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Colorado Springs, CO

March 25-29, 2024

This is a basic level course designed for law enforcement and corrections personnel, mental health professionals, supervisors/team leaders and commanders who are assigned to, work with, or oversee the functions of a crisis/hostage negotiations team. This course is also appropriate for law enforcement and corrections personnel who aspire to join a crisis/hostage negotiations team.

This curriculum is designed to meet the standards set forth by the National Council of Negotiations Associations for a basic course of study for police crisis/hostage negotiators. Although it is a “basic” course, it represents a robust and comprehensive view of the most likely negotiation problems and best techniques to resolve them peacefully. It is suitable for experienced negotiators desiring a refresher course.


Instructional Goals


  • The legal and historical foundations of hostage/crisis negotiations and current practices in the field
  • Active listening techniques and their role in communicating empathy and building rapport
  • Crisis negotiations team roles, and the relationship of negotiators to SWAT and incident commanders
  • The dynamics of negotiation problems, including suspect demands, obstacles, deadlines, hostage survival, threats, one-way communications, measuring progress, and the phases of a negotiation incident from initial contact and surrender
  • Suicide intervention skills for suicide and suicide by cop incidents
  • Intelligence exploitation including open source and social media
  • Common crisis situations and suspect profiles
  • Influence and compliance tactics
  • Managing indirect negotiations like the use of third party intermediaries and interpreters
  • Healthy practices designed to keep negotiators safe legally, physically, and emotionally
  • Practical exercises and scenario-based learning to reinforce new skills


Click here for more information on this class.


Cost:

$724 NTOA members

$779 Non-members (includes one-year membership)


Information and Registration

See what students are saying about this class!

This course was amazing. The instructors were excellent and their knowledge and experience helped greatly as they both used real life experience to explain things.


Deputy - Umatilla County (OR) SO

This is hands down the best class I have ever taken! The skills that I acquired during this course will transit into all of my duties and tasks as a police officer.


Officer - Jonesboro (AR) PD

All of the information was delivered so well and the instructors were engaging and created a very relaxed learning environment. Both of these instructors are, in my opinion, representative of the best of the best. They were personable and shared real-world situations and experiences, even those that were emotional. Their wealth of experience and willingness to share made it apparent that they are dedicated to spreading their knowledge among the law enforcement community.


Deputy - Kootenai County (ID) SO

NTOA Contact:

mweberg@ntoa.org

800-279-9127, ext. 129

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