May 23, 2024

To better meet your needs and the needs of all of those in the home-centered care industry, the Home Centered Care Institute (HCCI) is making some BIG changes. We’ve listened to your feedback and combined it with our own research findings to create several new initiatives designed to make it easier for you to work with HCCI and access the important information and resources you need. Here’s a sneak preview of what’s coming soon.

Contemporary

We will debut a new, user-friendly, more user-focused website. Not only will it look more modern, but it will function that way, too. It will be easier to navigate and find what you’re looking for, provide more statistics and information that can help your day-to-day operations, and be more focused on you and your needs.

Community

As part of the new HCCIntelligence™ Community, you will gain exclusive access to our HCCIntelligence™ Premier Tools and Tip Sheets, free and discounted pricing for our online courses that offer CME/CE credit, webinars led by industry experts, personalized Office Hours, including Certified Professional Coders (CPC)® and clinical providers, and more.

Connection

You will have opportunities to learn about more products, services, membership associations, and other organizations in the home-centered care field. We will also spotlight these opportunities in a new section of HCCInsights.

Competence

Help develop skills within your practice by licensing HCCI’s nationally recognized online courses designated for CME/CE credit. We will provide seamless integration with your in-house learning management system.

Purchase our HCCIntelligence™ Premier Tools & Tip Sheets Revenue Cycle Management or All Access bundles and receive exclusive access to our HCCI consulting team and industry experts during a live Office Hours series focused on Revenue Cycle Management. Here are the series topics:

• Revenue Cycle Management Financial & Performance Benchmarking,

Wednesday, May 29, 3 – 4 pm CST 

• How to Improve Revenue Cycle Processes in Home-Based Medical Care,

Wednesday, June 26, 3 – 4 pm CST

How to Participate

Buying either bundle also allows you access to all past Office Hours recordings and presentations in the series, including the Advanced Coding: Billing, Coding, and Documentation beyond Evaluation and Management (E/M) session held on April 24.

Dr. Paul Chiang, HCCI’s Senior Medical and Practice Advisor and medical director of Northwestern Medicine HomeCare Physicians, shared a story from a recent house call he made which spotlights the critical importance and humanity of bringing healthcare to the home.

What's a battery worth? Well, it depends. 

I was originally asked to see an elderly, medically complex patient at home due to his multiple hospitalizations for exacerbation of congestive heart failure. Part of heart failure management is having patients weigh themselves daily and report any weight gain to the provider.

After his most recent hospitalization, the hospital sent him home with a scale but without a battery. Previously, the patient told me a friend would help get him a battery "soon.” A week went by, and still no battery.

Today, I brought a battery to the patient and installed it in the scale. I reviewed with the patient the importance of getting daily weights.

He was so thankful, almost in tears.

How much is a battery worth? A few dollars? Thousands of dollars in preventing yet another readmission to the hospital?

Gratitude from the patient?

Yes, that is priceless.

Imagine the power of creating more moments like the one shared by Dr. Chiang above for the over 5.9 million homebound and medically complex patients in the U.S. who cannot access the care they need at home or the place they call “home.” 

You can do so by joining the HCCInsider program with a monthly commitment and receive the following benefits and more:

• Gain special access to our resources and events

• Obtain “sneak peeks” of our campaigns and other behind-the-scenes information



• Provide us with feedback and testimonials about why you support HCCI. We’ll share many of these stories in HCCI publications and videos.

Your gift will bring access and quality care to more patients and allow HCCI to increase its offerings and continue to plan for the future. Thank you!

We at HCCI are here to help in a variety of ways. 

Please visit the HCCIntelligence™ Resource Center to learn more.