E&O Prevention
Strategies for the Professional Agent
July 7, 2016 

AOA News, Views, Tips & More
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AgentsofAmerica.ORG  mission is " Bringing the Best Together" we are committed to selecting and delivering highest level of content dealing with both topical issues and subject matter, including offering products, information and services that will not only save you time but also create more revenue opportunities. We are an organization dedicated to the personal and professional growth of insurance agents.  The key to your success and "Avoiding E&O Claims" is understanding what is important to you and more importantly understanding protecting and enhancing your three most important assets: Agency Reputation, Client Base, and Staff

Thru our partnership, alliances and affiliations with the industry leading experts and providers, AOA has become one of the nation's leading resources for connecting agents with industry professionals, highly relevant news, agency revenue building products, risk management & loss prevention services, career opportunities and continuing education.  For more tips, news, views and resources for your insurance agency, visit   Agents of America  and subscribe to our newsletter.
Fighting Cybercrime With Actionable Insights

Cybercriminals use hacked or misrepresented information to exploit flaws in your business processes for their gain. Meanwhile, you suffer the consequences in the form of financial losses and damage to your reputation.

Download this infographic to learn about a solution that can help you identify and disrupt cybercriminals CLICK HERE
Announcing Cyber Insurance News

Cyber Insurance News is the industry's new meeting place for cyber insurance professionals.  It is a leading resource for Cyber Insurance and Security for cyber risk news and information. A meeting place for insurers, insurance producers, defense counsel, and security consultants to meet and be able to share their products, company information and use as a medium to engage their clients. For more information  CLICK HERE

BRACING for BREXIT - After The Shock, What Now?
By Robert Hanley, Esq., Ming Henderson, Esq., Amy S. Levin, Esq., Gordon Peery, Esq., Julia K. Sutherland, Esq., Peter Talibart, Esq. and Deirdre M. Murphy, Esq. of Seyfarth Shaw LLP

To the shock of corporate Britain the UK voted last week, by 52% to 48%, to leave the European Union.  Within hours of the referendum result the British Prime Minister David Cameron announced that he would be standing down some time before October.  The British Pound slumped, and stock markets around the world saw billions wiped off their value.  Read More

Confidentiality Agreements: Two Lurking Problems
By John M. O'Connor, Esq. and Carrie Maylor DiCanio, Esq. of Anderson Kill P.C.

Business litigation these days frequently involves the production of voluminous documents in discovery. At the same time, clients may want their documents to be held confidential and to limit the persons who can examine them. The solution is usually for the parties to make the document production and related discovery subject to a confidentiality agreementRead More
Insured's False Statements Lead To No Coverage
By Marc Zimet, Esq. of Jampol Zimet LLP

An insurer does not have to provide coverage when the insured's business operation and use of the premises was not in accordance with that listed on the insurance application. In Nationwide Mutual Fire Insurance Co. v. Almco Ltd., a federal judge for the District of Columbia ruled that where an insured's application requested insurance for a "deli," the insurer did not have to provide coverage under the policy when a shooting occurred at the insured's entertainment venue resulting in personal injury claims.  Read More
By William F. McDevitt, Esq. of Wilson Elser

On April 3, 2016, the public learned that millions of client documents from the Panamanian law firm and corporate services provider Mossack Fonseca & Co. (MF) had made their way to an international organization, the International Consortium of Investigative Journalists (ICIJ), and that the information would be used to publish potentially damaging stories.  Read More
Banning Employee E-Mailing?
By Michael Schmidt, Esq. of Cozen O'Connor

"Everything in moderation," I'm always saying. Exercise, TV, French fries.  Well, I tend to moderate my exercise a tad more than my French fries, but I digress. What about technology? Social media? Those who know me know that I am a big believer in being able to disconnect sometimes, and that I often shout from the soapbox how we need to strike the appropriate balance personally and professionally when it comes to gluing our eyes and staple-gunning our hands to our phones and the social media displayed on them.  Read More

By Adrian Elmslie, Esq. of Dentons

One of the more confusing issues that employers deal with is what to do in the face a request for a reference letter by a departing employee. While dealing with a reference letter for a stellar employee is easy, the task becomes more difficult when determining what to do with a request for a reference letter from an employee whom the employer was glad to see go or whom the employer was forced to dismiss.  Read More

Potential Conflicts for Summer Hires?
By Seth L. Laver, Esq., Timothy M. Gondek, Esq. and Anthony J. Golowski, Esq. of Goldberg Segalla

Many law firms employ law clerks, or hire summer associates.  The former are often current law students, while the latter are almost always current law students.  There are benefits to both the firm and the student in these situations; the student gains real-world legal experience and an opportunity to work alongside experienced attorneys, while the firm gets capable and often short-term employees.  Read More

Reservation of Rights Letters Preserved Coverage Defenses
By Robert Tugander, Esq. of Rivkin Radler LLP 

The U.S. Court of Appeals for the Third Circuit, affirming a decision by the U.S. District Court for the Western District of Pennsylvania, has ruled that insurers had preserved their coverage defenses by mailing reservation of rights letters to their policyholders.    Read More

Cyber Attacks Continue to Grow and Evolve
Letter From  the Publisher
Protecting Your Reputation

As every Insurance Agent knows, their most important asset is their reputation, it takes years to build and just one mistake to ruin. Understanding the issues is the first steps in avoiding E&
O Claims. AOA has created a three book series dealing with 56 different E&O topics and issues agents face every day. Enter promo code
WPD20 at checkout for an additional 20% discount.
Book One - 
A Comprehensive Guide To Avoiding E & O Claims
Book Two - 
E&O Exposures in the Sales Process

Book Three - 
E & O Exposures By Line of Business
Demotech, Inc.
Since 1985, Demotech, Inc. has served the insurance industry by assigning accurate, reliable and proven Financial Stability RatingsĀ® (FSRs) for Property & Casualty insurers and Title underwriters. FSRs are a leading indicator of financial stability, providing an objective baseline of the future solvency of an insurer.  You can search the most current FSRs Here Also check out their new videos Consumer Reference on Insurer Financial Analysis and Thoughts on Insurer Financial Analysis
Crittenden Inside Insurance Report
Crittenden's Inside Insurance Report offers readers vital analysis of commercial insurance including the excess and surplus, medical professional liability, and main street markets. This report provides readers with in-depth, behind-the-scene information on specific programs and segments, pertinent financial information, and predictions of market trends and carriers' actions. Inside Insurance is an invaluable resource for producers who want details on which carriers are actively writing coverage, their target markets and underwriting details. With our service you can effortlessly build leads and relationship while remaining abreast of the market and the competition. For additional information
CLICK HERE or call (800) 421-3483

Do You Need Continuing Education?
Complete your entire  State-Required CE Online with WebCE!   AOA has partnered with WebCE, a leading nationwide provider of Continuing Education for insurance professionals to provide you with state-approved self-study CE courses to satisfy your CE requirements online!  Check out your  CE State Requirements.  

Is Your Insurance License Renewing Soon?
Is your agency licensed in multiple states? Does your agency maintain nonresident licenses? Do you know when renewals are due? Did you know a resident change requires address changes in the states in which an individual holds licenses? If you need assistance with any of your licensing needs go to the experts Supportive Insurance Services.

This edition reflects all of the pertinent changes in the surplus lines laws and regulations of the 50 states and U.S. territories during the past year. We sincerely trust you will find this manual to be a valuable desk reference and if you have any questions regarding the contents, please contact John P. Dearie, Jr., Esq. Editor and Partner at Locke Lord LLP at  jack.dearie@lockelord.com  or (212) 912-2737

Ernst & Young
The 2016 Sensor Data Survey "Disrupt or be disrupted"
Ernst & Young surveyed senior executives from nearly 400 insurers around the globe, the survey addressed both current practices and plans for tomorrow. The results make clear that forward-looking and top-performing insurance organizations are already innovating with telematics, wearable technology and sensor data, though not to the extent of leaders from other sectors. Why is sensor data so important to insurers in particular? On the strategic front, it presents a clear and compelling opportunity to reengineer the fundamental value proposition through transformative product innovation to benefit customers and shareholders. CLICK HERE  

Regulatory Top Regulatory Trends For 2016 In Insurance 
This publication is part of the Deloitte Center for Regulatory Strategies cross-industry series on the year's top regulatory trends. This annual series provides a forward look at some of the regulatory issues we anticipate will have a significant impact on the market and our clients businesses in the year ahead. CLICK HERE

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