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At Baystate Health, It's All About The Connections

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…like President and CEO Mark Keroack's recent connection with South Wing 6 team members at Baystate Medical Center during his regular rounds (see selfie photo). South Wing 6, a surgical floor, has seen good results solving problems with the Daily Management System (DMS) huddles. See below for a special celebration on Baystate Health's one year anniversary of DMS!


This issue of Connections is chock full of great content that will inform and inspire you! You’ll learn about shared admissions between Baystate Noble Hospital and Baystate Wing Hospital, take the passenger seat in Baystate Home Health nurse Stephanie Feliciano's car and experience her “day in the life” of patient care, and see how we are removing transportation barriers to care in the Eastern region. Lastly, we end this season’s publication with some heartwarming photos submitted by team members.

 

Thank you for all you do in caring for our patients, families and each other and for making those special connections.

Let's start at the beginning

Celebrating our History

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Take this poll and test your

Baystate Health history knowledge!

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Between 1914–1933, all of these milestones were achieved except one.

Which event did not occur in Baystate Health’s history within this timeframe?

Is it...
First use of portable X-ray
Transition at Wesson Memorial from homeopathy to modern day medicine
Practice of pediatrics as a specialty begins
AMA approval for training interns

The answer will be included in this week’s NEWS Flash!

Now, fast forward in time...

Moving Forward with Our 2025 Strategy

Where is Baystate Health going as an organization, and how will we get there?

Find the answer here

It's her Workplace of Choice



“Baystate is my choice because I found financially stability, emotional connections, great colleagues, and because it was here, I have found my purpose.” - Laddy Rua

How Laddy finds purpose in her work
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Stories and Wins

from the Front Lines

Daily Management System Marks One Year 

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It's a celebration and you're the guest of honor!

This celebratory anniversary video will cover you in confetti as employees share their one year DMS wins.

Get ready to be WOWed. Read below about how front line employees enhanced safety and quality by utilizing DMS.

Let's celebrate!

Get to Know Our Baystate Health Senior Leaders with 3 Facts 

You may hear them speak at meetings or read articles about them in places like the HUB or NEWS Flash. But how well do you know our leaders at Baystate Health? We asked a few simple questions to get to know several of them a little better.


Click on each photo below to reveal their answers – you’re guaranteed to learn something new!

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Judith Ward

Vice President, Marketing &

Communications

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Sheldrick Streete

Chief Operating Officer, Baystate Medical Center & Vice President, Hospital Operations, Baystate Health

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Joanne Miller

Chief Nursing Officer, Baystate Medical

Center & Chief Nurse Executive,

Baystate Health

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Kevin Conway

Senior Vice President and Chief Information

& Digital Officer, Baystate Health

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Ron Bryant

President, Baystate Health Regional Hospitals

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Tyonne Hinson

Senior Vice President & Chief Diversity, Equity & Inclusion Officer, Baystate Health

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Sam Skura

President, Baystate Medical Center & Senior Vice President, Hospital Operations, Baystate Health

One Baystate

Baystate Noble Hospital:

Improving Outcomes for Geriatric Patients with Delirium

Delirium commonly affects elderly patients in the hospital setting.

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Learn more about the screening tool that is making an impact

Baystate Franklin Medical Center:

Helping Cardiac Patients Get Their (Healthier) Lives Back

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“We’re working to improve the quality of each patient's life, and that might look very different for each patient.”

"We form connections that last."

Baystate Wing Hospital:

Improving the Health of Our Communities,

One Van Ride at a Time

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Removing transportation barriers to care.

Hop aboard

Baystate Noble and Baystate Wing Hospitals:

The Shared Admissions Advantage

A shared admissions process combining the skills and expertise of both community hospitals.

Teamwork at its finest
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Baystate Home Health:

Cold Coffee, Pet Greetings, and Lots of Caring

Nurse Stephanie Feliciano Shares a “Day in the Life”

of an on-the-go Baystate Home Health Nurse

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"I get out of my office, grab my bag, and head to my patient’s home. I knock on the door and I hear, 'Nobody’s home. Just kidding, come in.'"

Check out what a typical day for Stephanie is like, humor and all

Team Member Experience

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Click the button below to learn about the following topics: 

  • Remote Work at Baystate Helps Bring in Talent
  • On-Demand DEI Learning Courses Offered for all Employees
  • Expand Your Management Knowledge through the Career Accelerator Program Certification
  • Benefit Aimed at Reducing Financial Stress
Learn more

International Nurses Choose Permanent Roles at Baystate Health

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"Many people ask me [coming from Jamaica], why did you come to cold Massachusetts?"

Find out why Kashieka and other nurses chose Baystate Health

Make Your Nominations for Baystate Health’s

First Annual Culture & Values Awards!


There is no better way to sustain the great things about Baystate's culture and values than to recognize those who are living them each day. 



Nominate a colleague today!
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Viorika Nelson, Baystate Health Office of Research, Clinical Trials Office

Get to know team member Viorika (pictured here with her dog Tigger).

FUN FACT: She loves to roller blade
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We celebrate the professional accomplishments of our Baystate

Health team members!

What's the latest buzz?

What warms your heart?

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Connections closes with some heartwarming photos submitted by team members.

Let's get warm and fuzzy

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