A Reminder from EMC Insurance
Now live: Electronic policy delivery
Starting today, insured copies of policy transactions will be delivered electronically through Agent Access*. This change reduces waste, improves efficiency, and is based on your valuable feedback. For more details, see the July 1 Letter of Notice that was sent to agency principals.
What’s changing?
Agents will now access policy transactions on Agent Access instead of receiving print copies by mail. Insureds will continue to receive any legally required documents by mail.
Delivery options:
· Email: Download from Agent Access, or from eDocs (if you’re set up) and email them to your insureds. Important note: Please check your state's requirements on obtaining permission from the insured on receiving electronic policy documents.
· Hard copy: Print documents locally for those who prefer paper.
· Paperless: Insureds enrolled in paperless will automatically receive documents (they can sign up through Policyholder Access).
How will you be notified?
Agents will receive daily email notifications of policy transactions via the Policy Activity Report (PAR). If you're not sure if your agency has a designated email address for the PAR, contact your local EMC sales team.
*Exceptions
The following will still be mailed:
· Notice of intent to cancel
· Notice of nonrenewal
· Notice of conditional renewal
· Auto ID cards
· All documents required by law to be delivered in paper format
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