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Our Early Supports team not only adjusted services to meet Terrance's new needs, but they were also there for Juana when she needed it most. Already navigating new services for her son, a global pandemic, and devastating racial violence in the news, Juana "just broke down" when Terrance began scratching himself, "leaving open wounds and scars."
Juana's team at Northwest Center Kids came through with tools and strategies like weighted blankets and a daily schedule to help Terrance feel more secure. The team also checked in with Juana just to listen, chat, and "let me know that everybody's thinking about me," she says.