Spring Events

Best Practices in Diversity, Equity & Inclusion 4/15/21

Over the last year, we’ve all be made aware (or powerfully reminded) of the importance of diversity, inclusion, and racial equity within our organizations and our communities. The imperative is clear: inclusion and racial equity optimizes organizational performance and societal outcomes — not only for people of color, but for everyone. But wanting to be more inclusive and actually being more inclusive are usually two very distinct conditions. The latter takes work: policy and system changes, education and discernment, intentionality and constant effort.

The Wisconsin Center for Performance Excellence — in partnership with the Performance Excellence Network— is pleased to host an online webinar discussion on Thursday, April 15: “Best Practices in Diversity, Equity & Inclusion: A Panel Discussion.”

The panel includes perspectives from several distinct sectors:

  • Ann Anaya, Chief Diversity Officer, 3M (big business)
  • Kit Brady, Vice President, Human Resources & Environment of Care, Gillette Children’s Specialty Healthcare (healthcare)
  • Dr. Joseph Lee, CEO Designate, Hazelden Betty Ford Foundation (healthcare)
  • Todd Olson, Equity and Training Manager, Washington County (government)
  • Rachelle Phakitthong, Director of Curriculum and Assessment, Chippewa Valley Technical College (higher education)
  • Mark Raymond, Executive Director of Human Resources, Student-Centered Thinking, Transformational Leadership, Austin Public Schools (K-12 schools)

The discussion will be moderated by Victoria Ford, DEI Collaborative Program Director at the St. Paul Area Chamber of Commerce (formerly DEI expert with the Wilder Foundation).

The panel will explore methods, tools, and best practices that each of these organizations is using to ensure more inclusive cultures, as well as what has worked (and what hasn’t) in improving actual results.

Most of us — as leaders, professionals, and just as people — understand the importance of diversity, equity, and inclusion and realize that we need to make changes to improve our organizations and communities. Come explore what different sizes and types of organizations are doing to truly move the needle on DEI.

This session is Thursday, April 15 from 8:00-9:00 CT (optional speed networking and mingling 7:45-8:00), using Zoom MEETING. Grab your coffee and breakfast, and join us for a rich discussion. Free for PEN/WCPE members; $20 for non-members. Register here

April 20 Online Workshop

Customer service expert, Dr. Bryan K. Williams, DM of B. Williams Enterprise LLC (and formerly of the Ritz-Carlton Hotel Company) will lead this workshop. Bryan is one of our most popular speakers. The morning session has sold out! There is space available in the afternoon session!

For many organizations, the last 10 months have been about just holding things together — navigating challenges, managing cash flow, and keeping your enterprise afloat. But most of us see an emerging light at the end of this tunnel and are now eager to start growing again. That, of course, means (re)focusing on customers, (re)building relationships, and providing exceptional service.

Bryan's energizing workshop focuses on proven concepts and techniques to provide exceptional service to your workforce and your customers, both internal and external.  

Click here to learn more about the workshop, and how to register yourself and your team. Members receive a 50% discount.
There is still time to register for the virtual 32nd Quest for Excellence® Conference, Monday, April 12- Thursday, April 15, 2021. Learn best practices from the 2019 and 2020 Baldrige Award recipients, as well as past awardees!

The Award recipients will be highlighted in both live and on-demand sessions and archived for viewing after the event, so you don’t have to miss any of the action. Register today!
We are happy to announce another set of Lean Six Sigma Green Belt, Black Belt Services and Black Belt Manufacturing courses will start May 3rd. These affordable, top quality courses are offered in collaboration with our partner The Lean Six Sigma Company!  
Enroll now to join our Virtual Classroom Green Belt or Black Belt courses! Virtual classroom learning not only complies with new safety standards, but also allows for more individual guidance, in-depth tutoring while saving the travel time and expense. WCPE members enjoy a 15% discount. Learn more about options:

Advancing Excellence: Baldrige 201
April 21, 28 Online Workshop Series
Want to dive a little deeper into the Criteria for Performance Excellence? Preparing to serve as an Examiner?

This completely redesigned online workshop: Advancing Performance Excellence: Baldrige 201, April 21 and April 28 (both 8:00 AM to 12:00 PM CT), may be just the ticket.
Baldrige 201 builds off of Baldrige 101 (Principles of Performance Excellence, which next offered in June, by exploring deeper the Baldrige Framework and the Baldrige Criteria for Performance Excellence.

For more information and to register, visit here

Move Forward, Faster, Together

Now is the time to get rolling on your first Wisconsin Forward Award application, and we are making even easier for you to move forward!
We have introduced a learning cohort for organizations writing their first Fast Forward application using the Baldrige Excellence Builder.