Albemarle County has launched our biennial community survey. If your household was selected to participate, you will receive a letter this week – and we appreciate your time in responding. Not selected? Later this fall, an open survey will be shared with the entire community.

Survey responses help inform strategic planning, resource allocation, and program offerings, but most importantly, the survey allows us to formally check-in with our community to see how we are doing to deliver services.

Albemarle County last conducted a community survey in late 2019. At that time, the community shared that while satisfaction with fire rescue and police services were high, services around land use, planning, zoning, and solid waste/recycling had the greatest opportunity for improvement. 

Since that time, we initiated a comprehensive plan update and a zoning ordinance modernization project, and introduced electronic submission for many land use applications. In partnership with the Rivanna Solid Waste Authority, we opened new convenience centers in Ivy (2020) and Keene (2023) to provide recycling and tag-a-bag trash service to western and southern Albemarle, with plans underway for a third convenience center in northern Albemarle. 

The survey is administered in partnership with the Center for Survey Research of the Weldon Cooper Center for Public Service at the University of Virginia. Households were selected through scientific sampling, which allows the survey researchers to provide the County with statistically significant results. The results will be available in 2024. The survey is available in English and Spanish.