Consumer Protection Consultation

Do You Own or Manage a Business?

This Issue will Affect You.

The Government of Alberta is updating Alberta's consumer protection regulations. Do you work in any of the following industries or deal with any of the listed services?

Door-to-door Sales . Credit Products . Automotive Sector . Household Moving . Ticket Sales . Talent Agencies . Travel Agencies . Cancellation Rights . Warranties . Gift Cards . Reward Points . Marketing . Veterinary Services . Debt Collection . Law . Finance

Attend the Consultations in Lethbridge

Where: Lethbridge Multicultural Centre
When: Friday, October 13. 10:00 am - 12:00 pm

Let Your Voice Be Heard

More Information
The Issue

The Government of Alberta has launched a consultation period to gather public feedback in advance of modernizing Alberta's consumer protection regulatory framework. Each year the Consumer Contact Centre hears from over 100,000 Albertans on consumer issues. Using call center data, consumer complaint data, media scanning, and jurisdictional research, Service Alberta has identified 15 key issues that may be putting consumers at risk or provide opportunities to improve consumer protection.
Those fifteen key topics will be the focus of the October 13th consultation:

·        A Consumer Bill of Rights;
·        Fairness between consumers and businesses;
·        Door-to-door sales;
·        High cost credit products;
·        Automotive sector issues;
·        Cancellation rights;
·        Household moving services;
·        Talent agencies;
·        Ticket sales;
·        Warranties;
·        Gift cards;
·        Reward points;
·        Truth in pricing;
·        Veterinary services billing; and,
·        Debt collection.
The Consultation

The Government of Alberta has hosted a series of public consultations around the province on this issue. This consultation is the last one and will be held on Friday, October 13th, at the Multicultural Centre from 10 am - 12 pm.

We encourage all Chamber Members to come out and engage in this important process.
The Voice of Business at Work for You
Advocacy Actions on this Issue

  • Participated in original consultation survey
  • Issued a call for members to participate in consultation survey
  • Requested that the Government of Alberta host one of their consultation open houses in Lethbridge
  • Sent our Business Alert calling on Members to attend the consultation.
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