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Did you Know?
Marvin Teletherapy is positively impacting physicians’ lives and more at Baystate Health
Marvin Teletherapy for healthcare workers was introduced by the BMP Wellness Council before being adopted by Baystate Health system-wide for all employees in 2022. Marvin specifically responds to well-being needs expressed through the annual employee survey.
Total registrations since launch include 1,310 employees of which 68% are clinical employees. To date, 74% of employees engaged in Marvin demonstrated an improvement in their depression rating (PHQ-9); 79% of employees demonstrated an improvement in their anxiety rating (GAD-7).
Here’s the impact from just three months spanning from January to March 2024, which includes data from individuals and couples who engaged with Marvin:
- 147 registrations (Jan-March 2024)
- Average of 3.88 days from registration to intake appointment
- 97% reported high satisfaction
- 94% had 2+ visits
- Utilization
10% are Physicians/Faculty
6% are Residents/Fellows
4% are Advanced Practitioners
7% are Allied Health Professionals
10% are Admin Support
16% are Other
Marvin Teletherapy is confidential teletherapy with night and weekend appointments available. Visits are billed through your insurance (no-cost for BH-HNE plan members). Therapists are specialty-trained to work with healthcare workers. Visit Marvin here to schedule an appointment. Other benefits focus on financial well-being helping employees improve credit scores, pay off debt, save, invest and plan for retirement and more. Check them out here on the HUB.
The adoption of the Marvin Teletherapy program demonstrates a strong collaboration between physicians and the larger organization, which is providing positive results and high satisfaction for colleagues throughout Baystate Health.
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