BREAKING NEWS #2

Azure Support Plan Offer Ending 30 June 2024

Back in December of 2023, Microsoft extended the Azure Support plan offer to 30 June, but now it's official - there is no further extension, and thus no support after 30 June 2024 unless you pay for it.

The full story is below........

Customers who acquire their Azure services through an Enterprise Agreement or the MCA-E have historically been entitled to complimentary Azure Standard Support.

However, Microsoft has announced that this offer will terminate on 30 June 2024. After this date, customers will be required to purchase one of the paid support plans.

The official announcement from Microsoft is here. (Search for "Azure Support")

The options to purchase support from Microsoft are here.

First Technology Group can offer you Universal Support for Azure from Real Microsoft Certified Humans in South Africa 24/7/365. Please contact your First Technology Account manager ASAP so we can brief you on what we can offer and, if necessary, tailor it to your requirements.

Our support programs have been in place for some time already, so we are able to provide support immediately.

I have extracted the important piece from the Microsoft site - see below:

End of Support: Azure support plan offer being discontinued on June 30, 2024

Status: End of Support

The existing Azure Support offer is being discontinued on June 30, 2024. Beginning July 1, 2024, all customers who do not already have a paid support plan (Microsoft Unified, ProDirect support, etc.) will need to purchase a support plan if they wish to maintain technical support coverage.

Customers will retain access to the subscription management and billing support services available to all Azure customers at no charge. 

• Customers wishing to transact support on their Enterprise Agreement should contact their Microsoft representative or partner. 
• Customers wishing to transact support on their Microsoft Customer Agreement, can purchase support online in the Azure Portal. 

The webpage will be updated on July 1, 2024 to note that the promotional offer has come to an end.