various BCPS One sub-systems such as the Student Information System (SIS) and Learning Management System (LMS).  Are you unable to login to the SIS or LMS?  Unable to view your classes or missing students from a class list?  Notify your SIS Administrator so they can investigate.
  • STAT Teachers provide support to instructional staff for issues related to the Learning Management System functionality.  Are you unsure of how to assign a lesson tile to students?  Need assistance in creating student groups within a class? Looking for guidance on how to plan for instruction using course maps? Notify your STAT Teacher so they can share "how to" details with you.
BCPS One:  Support Steps
 
STEP 1: IN SCHOOL SUPPORT

STEP 2: REQUEST SUPPORT ONLINE

STEP 3:  PHONE SUPPORT

S taff, students, and parents should consult the appropriate in-school support specialist for each BCPS One sub-system.

Staff should reference the BCPS One Manual .
Still need assistance after seeking in school support?  Login to BCPS One to submit an  Online Support Request Form.
 

** Parents that are unable to login to BCPS One should email MyBCPS@bcps.org for support.
Need to escalate your support issue? 
 
School staff should call 443-809-7846 between the hours of 7:30 a.m. and 4:30 p.m. for additional assistance.

   
Baltimore County Public Schools
6901 N. Charles Street 
Towson, Maryland 21204

Creating a culture of deliberate excellence. 
    
Have a question about BCPS One?