2022 NEWSLETTER

CHRISTMAS EDITION

HOLIDAY MESSAGES

Hello All,

Thank you for the hard work and resilience you have shown all year to provide outstanding service to care for our patients during trying times amid staffing challenges while navigating your own personal stressors. You met the challenges of the last year with resilience, grit, and a tireless dedication to service. I am grateful for all that you did to help us fulfill Baystate Health’s mission of improving the health of those in our communities with quality and compassion. 

Your contributions inspire me and remind me of one of my favorite quotes: “No one can do everything, but everyone can do something.” We could not have gotten through the year without your talents and your commitment to our mission. At each step of the way, we did not lose focus. WE took care of our patients, and WE took care of one another. Our teams confronted this year’s challenges with bravery, patience, and a truly collaborative mindset. I thank you all very much for that. 

Your willingness to always go above and beyond is what makes Baystate Health the amazing place that it is. I feel proud and honored to be able to work with you all towards a common goal. The year ahead will surely bring challenges, but I am confident that we are prepared to take them on together. I look forward to continuing working with and learning from each of you in the new year. 

I hope the holidays are filled with joy, warmth, and time spent with loved ones. 

Happy Holidays and Cheers to 2023!

Best, 

Ashraf Khan



Ashraf Khan, MD, Chair, Department of Pathology

I am honored and excited to be a part of the Baystate Health Laboratory Team. I am here to support, remove barriers and provide the best direction to the team. I have enjoyed learning about the many things done every minute to care for our region's patients.

I wish the Laboratory team a happy and safe holiday season. Hopefully, everyone will have the chance to spend some time with their loved ones. 

Cheers!

Aaron

Aaron Michelucci, PharmD

Vice President, Clinical Support Services

Dear Team,

Thank you for who you are and what you do. I am sharing a poem I love.

Promise

By Jackie Kay

Remember, the time of year

when the future appears

like a blank sheet of paper

a clean calendar, a new chance.

On thick white snow

You vow fresh footprints

then watch them go

with the wind’s hearty gust.

Fill your glass. Here’s to us. Promises

made to be broken, Promises made to last.

Wishing you all a very Happy New Year!

Dr. Johari

Johari Vandita, MD, Vice Chair, Department of Pathology

My holiday message to the team is one of gratitude and hope. I am forever grateful to all of the individuals that work for the laboratories of BRL. Your hard work and perseverance through a challenging few years is remarkable and to be applauded. You have met every challenge with the sprit of enthusiasm and unending support for the patients of Baystate Health and each other. My sincere hope is that you are able to enjoy some much needed time away from work with your families and friends to recharge your batteries and reflect on all that you have for which to be grateful. 

On a personal level, I need to thank the team of individuals who have supported me through a challenging year of health concerns in my own family. I consider myself so lucky to be surrounded with a team of people who really care about each other and that I consider lifelong friends.

I look forward to the promise of a new year, 2023 brings the opportunity in so many ways for continued healing, successes and friendship.

Darlene

Darlene Cloutier, MSM, MT(ASCP)HP

Senior Director, Laboratory Services

Dear All,

As we navigate the contemporary times of great resignations, quiet quitting in general workforce and layoffs mostly in the IT services sectors across the country, we are grateful to each other for continuously serving the profession of laboratory medicine. The year 2022 for the Clinical Chemistry and Point of Care Testing service lines within Department of Pathology have been of a mixed bag of successes and opportunities for improvements. I am thankful to the team for successful implementation of High Sensitivity TnT across the Baystate Health without any significant glitch, and I want to applaud the Point of Care Testing team for their diligent efforts in having the Proficiency Testing compliance back in track for the PPMP (Provide-Performed Microscopy Procedures) services.

I am looking forward to the renewed efforts around the challenges we face in the clinical laboratory of BRL. We must adapt to the new thinking to find solutions for the problems and challenges we face in the lab on day to day basis.

Albert Einstein once said ‘We can't solve problems by using the same kind of thinking we used when we created them’. He also said elsewhere ‘If I had an hour to solve a problem I'd spend 55 minutes thinking about the problem and five minutes thinking about solutions.’

We are a high volume clinical laboratory with immense potential to add value to the Baystate Health patient care and the population of Western Massachusetts by bringing more business viable esoteric tests in house. However, we do need to face the financial challenges of the day by renewed thinking and spend more time on 5Ws of what, who, when, how, and why a problem is to be solved. This can significantly improve the focus and effectiveness to achieve high value patient care through accurate and timely diagnosis.

My new year resolution of 2023 around BRL is to continuously improve Clinical Chemistry services and spend substantial time (55/60 minutes!) on planning to set up an Advanced Special Chemistry Laboratory within BRL. That would require a fresh thinking, even undo some of the previous thinking. I am counting on the Chemistry Team, Pathology, BRL and Baystate Health Leadership for continued support while I keep working on the 5Ws of an Advanced Special Chemistry Laboratory.

With this resolve, I wish you and your family a very happy and blessed holiday season ahead. I wish that the new year of 2023 brings all the bounties around your and your loved one’s life.

Happy Holidays and Happy New Year 2023!

Dr. Barbhuiya

Barbhuiya Mustafa, PhD, Medical Director, Clinical Chemistry and POCT

It is hard to believe we have already reached the conclusion of the year. Looking back at all that you have accomplished, I want to express my gratitude for your hard work.

I hope you all have a wonderful holiday season with your family and friends; may they be filled with cheer, warm memories, and happiness.

Krista Walker

Krista Walker, Administrative Director

BMP Pathology Professional Services

Dear All,

It is the wonderful holiday season again. I cannot believe how fast the time passed. In the past year I have had the opportunity to work with a great team and have seen positive attitude and creative ideas that you all bring to work every day. I feel fortunate and privileged to be part of this team, and look forward to working with you next year.

I wish you and your families a wonderful holiday season.

Merry Christmas and Happy New Year!

Dr. Cosar

Ediz F. Cosar, MD, Chief, Division of Anatomic Pathology

Dear Lab Team,

Sending you love, season greetings and warmest wishes on Christmas and this holiday season and wishing you a joyful new year, filled with health, happiness, peace and cheerful celebration. Can’t be more grateful for our outstanding laboratory staff at Baystate and just keep up all the amazing work you do.

Merry Christmas and Happy Holidays!

Dr. Hassan

Sajjad Hassan, MD, Associate Pathologist

I would like to wish everyone at BRL a happy holiday season! I hope you all get the chance to spend some quality time with your family and friends! 

Thank you for all you do for the patients of Baystate Health!

Dr. Moore

Franklin Moore, MD,

Medical Director, Microbiology and Molecular Pathology Laboratories

NEWS AND UPDATES

LEADERSHIP

Please join me in Congratulating Justin Rogers for his promotion as the new BMC Chemistry Laboratory Supervisor

Justin came to BMC from Ann Arbor Michigan Medicine. While at Michigan Medicine from 2016-2020, Justin held several roles and assumed different responsibilities as one of the Senior Technologists including overseeing the lab in the Special Chemistry area. He also helped in the IT Test build in the Molecular area for SOFT LIS.

Before his role at Michigan Medicine, Justin worked at Yale-New Haven Hospital (YNHH) from 2008-2016. At YNHH, he started working as a night shift Medical Technologist in the General Chemistry lab and quickly progressed to a Lead Technologist role on the day shift in a few years time. As a Lead Technologist, he worked in the Special Chemistry section. He performed specialized testing such as Mass Spectrometry, LCMS and Bio Disease Detection lab testing. He was involved in the development of some testing methodology such as Ethylene Glycol on Teledyne and Agilent Headspace analyzers for GC and Methylmalonic Acid and Acylcarnitine for LCMS. He also developed Iron Key interface for LCMS. He has been a guest lecturer at the University of Bridgeport sharing his expertise on the subjects of LCMS and GCMS. He also rotated in the Automation area of the General Chemistry Lab as one of the senior techs providing guidance to the team. He is one of the subject matter experts (SMEs) during the development of YNHH's EPIC Beaker laboratory information system.

Here at BMC, Justin started on 2^nd shift as a Medical Laboratory Scientist I in November of 2020. He later transferred to day shift and very recently was promoted to Chemistry Automation Specialist and later moved on to become the Supervisor in the Chemistry Laboratory. He has made process improvements and efficiencies in the Automated area and is continually working with staff and Leadership in moving the department towards a better environment and organized workflow.

Congratulations, Justin!

-From the desk of Arvel Paz, MLS(ASCP)SC, Manager, Chemistry and POCT

Please join me in Congratulating Daniela Kotorabay for her promotion as the new Chemistry Automation Specialist

Daniela began her career as an intern at The Walter Reed Army Institute of Research in UMASS. She spent her junior and senior time there exploring and learning about research and finding out if that is the right path for her career.

After receiving her degree in Biology, she decided research is not what she wants to pursue. She then found the Medical Laboratory Sciences program at STCC where she enrolled herself to learn more about the Laboratory profession.

While she was completing her clinical rotation at Holyoke Medical Center, she also worked as a Processor. She then took a job at Baystate Medical Center as a Medical Laboratory Technician on 2nd shift. While working at BMC, Daniela had multiple interactions with me, and during our meetings, I discovered her passion to make things better and improve processes that will eliminate inefficiencies in the workflow. With her interest to learn more, she transferred to Noble and work there as a Generalist. While at Noble, she obtained her ASCP Certification as a Technologist in Chemistry. Recently, Daniela came back to the Chemistry Lab working on dayshift at BMC and was promoted to become the Chemistry Automation Specialist.

Congratulations, Daniela! 

-From the desk of Arvel Paz, MLS(ASCP)SC, Manager, Chemistry and POCT

Please welcome Melissa Nunez, the new Lead PSC Phlebotomy Technician

Melissa has been with Baystate for 6 years. She has routinely taken charge responsibility on weekday evenings and weekends. Staff from different PSCs contact her for questions related to Sunquest and Doctor’s Orders, as she knows how to troubleshoot and resolve problems.

Melisa will be working from 8:30-5 at 100 Wason, while also assisting 140 High St, 222 Carew, Brightwood, 3640 Main, and 50 Wason. She has had many outstanding accomplishments this year including becoming an expert in Atlas and the ordering and handling of IVF/ transplant specimens. She has assisted with the training of new employees and students. She has worked in various Patient Service Centers as needed and demonstrates great flexibility with a positive attitude.

Melissa is very excited about her new role and looks forward to overcoming future challenges. We are very happy to welcome her onto the Lead team! 

Please join me in congratulating Melissa on her new position!  

-From the desk of Susan Ortiz, Supervisor, Specimen Acquisition, BRL

We would like to congratulate Tammy Woodruff on her promotion to Lead Phlebotomist in October

Tammy has been with BRL for fourteen years, started as a mobile phlebotomist and went back and forth a couple times to permanent positions.

She has been involved with a few A3 projects. Tammy traveled east to West Brookfield covering that site for a month. She worked for about three years on Saturdays at Indian Orchard. Before moving to Boston Rd, Tammy was in Belchertown at Swift River.

She enjoys her work and tries to make the patients' experience the best in her care. Tammy was involved with the United Way for a couple of years. In her spare time. Tammy enjoys cooking, travel, and yoga.

Please join me in congratulating Tammy on her new position!  

-From the desk of Sonja Brown, Supervisor, Specimen Acquisition, BRL

DEPARTMENTS

DEPARTMENT HIGHLIGHT:

POINT OF CARE TESTING (POCT)

L to R: Deb Bozek, Ana Pereira, LeighAnn Olinski, Gail Lempart, Glenda Gutarra De Ferraro, Lex Wood, Kerry Gagnon, Maria Grimaldi

Lex Wood giving a presentation during one of the "Train the Trainers" sessions.

BRL

Implementing EDL (Essential Diagnostics List) Can Be A Game Changer in Healthcare: Dr. Mustafa Barbhuiya

Shahid Akhter, editor, ETHealthworld, spoke to Dr Mustafa Barbhuiya

Read more at:

https://health.economictimes.indiatimes.com/news/diagnostics/time-to-fill-the-gaps-in-diagnostic-testing-in-healthcare-dr-mustafa-barbhuiya/95726487

CHEMISTRY

Implementation of the 5^th Gen High Sensitivity Troponin T at Baystate Health

-Arvel Paz and Dr. Mustafa Barbhuiya

On November 15, 2022, the clinical chemistry laboratories across Baystate Health - Baystate Medical Center, Baystate Franklin Medical Center, Baystate Wing Hospital and Baystate Noble Hospital - went Live with the 5^th Generation High Sensitivity Troponin T (hs-TnT).

The High Sensitivity Troponin T Workgroup - a multidisciplinary team comprised of members from Emergency Department, Cardiology, Hospital Medicine, Clinical Informatics and Pathology developed consensus algorithms to implement and utilize the 5^th Generation High Sensitivity Troponin T based on the recommendations of Fourth Universal Definition of Myocardial Infarction (2018).

Successful implementation of hs-TnT at Baystate Health would help reduce time to rule out MI with better accuracy and reduce wait time in the ED. This should cumulatively result in admitting lesser number of patients with high confidence ruling out MI presenting in ED with chest pain and suspected acute coronary syndrome. This will also help reduce costs in terms of laboratory expenses by reducing the number of current generation Troponin T tests ordered to rule out MI. 

Thank you to all team members who made this Go-Live a successful one!

*not pictured below are our team members from Baystate Franklin Medical Center Laboratory

Posing in front of Chemistry Lab's cobas 8000 Roche instruments are some of the BMC Chemistry Lab team members (L to R): Ronnie Barry, Sarah Baki, Lucie Rodriguez, Ismael Cortez, Cheyenne Plante, Gloryvee Soto (BMC Chem Lab Supervisor), Maizah Capetillo, and Rachel Clark.

Norman Ramirez, Central Processing - Core Lab Day Shift Supervisor, loading a light green tube specimen for processing on cobas 8100. Specimen will then move to cobas 8000's e801 module for 5th generation hs-troponin t testing.

Betsy Clavette, Lead Medical Laboratory Scientist at Baystate Wing Hospital (BWH), in front of e411 instrument is about to load a light green tube specimen for 5th generation hs-troponin t testing.

Charlie Diaz, Lead Medical Laboratory Scientist, and Lya Kolb, Medical Laboratory Technician II, in front of e411 instrument, received their first light green tube specimen for 5th generation hs-troponin t testing.

HEMATOLOGY

Sysmex XN-9100 Go-Live at BMC and Systemwide Lab Implementation of Caresphere Workflow Solution Middleware

-Alyssa Lempart, Medical Laboratory Scientist I

On October 12, 2022, after months of planning, BMC Core Hematology launched a successful Go Live for the new and improved XN-9100 line. This system consists of four individual cell counters (XN-10), two individual slidemakers/stainers (SP-50), two individual cell imager for WBC differrentials and RBC morphology (DI-60), and a tube sorter (TS-10).The XN-10 CBC modules are designed to provide accurate CBC results with comprehensive flagging and rerun/reflex rules for reliable whole blood screening. The XN-10 analyzer offers CBC, automated differential, fluorescent platelet, reticulocyte, and body fluid testing. The XN-Series modules and track components are integrated to increase testing capacity (additional throughput of up to 100 CBCs/analyzer/hour). On the same day, we assisted with a BRL wide middleware upgrade to Caresphere Workflow Solutions (CWS). CWS is used for management of and decision making on patient results from the Sysmex XN analyzers - and is utilized here at BMC as well as the Community Hospitals. Upgrading the hardware at BMC and the middleware across Baystate Labs has allowed us to streamline the workflow and provide faster turnaround times.

We are thrilled to have these technological advances in our laboratories that will aid in providing a higher level of quality patient care. A big thank you to all of those who were involved in the process, including Dr. Johari, Darlene Cloutier, Fernando Carlos, the LIS team, BMC Core Hematology, Central Processing, BWH, BNH and BFMC. We are also incredibly appreciative of Juan Rodriguez, Sysmex Service Engineer III, and his team at Sysmex. We experienced many trials and tribulations, but I am so proud of the team for overcoming the hardships and coming together to make this project successful.

Congratulations to all!

October 12, 2022: Sysmex pre-Go-live downtime workflow review. From left to right are Alyssa Lempart (Medical Laboratory Scientist I), Dr. Hari Bharadwaj (Post Graduate Resident IV), Dr. Ruchi Patel (Post Graduate Resident II), and Dr. Vandita Johari (Vice Chair Pathology and Hematology Laboratory Medical Director).

XN9100-402 track and components from right to left: loading bay, 4 XN-10, 2 slide makers/stainers, 2 cell imagers, tube sorter.

Posing in front of Hematology Lab's Sysmex XN9100-402 line are some of Hematology Lab crew, from L to R, Griffin Gadreault, Jin Nash, and Lessa McKellick

MOLECULAR BIOLOGY

BRL's Molecular Pathology Lab Presentation at the 2022 Annual Meeting of the Association for Molecular Pathology (AMP)

-Dr. Franklin Moore

Lara Bonomi, Supervisor of the Molecular Pathology Lab at BRL, presented her teams' results on using tertiary analysis software in evaluating DNA sequencing data from myeloid malignancies at the 2022 Annual Meeting of the Association for Molecular Pathology (AMP) in Phoenix, Arizona in November 2022.

After acceptance of her abstract, Baystate Health cancelled all corporate travel due to budgetary concerns. Lara then applied for and was awarded an AMP Technologist Travel Award that allowed her to attend the meeting and present her work.

Congratulations to Lara and her team for their dedication and commitment to the patients served by BRL!

Molecular Pathology Lab Team



Front row: Evan Nemic, Jessica Deslauriers, Sarah Norton, Lara Bonomi, Allison Tyropolis

Back row: Alecia Aldrich, Mariana Reid, Sumiko Dunwoody, Dr. Franklin Moore, Christopher Labaj

Not pictured: Sara Gadbois, Rachel Kraus, Kristy Lindsey

TRANSFUSION MEDICINE SERVICES (TMS)

BMC Transfusion Medicine and Blood Donor Services Received AABB Reaccreditation

-Michael Merola, MT(ASCP), Manager, TMS and IPP

BMC Transfusion Medicine and Blood Donor Services received reaccreditation by the AABB (Association for the Advancement of Blood & Biotherapies formerly known as the American Association of Blood Banks) following a successful 2-day inspection on October 12-13, 2022. 

Routine and ongoing assessments of transfusion service processes help ensure the maintenance of a robust program focused on patient outcomes and safety. Quality assessments can help to prevent mistransfusions and several other noninfectious serious hazards of transfusion. Diligent monitoring, identification, reporting, and rebuilding of problematic systems that put patients at risk can help to achieve this goal. AABB accredited institutions maintain a quality plan and are evaluated by a complete review of each transfusion process including:

·        Procedures

·        Staff education and training

·        Blood component ordering

·        Patient consent

·        Sample collection and compatibility testing

·        Blood administration and transfusion documentation

·        Adverse events and transfusion reactions

·        Blood utilization

·        Incident and deviation management

The assessor placed a heavy emphasis on direct observation of staff and was impressed by everyone’s knowledge and ability to articulate the “why” behind the actual work being performed.

Congratulations to the TMS and BDP Teams for a successful assessment with no nonconformances – well done!

Transfusion Medicine Services Team Members

L to R: Pam Marek, Diane Donahue, Alex Chase, Pat Satienpoch, Kelly Passanisi, Kelly Fellows

An Appeal for Group "O" Rh Negative Donors

Ginny Blake (former BRL System Quality Manager) returning to her stomping ground to donate during an appeal for Group "O" Rh negative donors. With her from L to R are Nicole VanZandt, Lynne O'Hearn, and Breanne Ryan

Blood Donor Program Crew



L to R: Lisa Shaw, Nicole VanZandt, Breanne Ryan, Teresa Villamaino

LABORATORY EMPLOYEE COMMITTEE

The employee committee is up and running again and we are so excited to have such a creative and passionate group to work with. Our first meeting was held on Tuesday, November 29^th. The group came up with some exciting plans for the holidays and the upcoming year. We have a group on the community workplace - be sure to follow us there.

Please send us any ideas or issues that you have for us to work on - and

please consider joining the committee - it is a great way to have your voice heard. We would love to have some representation from the off shifts and community hospitals.



Laboratory Employee Committee Co-Chairs

Jessica Deslauriers

Jodi Wesolowski

Laboratory Employee Committee Members

"Deck the Doors" Contest Promo:

# take a sELFie

Cytology Laboratory's Entry

Karen Russett, Cytology Supervisor, # taking a sELFie

GETTING TO KNOW YOUR COLLEAGUES

Name: Alexis Wood

Title/department: Point of Care Coordinator, Point of Care

Number of years working in BRL: 13 years

Name: Jessica Deslauriers

Title/department: Molecular Technologist II, Molecular Pathology

Number of years in BRL: 1 year

Name: Danielle Noack

Title/department: Supervisor, BRL Worcester Satellite Lab

Number of years in BRL: 9 months

COMPLIANCE CORNER

Karen Murley-Kells, BRL Compliance Coordinator

EDUCATION CORNER

Paula Palmer, CT(ASCP)QLS

January 9th, 2023, 9:00 AM: Please Join Us in Welcoming Our MLS and MLT Students in the Pathology Conference Room at BMC

We will have one UCONN MLS and five STCC MLT students.

Welcome to all the students and thank you for choosing Baystate to do your clinical practicum. We hope you will have an amazing learning experience.

I would like to especially thank our preceptors for all they do to support clinical education in the laboratory. Your time and dedication is training our future workforce.

We will also be getting 30 STCC Phlebotomists in the Spring to train with our inpatient and outpatient phlebotomy staff. In addition, our phlebotomy staff will train our MLT students. It will be a busy Spring for all.

Good Luck to all our students!

Students from Baystate/Springfield Educational Partnership (BSEP) Program Visited BMC and Whitney Labs

This program helps to advance education for high school students and prepare them for careers that serve the health and wellbeing of the community. The programs use hospital-based learning experiences to provide students with career options, comprehensive observation experiences and prepare for employment opportunities.

BRL's BMC and Whitney labs hosted a BSEP career exploration group that was interested in laboratory careers. Staff donated their time on Halloween night to share their passion about their career choice. The BSEP group was very engaged and appreciated everyone’s time.

Thank you to all who supported this educational experience.

Lab Lecture Series

-Paula Palmer, CT(ASCP)QLS and Alison Carrano, PA(ASCP)



The Laboratory Workforce Development Team is attempting to start a lab lecture series centered on answering staff questions or providing more in-depth information on topics of interest. Please hang the attached flier up in your respective areas and share information about this initiative at staff meetings/huddles. Participation at all levels is key to its success, so please consider sharing an idea or volunteering to present. We look forward to hearing everyone's ideas! 

Continuing Education Links

ASCP Routes for certification: www.ascp.org/BOC

Berkshire Health System MLS program Lori Moore, MEd, MT(ASCP)

email to lmoore@bhs.org

GWU MLS: https://mls.smhs.gwu.edu/

STCC MLT: https://www.stcc.edu/explore/programs/clls.as/

STCC Phlebotomy: https://www.stcc.edu/wdc/descriptions/wphl-001-phlebotomy-technician-certificate/

UCONN MLS/MB: https://mls.alliedhealth.uconn.edu/undergrad/

ASM-WEBER MLS: https://weber.edu/mls/ASMdegreepage.html

UMASS Dartmouth MLT to MLS: https://www.umassd.edu/programs/medical-laboratory-science-online

UMASS Dartmouth MLS: https://www.umassd.edu/programs/medical-laboratory-science/

University of Cincinnatti: University of Cincinnatti|ONLINE

1.org

BAYSTATE HEALTH CAREER DEVELOPMENT PROGRAMS

BH-HR-705 Educational Assistance

Career Accelerator Program Certificate

Baystate Health Leader Academy

SAFETY CORNER

Paula Palmer, CT(ASCP)QLS

This month I would like to focus on slips, trips, and falls. Wherever these events occur, inside or outside, most are preventable. As the weather turns cold and the snow starts to fly, it is a good idea to keep boots and sand in your car. This way you are always prepared for a weather change.

Tips to prevent outdoor slips, trips, and falls:

-park in a cleared area

-wear boots or rubber soled shoes

-plan the route you need to take

-avoid carrying items

-use your vehicle for support until you are sure of the conditions

-test before your step

-report unsafe conditions

-wipe your feet when you enter a building

Tips to prevent lab slips, trips, and falls:

-watch for wet floors

-look out for walking surface irregularities

-report inadequate lighting

-prevent clutter

-keep items off the floor - boxes, wires, cords, etc.

-close doors/drawers

-don’t rush

-use stepstools

-keep door ways and aisles clear

All incidents/accidents are evaluated for trends which is why reporting all incidents/accidents is so important. If we find a trend and implement a safety measure, we can prevent future issues.



Be SAFE everyone today and always!



HOLIDAY GREETINGS

FROM OUR BRL TEAM MEMBERS

Merry Christmas from BNH, BWH, and WSL!

BWH Lab Crew, L-R: Marisol, Danielle, Lisa, Nakisha, Tara

BHW Lab Crew: L-R: Danielle, Jennifer, Jennifer, Mary Ann, Deb

Happy Holidays!

from Emelinda Ramos, PSC Phlebotomy Technician II

Merry Christmas from Ruby and Waylon!

from Chantel Bardsley, PSC Phlebotomy Technician II

Ho-Ho-Ho...Merry Christmas!

from Zuleika DeJesus, Revenue Management Associate II

WELCOME

TO OUR NEW TEAM MEMBERS!!!

LINKS' REPRESENTATIVES AND EDITORIAL TEAM

Thank you to all the Department Representatives for submitting information for Links and the Editors for their oversight.

If you're interested in becoming a Representative for your area, have news or updates to share or an idea for an article, please contact one of the Editors.