Protect Yourself from Scams!

At Bank of the West, your security is our top priority. Stay alert for scams that target personal and financial information.

IF YOU NOTICE ANY OF THE SIGNS BELOW, STOP AND CONTACT BANK OF THE WEST DIRECTLY.

THESE ARE ALL DEFINITE SIGNS OF A SCAM!

WE WILL NEVER:

• Call you and ask you for your account number, online banking username and password, SSN, or debit card PIN.
• Tell you to transfer funds to “fix,” “verify,” or “secure” your account.
• Ask you to install remote-access software.
• Communicate with you using WhatsApp or Telegram

WHAT TO DO:

STOP - Don't click links or read out codes. Caller ID can be spoofed.

VERIFY - Call the number on our website or visit a branch.

REPORT - If you sent money or shared info, contact us immediately

Customer Service: 817.310.1999 or Toll Free 877.310.3511

Telebank Toll Free: 877.310.1034