Keep Vigilant During the Lazy Days of Summer

A reader shared the following story:


I received an email from a friend checking in on me which wasn’t unexpected as we often email to check in on each other. As typical, I sent a friendly response and received this back:


I'm so happy to hear from you. I need to get an Apple gift card for my Niece It's her birthday but I can't do this now. As probably heard, I've been having some health issues and was in the hospital lately. I call it a "triple whammy"-cataract surgery, and left hip to knee problems-and will be going back for tests on Wednesday. But i am definitely feeling better than I was!. Can you help me get the card from any grocery store around you? I'll make sure I reimburse as soon as I am fully okay.


I immediately knew it was not an email from my friend as I noted all the typos along with the odd ask in general. I called my friend directly and confirmed that she had been hacked. Would you write about hacking, how it happens, what to do etc.?


Our Scam Spotter responds to this common scam below.


As always, stay safe and well,


Beth McCann

BEEN HACKED? 

Dear Reader,

The first clue this was not your friend was to notice all the typos and poor grammar. The second clue, and this is a big one, any anytime you are asked by anyone to buy a gift card, be suspicious. If it is a friend asking for it, as in this case, call the friend directly and confirm. No legitimate company will ever ask for payment via a gift card. Congratulations on being savvy and calling out the scam and thank you for sharing your experience with us.

Sincerely,

The Scam Spotter  


How Does Email Get Hacked?

  • You were tricked into giving a scammer access through a phishing attack.
  • You forgot to sign out of a public or shared device.
  • Hackers stole your information over a compromised Wi-Fi network.
  • Your account information was leaked in a data breach.
  • Malware was installed on your device when you clicked on an unsecured link.

 

In general, just opening an email isn't going to get you hacked. However, clicking on links or attachments in an email can be very dangerous.

 

What Happens if You Click on a Phishing Link?

Clicking on a phishing link or opening an attachment in one of these messages may install malware, like viruses, spyware, or ransomware, on your device. This is all done behind the scenes, so it is undetectable to the average user.

 

Spammers can tell if you open an email when you or your email application interacts with the message. When your webmail or mobile email app automatically downloads things like photos or graphics, the spam sender immediately knows their content was viewed.


Can Someone Hack Your Facebook by Messaging You?

There are many ways your Facebook account can get hacked. Perhaps someone is sending messages on your behalf or posts something pretending to be you.

If you can still log in to your account, here’s what to do if you think you’ve been hacked:

Change your password right away. If you can’t log in, request a password reset. If that doesn’t work, it’s possible that someone has changed the email address on the account. Here is a way of dealing with thatReport to Facebook, so they can help stop it from happening to others.


On your profile page, go to Settings & Privacy, then Security & Login, and see if you recognize every location or device listed. If you don’t recognize a location or a device, press the three-dot menu and select “not you?”. This will log you out and will help you further secure your account. 


Be wary when clicking on a message in Facebook Messenger. If your Messenger gets hacked, the hacker can gain access to your account and log in to review the information in your messages or send messages individually to people in your contacts, pretending to be you. 

PRIME DAY 

If you purchased anything during Amazon’s Prime Day (July 12 and 13), keep a look out for any fake follow-ups coming from Amazon. Phishing scams increase during popular times like Amazon Prime Day because it is easy to lose track of exactly what you bought. Look out for unsolicited emails, texts, or phone calls. Messages may look like they are from Amazon, saying there is a problem with a delivery or something similar. The message will likely direct you to click on a link while others say there is a problem with your account. Rather than clicking on the link, call or reach out to Amazon customer service directly to resolve the issue.  

Ask The Scam Spotter


Have a question about a scam?  Send in your questions. While we may not be able to address every question here, you will receive a response directly from our office.  

Do you suspect you've been scammed or exploited? Report it to us by calling our Fraud Hotline.


Contact

The Denver DA's

FRAUD HOTLINE

720.913.9179

We offer FREE presentations on how to protect yourself from fraud and scams. Call to schedule "Stand Up Against Fraud" to learn about scams happening in our area.

Contact:

Maro Casparian| amc@denverda.org

720-913-9036


Denver District Attorney's Office | 303-913-9000 | 201 W. Colfax Ave. | DenverDA.org

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