UCSF Advanced Practice Providers

August 2022 Newsletter

Click here to view as a webpage

APP Spotlight

Megan Schoettler, NP is our featured APP for this month's fireside chat. Click above to spend time with Megan to learn why she chose to work with the pediatric population and how she incorporated quality improvement into her work.

Spotlight on Pediatric Physician Assistant 

Elizabeth DaCosta, PA-C, MPH is an integral provider with the Oakland pediatric epilepsy team. She received her PA education at Yale and MPH at UCLA. She recently volunteered at Camp Coelho in Occidental, CA where she helped kids with epilepsy develop self esteem by promoting self-confidence, build lasting friendship and foster independence in a fun and safe environment. Her commitment to this population also extends to being a board member for the Epilepsy Foundation of Northern California. 

APP Education News
APP Grand Rounds

Thursday, August 11, 2022 12-1 PM

Gender Love and Care: Everything You Never Knew You Needed to Know

Speaker: Alexander Gilmer, PharmD Clinical Pharmacist

2 steps to register in advance.

  1. Click here to register
  2. To claim 1-hr CEU, must preregister at Nursing Connect, click here.

Category 2 CME for PA, no additional registration required

                  APP Town Hall

Tuesday August 23, 2022 4-5 PM

"AB 890: Nurse Practitioner Transition to Independent Practice Legislation"

Speaker: Ivette Becerra-Ortiz, DNP, MPH, NP RN,


Chief of Advanced Practice Providers

Check your outlook calendar for zoom link closer to the event date

Did you miss the prior Town Halls? Click here to view them on demand. Topics are APP Utilization andTime Study (must log into MyAccess).

Email [email protected] to suggest future Town Hall topics. 

Contemporary Issues in Advanced Practice

October 21, 2022

The UCSF APP Education Committee in partnership with the UCSF Office of Advanced Practice Providers invite you to participate in the upcoming conference: Contemporary Issues in Advance Practice. UCSF designates this live activity for a maximum of 6 AMA PRA Category 1CreditTM. $55.00 registration fee. Click here for more information.

Click here to register.

Keynote speakers:

Victoria Keeton, PhD, RN, CPNP-PC

UCSF Department of Obstetrics, Gynecology & Reproductive Sciences

“Social Determinants of Stress and their Impact on the Health of Latinx Mothers and Children”


Rosalind de Lisser, PhD-c, FNP, PMHNP  UCSF Health

“Caregiver Burnout”


Sarah Palilla, PA-C, MMS UCSF Health

“Bariatric Surgery Program”

APP Standards & Compliance News

Time Study

Physician Non-Physician Practitioner (PNPP) Supplemental Reimbursement Program is a Certified Public Expenditure (CPE) program, which provides supplemental reimbursement to eligible government-operated hospitals, for the uncompensated Medicaid costs of providing physician and non-physician practitioner professional services to Medicaid beneficiaries. The California Department of Health Care Services mandates that we periodically track providers’ professional activity in order to accurately capture uncompensated Medicaid costs. This is called the PNPP Time Study. Starting in mid-late August all UCSF Health and Benioff Children’s Hospital Oakland Advanced Practice Providers will need to complete a learning module on how to complete the PNPP Time Study. The roll out of the Time Study will begin in September.

     Click here for the slide deck and APP town hall recording featuring the Time Study

Standardized Procedures

Where can I find a list of standardized procedures? Click here.

Please review your standardized procedures and if any updates are needed to reflect your current practice contact the Director of APP Professional Practice, [email protected].

Standards and Compliance Committee

Do you want to help shape APP practice at UCSF Health? Get involved or just come to a meeting to find out what they do. All are welcome every 1st Wednesday of each month 3:10-4:00 PM. Next meeting September 7, 2022. 

Meeting ID 935 9533 9636   

Passcode 116992

Justice, Equity and Inclusion News

Inaugural Pathway to Careers as APP

The APP JEI committee is excited to launch its first C-CAN panel on 

Wednesday, August 24th 4:30 - 5:30 PM.

C-CAN is our APP Career Network primarily for UCSF employees and staff from diverse backgrounds who are interested in or want to pursue a path to an APP career.

C-CAN welcomes all interested UCSF Health staff (current APPS and future APPs) to join the C-CAN network and attend the Inaugural Panel Discussion on August 24th. We invite all of you to be mentors, collaborators and supporters for future APPs. Please use the QR code (above) to join our network.  Register in advance with QR code or click here.

Racial Equity in Healthcare

Want to build on your skills of promoting racial equity in healthcare?

Attend a half-day workshop that builds on the fundamentals of relationship-centered communication. You will explore the impact of stereotype threat and unconscious racial bias on communication between patients and other members of the health care team.

For more information, please visit: https://cech.ucsf.edu/

Upcoming workshop 

September 16, 2022 9-12 noon

Professional Development News

Mentorship Matters: For All Things to Do With Mentorship

Yoda & Luke

Professor Dumbledore & Harry Potter

Odysseus & Telemachus

Iceman & Maverick

Gandolf & Frodo

Mufasa & Simba

An amazing APP & you


Mentorship shows up in great stories. The value and benefits have been tested throughout time. Perhaps, there is something to it and it can benefit you as well. Do you have a mentor yet? 

Click here to fill out an interest form or email [email protected] or [email protected]


A message from Ivette Becerra-Ortiz,

Chief of Advanced Practice Providers

UCSF Health will recognize exceptional Advanced Practice Providers with the 2022 Exceptional Advanced Practice Provider (APP) Awards. It will be presented at respective virtual events later in the Fall. Up to four recipients will be chosen for their demonstration of UCSF Health PRIDE values.

Who can nominate? Any UCSF Health employee on both sides of the bay may submit and/or second a nomination.

Nominations and eligibility are only for APPs: UCSF Health Nurse Practitioner, Physician Assistant, Certified Registered Nurse Midwife, Certified Clinical Nurse Specialist). Must be career employee >50%.

Deadline for nominations is Friday September 30, 2022. APP virtual award ceremony TBD. Click here for more details.

An electronic nomination form can be complete via this link and any questions can be emailed to [email protected] or [email protected].

A message from Jodi Mechanic,

Director of Professional Nursing Practice

Both the UCSF mission and vision speak to an organization value and commitment to research. The Department of Nursing has put concentrated resources and effort into building nursing research capacity that will advance the science of nursing and ultimately improve care delivery and patient outcomes. Click here for a sample of resources. Charting Our Journey to Magnet Re-designation: Research and Evidence-Based Practice. 

UCSF Medical Center is the first hospital in San Francisco and one of only 46 hospitals in California to achieve Magnet designation! On a national level, only approximately 9% of hospitals have received this honor.

Monday, August 15, 2022 9-11 AM Nursing Grand Rounds Why Magnet? The Attractive Force of Nursing. Available for (2) contact hours (CE) Register in Nursing Connect using search term "magnet". For more info, click here.

A message from Arthur Dominguez, Jr,

Vice President Chief Nursing Officer, UCSF Medical Center Adult Services

San Francisco Declares Local Public Health Emergency for Monkeypox

Currently SFDPH has confirmed 261 cases of Monkeypox in San Francisco. There are reportedly 799 cases in California, over 4600 cases in the United States and more than 19,000 cases globally. of the 35,000 doses of monkeypox vaccine requested by SFDPH, the city has only received 12,000 doses. 

Although supplies of Monkeypox vaccines have been limited, UCSF Health has begun vaccinating eligible individuals at the Laurel Heights drive-through location on Saturdays. UCSF Health will expand vaccinations upon vaccine availability.

Click here for more info about Monkeypox vaccines at UCSF

Click here for MonkeyPox tipsheet

Click here for HEIP website and most current resources

New APPs Who Joined UCSF Health

Please extend a warm welcome

Kasem Toubat, PA Cardiology

Annie White, PA Cardiology

Alexandra Hom, PA Colorectal Surgery 

Carl Kulpa, NP Inpatient Hematology BMT

Hanna Mentjes, PA ICU

APP Job Corner

Refer an APP colleague to work at UCSF and potentially earn $2000 for yourself. For more info: referral program

Be sure they note your name at time of application submission. There are over 100 available positions and many with $10K sign on bonus for external applicants.

There were 27 new postings in July 2022

Click here for comprehensive list of APP job openings
Wellness News

Peer Support Program

Have you heard about this program and all it offers? The Peer was developed to ensure that providers and staff are emotionally supported through the experience of patient care. Approximately 50% of clinicians are involved in an adverse event each year which leads to decreased morale and lack of productivity-the "second victim" phenomenon. 

The goal of the program is to help care team members understand what normal reactions to stressful events look and feel like, and the resources available to them. The program is available to all health care team members at UCSF Health hospital and clinic sites. 

Email [email protected] to speak with a peer supporter or refer a colleague. The Program Managers will respond within 24 hours. For more details about the program, click here

Faculty and Staff Assistance Program

Confidential psychological counseling and consultation services provided at no cost. Staffed by licensed psychologists and postdoctoral trainees. Make an appointment by emailing [email protected] or call 415-476-8179 with any questions. It may take 3-5 days to respond to the request. Include the dates/times that work well for you starting the week of August 22 and if you prefer phone or zoom session. Do not include weekends, evenings or noon-hour times. For more details about the program, click here

Effective Communication 

Contributed by Mike Rabow, MD, FAAHM

Director, Symptom Management Service

Medical Director of Palliative Care, Helen Diller Family Comprehensive Cancer Center

Director, The MERI Center for Education in Palliative Care at UCSF/Mount Zion

Associate Chief of Education & Mentoring, Division of Palliative Medicine

Respecting our patients and their loved ones is a necessary element of effective communication and central to a therapeutic relationship. Showing respect means valuing who the individual is-- their qualities, their worth, their personhood. Showing respect means assuring people that they matter to us.  

Elements of communication that demonstrate respect for the patient

Here are 6 categories of skills that communicate respect. 


(1) Preparing to Communicate

Taking the time before the clinical visit to prepare for the visit is key. Knowing the patient’s history, the clinical situation, the consultation question, the urgency, or the prior clinical/insurance/administrative challenges all can help communicate to a patient that they matter to you 

(2) Listening

The first and foremost communication skill for showing respect is listening well--as an attitude and/or a technique. Clinicians can use “conversation continuers” (such as “uh-hah” or “I see”) and non-verbal communication (such as a nod or eye-contact [on zoom or in-person]). Of course, active listening means not interrupting the patient.

(3) Silence

demonstrates that you are not trying to rush the patient and are allowing them the space and time to consider serious issues, including feeling difficult emotions.  

(4) Responding

Authentic curiosity and a warm invitation to say more are instrumental in effective communication across difference.

(5) Our Notes

As was said in a recent paper on quoting patients in clinical notes, "Quotes may be beneficial when it is important for the reader to know that the patient said exactly those words, but clinicians should never use quotations to ridicule a patient, express frustration or disapproval" or insinuate that the patient is untruthful (Beach. Ann Intern Med. 2021).

(6) Kindergarten Communication Skills

Be polite and be kind. Say please and thank you. Look people in the eye when you are listening and talking. Extra credit if you can maintain eye contract during the intimacy of silence.

Let your voice be heard

Discuss With Us, What Matters To You

Come and chat with your Chief and Directors of Advance Practice Providers during their office hours.

Every 2nd Tuesday 12-1:00 PM ---Today August 9th

Every 4th Wednesday 8-9:00 AM

Meeting ID 916 4136 5715  Password 478753

The Office of Advanced Practice Providers is here to support you.

Email us at [email protected]

Visit the UCSF APP website

Ivette Becerra-Ortiz, DNP, MPH, NP, RN, NEA-BC, C-PNP

Chief of Advanced Practice Providers

Kurstan Del Rosario,

Senior Operations Analyst

Roseanne "Rosie" Krauter, FNP-BC, CORLN Director of Clinical Systems

Brandon Sessler MMS,PA-C

Director of Professional Practice Fellowship Coordinator

Alisa Yee, MSN, ACNP-BC

Director of Operations

UCSF Health PRIDE Values Professionalism • Respect • Integrity • Diversity • Excellence

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